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Venice: Doge's Palace Ticket and Gondola ride

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Venezia, Italy

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Free Cancellation
up to 24 hours in advance
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icon3 hours  (Approx.)
iconOffered in: English and 6 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Combine a romantic gondola ride on the Grand Canal with a visit to the Doge's Palace with skip-the-line entry on this half-day tour. This combo saves you time booking separate tours and allows you to tick off some of the top Venice attractions in just half a day. On the gondola ride, listen to commentary via your mobile app, then enjoy access to a guidebook in your language during your visit to the Doge's Palace.
  • Skip-the-line entry to the Doge's Palace and surrounding attractions saves time
  • Guidebook for information during the Doge's Palace visit
  • 30-minute gondola ride through the Grand Canal
  • Downloadable mobile app provides commentary during gondola ride
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Venice: Doge's Palace Ticket and Gondola ride?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
See all safety measures taken by Venice: Doge's Palace Ticket and Gondola ride.
Q:
What is the policy on sanitization during Venice: Doge's Palace Ticket and Gondola ride?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Venice: Doge's Palace Ticket and Gondola ride.
Q:
What is the social distancing policy during Venice: Doge's Palace Ticket and Gondola ride?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Venice: Doge's Palace Ticket and Gondola ride.
Q:
What measures are being taken to ensure staff health & safety during Venice: Doge's Palace Ticket and Gondola ride?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Venice: Doge's Palace Ticket and Gondola ride.
Q:
What is the maximum group size during Venice: Doge's Palace Ticket and Gondola ride?
A:
This activity will have a maximum of 10 travelers.

See all safety measures taken by Venice: Doge's Palace Ticket and Gondola ride.

Reviews

3.0
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Reviews by Viator travelers
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Rip-off
cortneyb923
, Dec 2019
DO NOT take this tour!! Let me emphasize this again. DO NOT TKAE THIS SO-CALLED TOUR!! It is a total rip-off. To me, the description is totally deceptive. We arrived at the designated location as noted on the provided directions, Museum Correr, 15 minutes early (0345). Five minutes prior to this so-called tour, the two tour operators arrived and provided us with gondola numbers. We were then taken to our gondola and provided a 30 minute gondola ride. It was fine and what was expected. As we were docking, we noticed one of the tour operators standing dockside. But by the time we had docked, she had disappeared. We were expecting to be guided to the Pallazo Ducale for the tour. Nope! Didn’t happen, even though we searched and waited around for her (or the other operator) for a good 10 minutes. So, we took a look at your tickets and said, “Well, we know where the Palazzo Ducale is and we have our tickets, so no big deal. But after walking over to the palazzo entrance and trying to enter, the entrance booth person told us we needed to go to the ticket office. We did. The ticket office looked at our tickets (the second ones), scanned them, but told us the tickets were no good. We tried to explain we paid for entrance, but we’re told they were invalid. Oh, we were at the palazzo with a good 90-100 minutes to spare. Needless to say we were terribly disappointed as we were very interested in touring the museum, not to mention feeling entirely deceived. In total for 3 persons, we paid over $200.00 USD for this so-called tour and, in return, all we received was a 30 minute gondola ride. The tour description makes no mention of going to the Palazzo Ducale or gondola ride in a certain order. So I’m conclusion, I demand our money back from this tour operator. If they want to retain $27.00 for each person who took the gondola ride, that is fine. But we did not get to tour the palazzo even though we paid for 3 skip-the-line tickets. Please refund the difference immediately. Obtw, we will not be using this tour operator ever again!!!
icon Response from Host , Dec 2019
Dear, We are sorry for your review, but we have to underline some points: On the page product there was clearly written that it was a combination of gondola ride plus skip the line ticket of Doge’s Palace and all the indication for both meeting points are specified. And, on the inclusions, there is not mention to a “guided tour of Doge’s Palace” or a kind of assistance from the gondola mooring point to the Doge’s Palace. On this month (December) we have had at least 25 tour like this without having any problems. Anyway, on the voucher there is our number office open 7/7 from 9:00 AM to 6:00 PM and you should’ve called us in order to give you the proper help. Regarding the refund: all the clients can ask the refund write directly where you bought the activity (in this case, Tripadvisor) and then our Refund Office will manage the request. Remain at your disposal

Product code: 21441P72

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