Departure & Return
Departure PointThe main pick up rendezvous is at the "Money Exchange San Jorge " located Ave. Coba Número 9, Región 04, Manzana 27, Lote 01, Local 9, 77760 Tulum, Q.R.
We can pick you up at any hotel in Tulum
When booking, ask for the possibility of picking you up at your hotel
- Confirmation will be received within 48 hours of booking, subject to availability
- Not wheelchair accessible
- Children must be accompanied by an adult
- Minimum age is 5 years
- Please advise any specific dietary requirements at time of booking
- Vegetarian option is available, please advise at time of booking if required
- Not recommended for participants with phobia of bats and fishes
- Service animals allowed
- Travelers should have a moderate physical fitness level
- Service animals are allowed but they need to wait outside the Cave, either by the entrance or inside the transport pick-up truck
- This is a private tour/activity. Only your group will participate
- OPERATED BY Smilingtulum
For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.
See all safety measures taken by Cenotes, cenotes, cenotes recharged!.