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ATV and Zipline Sacred Jungle Expedition

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Tulum, Mexico
26

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults
Free Cancellation
up to 24 hours in advance
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Safety measures
icon3 hours 30 minutes  (Approx.)
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

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Bottled water
Air-conditioned vehicle
Gratuities
The listed price does not include a $10usd per vehicle for ATV insurance, payable at tour check-in.
Children under 16 years old are not allowed to drive the ATV, Valid ID should be presented to confirm the age. All childrens are welcomed, they should come with an adult that will share the ATV .

Departure Point

Tulum 77, 77760 Tulum, Q.R., Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY OutAbout Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during ATV and Zipline Sacred Jungle Expedition?
A:The policies on face masks and attendee health are:

  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by ATV and Zipline Sacred Jungle Expedition.
Q:
What is the policy on sanitization during ATV and Zipline Sacred Jungle Expedition?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Transportation vehicles regularly sanitized
See all safety measures taken by ATV and Zipline Sacred Jungle Expedition.
Q:
What is the social distancing policy during ATV and Zipline Sacred Jungle Expedition?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by ATV and Zipline Sacred Jungle Expedition.
Q:
What measures are being taken to ensure staff health & safety during ATV and Zipline Sacred Jungle Expedition?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by ATV and Zipline Sacred Jungle Expedition.
Q:
What is the maximum group size during ATV and Zipline Sacred Jungle Expedition?
A:This activity will have a maximum of 10 travelers.

See all safety measures taken by ATV and Zipline Sacred Jungle Expedition.

Still Have Questions?


Traveler Photos

Reviews

4.0
star-4
16 Reviews
2 stars
0

Reviews by Viator travelers

Showing 1-7 of 16 reviews
star-3
It was OK!
Shana_F
, Jun 2021
This was supposed to be a half day tour 3 3 1/2 hours and it lasted over 6. There were only supposed to be a max of 10 there was about 20 + people in my group which made everything last longer than it needed. The Atv trail was cool but wish it didn't have to be a straight line trail. The zip line definitely looks home made. The cenote was nice to refresh from the heat . When we were done another group took our atvs so we had to wait another half hour. They didn't even offer us water and it was over 90 degrees. The lunch was okay. Over all it unorganized. The group was too big which made it go on longer than it needed.
icon Response from Host , Jun 2021
Hola Shana, thank you for your review. For us is very important that you have a great experience, that's why we decided to stop selling this experience until we solve the different issues you and other customers have inform us about it. We will be glad to give you another ATV experience without any cost, please contact us. Thank you again for your words. Cheers
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star-1
Worst Tour Experience
Whittney_D
, May 2021
I’ve done atvs, zip lines, and many excursions in many parts of Mexico and other countries. This tour was the WORST I’ve ever been on. I was rushed and the park was disorganized. Atv ride was 10mins long and just went in a straight line and came back. It was my teens first experience and I wish I could get my money back. My tour guide even wish he could quit. The zip line ropes, in my opinion were poorly made. Best part was the end; food was good. This tour took 6-7hours when it should’ve been a half day tour. Our tour guide was almost two hours late taking us to the destination.
icon Response from Host , Jun 2021
Hola Whittney, we are sorry to hear you have a bad experience with us, we will take action on your experience, we are having a meeting with the park general manager to realize what happened, the ATV ride should be at least 35 min on your way to the cenote and Ziplines and it shouldn't be a straight line ride, that is why we do it inside the jungle. We have been working with our tour guides to give them all the information and support to make your tour unique. We will check why I took so much to the guide to get you there, we know how important is for you to have a great experience on each activity you decided to take while your vacations in Tulum. We would like you to give us another opportunity, we want to give you and your kids another ATV experience for free, we know we can change that bad taste you already have, please let us know when would you like to do it and we will arrange everything, thank you for your comment we know we have to work hard to make this tour unique, and believe me when I told you we are working hard. Thank you Mao
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star-1
Delayed, hot and not respectful of people’s time.
Anna_D
, May 2021
Transportation there was horrible. We were told to meet at pick up point at 12pm and didn’t leave until almost 2pm. The van was over crowded, felt like a sauna and I’m sure if someone had covid there we are all getting it. The van was already crowded (12 people) and we picked up two more people to finally arrive at almost 3pm. ( we were under the impression that our tour would be 12-3:30. ) Zip lining and cenote was fun. Atvs were so lame. There’s a border line between safety and just getting off the atv to walk the trail. It would have been faster. We ended up leaving the place at 6pm! Lost dinner reservations for 7pm.... it was a show. I rather do excursions on my own from now on in Tulum. Seriously scared to book another one......
icon Response from Host , May 2021
Hola Anna. Thank you for your words, we are sorry you have a bad experience with us, you shouldn't be scared to book again any tour, we work hard to make every experience unique and unforgettable. Unfortunately sometimes things don't go as we planned and this is our case. We had one van broke early in the morning that day, that complicated all the logistic for the transfers and we have to use them to their max capacity to move all the passengers we booked for that shift. I don't know why does it take too that much to arrive as the ATV park is really close from Tulum. This si something we are working on, as you are not the only one that has tell us this. We want you to have a great experience in Tulum. Let us change that idea that you already have, we want to give you another ATV tour for free so you can experience that we have been working hard with our staff and vehicles so you can have a great tour. Please let us know if this works for you and when would you like to do it. Thank you for your review, we will be working hard to chengr what has not been done correctly. Cheers Mao
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star-4
Very fun!
kae
, May 2021
We had a great time at this excursion! Our guides name was Jose and he kept us entertained the entire time with his witty jokes! All of the staff are extremely friendly and welcoming. The cenote was probably the best part of the tour. My friend and I took plenty of pictures and had the opportunity to explore further back into the cenote (optional). I'd recommend this to anyone!
icon Response from Host , May 2021
Hola amigo, thank you so much for your kind words, We will let know José that the good job is working, we are happy that you enjoy your tour and will for sure continue working into the activities to make them entertainment and fun! Cheers!
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star-5
Great time
Chris
, Apr 2021
Awesome time! I did ATV, Zipline, and cenotes. I will say do not pay $40/$50 for photos.. they lower it down later and will charge less.
icon Response from Host , Apr 2021
Hola Chris, we are glad that you have a good time with us, thanks for the tip, now you know, wait until the end to get a discount on the photo package, we appreciate your kind words, will let the staff know that the good job is reflected on our customer satisfaction. Hope to have you soon with us again. Cheers
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star-5
Great experience!
Samantha_J
, Mar 2021
I booked this excursion for my 30th bday visit to tulum and was definitely satisfied with my experience! My boyfriend and I stayed at an air bnb close to the tulum beach strip and the pick up location is right by the strip (super convenient) we rented a car and was able to park right at the super aki (just as the direction said), The photos we got out of the excursion was awesome (I love having keepsakes/memories) the highlight for me was definitely the cenote -- I was afraid of the idea of bats being in the cave but it was truly magical once I faced my fears! I'll be honest I probably would not have gone in the cave without my boyfriend who was not afraid at all so definitely bring a fearless partner with you! The 4 wheelers were a great time I wish we were able to ride them even longer ( I would say your experience riding will be based on the experience of the drivers in your group because you have to stay within the group) for the most part everyone in our group was experienced and ready to roll so it was fun. If I could compare to my experience with ATVs in cabo -- cabo definitely let us ride more freely but this was still a good time. Our guides were fun and cracked jokes to make sure we were having a good time - totally worth the money.
icon Response from Host , Mar 2021
Hola Samantha, thank you for your kind words, without a doubt the cenote is something magic, not only this but all of them, you feel the energy of this ancient land. As you said, we are always looking for your security, so the rhythm of the group depends on the skills of everyone, we need to maintain a the group together. Thank you, we will keep the good work and will let the team know about your comment so we can improve day by day the experience. We hope to see you on your next trip back to Riviera Maya. Cheers Mao
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star-5
We loved all parts of the...
Jessica_C
, Mar 2021
We loved all parts of the experience, ATV was def my favorite. Only downside is my ATV kept shutting off on the way back. Our instructor Isaias was great!
icon Response from Host , Mar 2021
Hola Jessica, Thank you for your kind words, And most important thank you for your consideration during the way back with the ATV problem, we already check the vehicles and make sure it won't happen again, thank you again and we hope to see you on your next visit. Cheers
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