Luxury Niagara Falls Day Trip from Toronto with Cruise and Lunch

Fabio is the best guide. Punctual and pleasant, he takes his time, knows his route well and all the interesting places to take pictures and shop. the restaurant is ok, across from the falls. The cruise was good, pleasant staff.

Everything about this trip/tour with Zoom Tours was excellent.. Niagara Falls is magnificent. The scenery is out of this world, and the boat tour in the Hornblower is breathtaking. The trip however would not have been a memorable one without our driver and tour guide, Fabio. Fabio was very friendly, polite and helpful throughout the entire trip. He is very knowledgeable of the history and events related to Niagara falls. Not to mention the bit of fun he added to the trip. Thank you Fabio..

This was the worst. The bus had no air conditioning, the guide didnt know how to use the microphone so you only heard a quarter of whatever he said and then silence for most of the tour. It was so hot in the bus I felt like i was going to pass out. Then we got to the winery and our guide gave no directions on what to do so some of us started a wine tasting and then he said we were holding up our tour wine tastin . Didn't know that was happening. Really bad guide communicatio .

Highly recommended. Wine vineyard was short and sweet. Then you go and check out the falls in a boat(be prepared to get wet) and view with the dinner was incredible. Amir was an amazing guide and person. Highly recommend getting him as a guide.

We happy for the tour guy is excellent,helpful ,come on time to pick up ,information for every place is clear ,we happy with this trip ,will happy book next time.

I booked the tour because of all the features it included and because it was termed luxurious. I thought the tour vehicle would be a full-sized motor coach with all the amenities. It was an over sized van which rode like a truck. Our driver Fabio was very knowledgable, but spoke too fast to be understood with his thick accent. I only understood about two thirds of what he told us. I compliment him though on his driving skills which were severely tested in heavy Toronto commuter traffic. The Falls were magnificent, but crowded late August, which we expected. Would have preferred to spend a little more time walking around town rather than stopping off for so many photo opps on the way back. I recommend that Zoom keep the Reif Winery, Niagara-on-the-Lake, and the Floral Clock on the tour, and discard all the other stops. Our trip lasted 11 hours, which seemed too long.

Great day at Niagara Falls. We did the small group tour and really enjoyed the experience. Be prepared to get very wet at the falls but it is all part of the fun.

Excellent tour, great guide who was very knowledgeable and obviously well known and well liked at the venues we visited. Niagara was amazing and the vineyard trip was interesting, although we would have liked to have sampled more than 3 wines. Niagara on the Lake was very beautiful.

The guide's spoken English was very average and often difficult to understand. Coach comfortable and Niagara Falls was excellent.

Having been in Canada for the last 3 weeks and having booked a number of tours through Viator and Expedia, this was probably the biggest let down. Having called up the day before to confirm my booking and hotel pick up, I was later that evening sent an email telling me the tour had been cancelled however I could be placed on an evening tour. Given we two of us were on a tight time schedule we agreed to the above. On the day, our luxurious mini bus turned up 35 minutes late. It was a hot day, initially the driver had hot air blowing through the bus and spent ages working out how to switch on the air conditioning system. Almost everyone on the bus was complaining at this point. The journey was average, certainly not luxurious as advertised. The commentary from the driver was poor, his English wasn't the best. He was difficult to understand. We had no clear idea where the driver was taking us. We was left second guessing everything as was the rest of the guest. The trip. Our first stop was 30 minutes at a wine tasting vinyard which my other half enjoyed and purchased a bottle of ice wine. The next stop was at Niagara by the lake. We were dropped of at a car park and told to return in an hours time. The driver pointed to a bus stop saying free shuttle into town. Had no idea how long the shuttle took or what was in the town. The town was about 5 minutes away, very picturesque. A number of people returned late because the shuttle bus service went from 4 buses to one, however to be fair to the driver he waited till everyone returned before taking us to Niagara Falls. We arrived just after 6pm. Went on the boat trip which was fantastic. You will get wet. The power of Niagara Falls was amazing. We then met in the Lobby at the Sheraton Hotel at 7pm. The views from the hotel was very good with a balcony allowing amazing pictures to be taken. The food a buffet was good. At 8pm we were taken to a stop where the water runs into the Falls. This would have been better to see during the daytime, before the boat tour however we spent an hour there. Personally I would have preferred to have spent more time at the previous stop as I didn't get to look at the Main Street which looks something like the Las Vegas Strip. A number of people on the bus had booked specially to see fireworks as advertised on Sunday. However were told during the tour there was no fireworks. I personally would like to have seen behind the Falls and selected the booking as it suggested this, the helicopter, and sky tower was an option, however there was not option for any. All in all, there were some good bits, however the trip certainly wasn't Luxury.