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Pre-Order request for Studio Ghibli Museum – including Ticket delivery

star-4.5
|
Mitaka, Japan
4

From $47.45

Price varies by group size

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icon2 hours  (Approx.)
Paper ticket
iconOffered in: English and 3 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

The worldwide popularity of the Studio Ghibli Museum means that admission tickets, which can only be bought in advance, often sell out. Guarantee your entry to the museum, which imitates animated film sets from classic films such as Spirited Away and Howl's Moving Castle, by booking your tickets in advance. This convenient package includes the delivery of the tickets to your accommodation, allowing you to skip the stress of finding a meeting point.
  • Avoid disappointment by booking your admission ticket to the Studio Ghibli Museum in advance
  • Guarantee entry to the museum, tickets for which can only be booked in advance and often sell out
  • Spend the day exploring the museum, designed to look like an animated set, at your leisure
  • This package includes convenient ticket delivery to your Tokyo accommodation
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Pre-Order request for Studio Ghibli Museum – including Ticket delivery?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
See all safety measures taken by Pre-Order request for Studio Ghibli Museum – including Ticket delivery.
Q:
What is the policy on sanitization during Pre-Order request for Studio Ghibli Museum – including Ticket delivery?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Pre-Order request for Studio Ghibli Museum – including Ticket delivery.
Q:
What is the social distancing policy during Pre-Order request for Studio Ghibli Museum – including Ticket delivery?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Pre-Order request for Studio Ghibli Museum – including Ticket delivery.
Q:
What measures are being taken to ensure staff health & safety during Pre-Order request for Studio Ghibli Museum – including Ticket delivery?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Pre-Order request for Studio Ghibli Museum – including Ticket delivery.
Q:
What is the maximum group size during Pre-Order request for Studio Ghibli Museum – including Ticket delivery?
A:
This activity will have a maximum of 40 travelers.

See all safety measures taken by Pre-Order request for Studio Ghibli Museum – including Ticket delivery.

Traveler Tips


  • "KEEP this in mind when selecting date and time: you'll receive an email from Japan Awaits asking for you to put in 3 choices." See review

Reviews

4.5
star-4.5
72 Reviews
5 stars
4 stars
3 stars
2 stars
1 star
Reviews by Viator travelers
star-5
Finally got to see the Ghibli Museum!
Alisha S
, Jan 2020
This service is awesome! I tried to get tickets for the Ghibli museum during my last trip to Japan and couldn't get them because they are so difficult to acquire. Viator made it possible. They were waiting for me when I checked into the hotel. I'm so happy!
star-5
Great fun and an eclectic museum collection
ngray141
, Oct 2019
Ticket delivery was ideal - they were waiting for us at the hotel. Easy to arrange online and given how busy the museum was, glad we booked in good time.
star-5
Smooth transaction & great communication
travellingcatlady
, Oct 2019
We had no problems with this company. Great communication from start to finish. Tickets were waiting at front desk of our hotel. We given several choices to make it easier to secure tickets. I recommend this if you want tickets & are traveling from US.
star-3
product delivered, but seller communication is poor
Zoe D
, Oct 2019
the most important thing: yes we got the tickets for our first choice time/date, they were delivered a week early to my hotel, everything about the actual product was perfect. great job bc competition for these tickets is high. however, the seller doesn't state when they will be able to confirm your time/date and only purchase tickets 1 month out, instead of 3 months as is available on the ghibli site (or so they told me). i had to email many times to get a response at all. they should state upfront that you'll only know time/date 1 month in advance since that can be very important to a hyper-planner like myself. they also shouldn't take 2-3 weeks to respond to an email. that being said, if that's not important to you, yeah this is the best deal.
star-4
Fun day trip
lydencarolyn
, Oct 2019
The Ghibli museum was a great experience. We loved the museum movie and looking around/exploring. It was quite packed when we went, though, so there were some elements that we didn't get to experience or learn as much about as we would have liked. Regardless, we're glad we went.
star-2
paid for adult tix, was left kid tickets
karenschetter
, Jul 2019
For the convenience of getting tickets to this museum from another country, there is a premium to pay. I did not mind paying $40 for the $10 entry tickets, but this company charged me for 5 adults (there is no option to select child or teen) and then delivered 1 adult ticket and others were child tickets. The problem with this situation is that Studio Ghibli differentiates between children and teens... and 2 of my group were teens! We arrived on time to the museum and they indicated that the tickets were for the wrong age. I had no way to contact this company. There is no phone number or email that they offer. There is no way to communicate with them and Studio Ghibli refused to admit a teen with a childs ticket. I have not been able to contact them and obviously they have not refunded me for the ticket loss that could not be used. Be warned that there is a risk with this system. I would say to check the tickets as soon as you receive them at your hotel, but since there is no way to contact anyone or change anything once you receive them, it wouldn't matter anyhow. This ticket is a good idea, but this company is very poor at executing what they offer.
star-5
Worth it all around
Venture46280769832
, Jun 2019
If you are going to visit the Studio, definitely give yourself ample of time to look around. The museum is not big but you can get yourself lost in just looking at the details. Just so much cool stuff (at least for me and my daughter). Even my husband that never watched any Miyazaki's creation was impressed. More importantly, you definitely should book at least a month or two in advance. Booking through Viator DOES NOT guarantee you'll be in. Tickets will be sent to a place of your choosing while you are in Japan (just follow the instructions). KEEP this in mind when selecting date and time: you'll receive an email from Japan Awaits asking for you to put in 3 choices. Make sure any of the date and time will work for you and your family. You won't know which date and time until about 2 weeks before the selected time. IMPORTANT: Once they give they finalize the date/time you cannot make any changes and tickets are not refundable. Please comply with all the rules stated here. Arrive on time. HAVE FUN!! You can take a train to get there but you'll have to walk a little, about 15 minutes walk to the studio from Mitaka train station (where you'll get off). It is not a direct train, you'll have to change in Kanda station in Tokyo to JR Chuo line to Otsuki.
star-1
Tickets Never Showed Up
GoPlaces41534274599
, Jun 2019
We purchased these Ghibli pre-order requests. We tried contacting the company that sells these tickets, to no answer, we tried emailing to no answer. We paid in full for these tickets and never received any kind of contact, information or refund.
star-5
Last minute tickets (1 month)
Trip20750238105
, Jun 2019
Excellent followed through left ticket at hotel before i arrived would recommend it you are unable to book 3 months in advance
star-5
Great experience for lovers of Studio Ghibli movies
julia2017352
, Apr 2019
These are very difficult tickets to get, as tickets are only released 1 month prior to the day of your visit. It was very reassuring to have Viator book these tickets for us. The museum is wonderful with lots of rooms inside a purpose built "animated" house. There are exhibits on how the drawing are made-darwn/coloured and inspiration for the films, plus we saw a short movie that isn't played elsewhere.

Product code: 27666P29

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