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Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa

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Mount Maunganui, New Zealand
Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon7 hours  (approx.)
Pickup offered
Mobile ticket
iconOffered in: English

Operators have paid Viator more to have their experiences featured here

Overview

This Tauranga shore excursion stands out from others by offering a 2-course lunch and a visit to a Polynesian spa. The basics of local shore excursions are included too: travel with a small group to the Rotorua geothermal geyser, mud pools, and steam vents, and then see a Maori dance performance. At the spa, soak in hot mineral springs with views of Lake Rotorua.
  • Visit the Rotorua geothermal areas and see a Maori performance
  • Value: includes transport, Maori guide, lunch, and spa visit
  • Travel in a luxury vehicle with dual air-conditioning and tinted window glass
  • Let someone else take care of getting you back to your ship on time
Saved to wishlist!
Te Whakarewarewa! The geothermal valley with cultural show! (entrance fee's included inc show)
Polynesian Spa Resort (entrance fee's included)
Official Maori guide in the Geothermal Valley of Geysers
This is a Tauranga port pickup only tour designed for passengers off ships arriving in Tauranga Port
Air-conditioned vehicle
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
2 Salisbury Avenue , 2 Salisbury Avenue, Mount Maunganui 3116, New Zealand

Please walk along the wharf (there is only one way to walk) Go through the Port gates, where you will see a representative with a name board with " NEW ZEALAND DISCOVERY TOURS" & your name on It! Please allow time for boarding your vehicle! As the tour leaves at the allocated time!

Tauranga Port
8:00 AM
This activity will end right where it started.This tour is solely for passengers arriving on ships at Tauranga Port! Please walk along the wharf (there is only one way to walk) Go through the Port gates, where you will see a representative with a name board with " NEW ZEALAND DISCOVERY TOURS" & your name on It! Please allow time for boarding your vehicle! As the tour leaves at the allocated time!
  • Confirmation will be received at time of booking
  • This Is a Pre Booked Tour only!
  • No sales on the day of the tour!
  • Ensuring a quick departure for you!
  • All vehicles are modern vehicles with duel air-conditioning uv protection glass and meeting the highest safety standards.
  • Pick-up is from the port directly and dependent upon time of arrival of your cruise ship!
  • Experience two top venues of Rotorua and enjoy a relaxing two course lunch
  • Swimsuit and towel for the Polynesian Spa
  • Please wear comfortable clothing and walking shoes
  • This tour is for Adults and children from the age of 12 or older
  • Not wheelchair accessible
  • Near public transportation
  • Most travelers can participate
  • This tour/activity will have a maximum of 16 travelers
  • OPERATED BY New Zealand Discovery Tours Limited
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa .
Q:
What is the social distancing policy during Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa ?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa .
Q:
What measures are being taken to ensure staff health & safety during Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Tauranga Shore Excursion: Rotorua Geothermal Geyser Tour and Polynesian Spa .

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Traveler Tips


  • "The owners make sure you have a wonderful experience and take care of every detail." See review

Reviews by Viator travelers.  We perform checks on reviews

Reviews

5.0
star-5
65 Reviews
2 stars
0
1 star
0

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 65 reviews
star-5
Tauranga/Rotorua shire excursio
Kathy_K
, Mar 2020
Thoroughly enjoyed our day on this tour. Well organized and paced. The Polynesian Spa was a unique and relaxing experience, and the Maori Village was really interesting. Highly recommend this tour!
star-5
Geysers and Spa
Brandy_I
, Mar 2020
The tour operator is excellent. We had a wonderful time and we were on time to get back to the ship.
1 traveler found this review helpful
star-5
Wonderful excursion to Rotarua, spa & lunch-loved it
Karen_P
, Mar 2020
Relaxed & easy all round- pick up was right there. Driver & guide at rotorua great- friendly & informative. Lunch was delicious. Spa beautiful. Loved it & would recommend to anyone. Thankyou
star-5
Excellent
Wing_L
, Feb 2020
Excellent tour seeing the geothermal village and show and the visiting the spa for an hour afterwards. Natalie, the driver/guide was fantastic. She's a UK transplant and made me want to move there as well.
star-3
Enjoyed the places we visited
Karen_C
, Feb 2020
The visit to the Polynesian Spa was outstanding! Loved the lunch options, gave us different choices and the food was excellent. We enjoyed the visit to the Mori village and the Geyser. It was very hot, but we could find some places in the shade to stand. Van driver gave us water before our visit so that was helpful. We also really enjoyed the visit to the Kiwi farm. There are two reasons I have the tour a lower score. We were very packed into a van for the trip. The van held 18 and there were 18 people on the van plus the driver. We were so packed into the back row that I had to sit side-ways for the entire trip. (My husband who is tall had no room and could barely fit into the seat. ) We were late leaving the port due to two people who held up our trip. we were asked to be at the van by 11:15, many people got on the van before 11. Two people didn't show up until after 11:30 or 11:40. Why we waited is beyond me. This meant most people were packed into the van for almost an hour waiting before we left. We did enjoy the places we visited but the cramped van ride made it a difficult trip.
icon Response from Host , Feb 2020
Hello Karen Sorry to hear that you wasn't completely satisfied with you tour on the day with us! The vehicle seems to be you issue for the day along with departing for tour late? The first point about the vehicle, The vehicle you traveled in is a 2019 Ford transit it has now covered 5000km it was newly purchased in December of 2019 This vehicle can carry 18 including the driver so if we sell tours for 17 people we use the seats that are in the vehicle, I'm not quite sure of what you mean by packed in? Do you not expect us to sell all the seats on the vehicle? All the seats are fitted by ford when the vehicle is built and the same seating arrangement sells in every country in the world so general is made most of the population all over the world! I can understand if your husband is a little taller than most people, so I wonder if you sat on the back row did you not have the opportunity to sit with the whole isle in front of you for legroom (10 feet long isle) I understand that the last person to board (The one you say was late) sat in the front seat which has the largest space of all seats, so I wonder why did you not take these seats if you husband needs that little more space? The second issue of waiting for people to arrive, You are correct you are asked to arrive 15 minutes before your tour time which was 11:30am and I thank you for doing this as if all people did this then the tour can leave on time (11:30) unfortunately not all people are as considerate as you and the last couple to arrive did arrive just 1 minute before there tour time (11:29am) at which point one of them said they needed the restroom, Natalie your driver simply can't say no you can't go to the restroom just before driving for 60 minutes so had to allow the client to use the restroom, again you are correct this took 10 minutes) We do ask everybody to be at the vehicle for 15 minutes before unfortunately not everyone is as considerate as you! Once you departed this didn't effect the tour in any way and it sounds as you enjoyed the day which is all we want you to do. I hope the rest of your journey was enjoyable also. Kind Regards Andrew
star-5
Excellent
akrief2020
, Jan 2020
Great tour to learn about a geothermal village. Very well organized and enjoyable. The Polynesian spa was a great way to end the day. Highly recommend!!!
star-5
Wonderful
Elaine_G
, Jan 2020
Excellent and efficient itinerary. Nicely paced and lots of beautiful NZ scenery. Natalie was provided a wonderful experience. All attractions were good.
star-5
A well run excursion
Brenda_H
, Dec 2019
Natalie was so professional and informative. The spa was also great but hope to have a little more time.
star-5
A great way to learn and relaz
Sherry M
, Nov 2019
We had a wonderful morning visit to the living Maori village where they grilled corn on the cob for us in a thermal geyser. The dance performance was interesting and informative. After lunch we went to a Polynesian spa where we relaxed in the warm thermal waters before returning to our ship.
star-5
LindaM
Linda_M
, Nov 2019
This tour had a lot of history. Our guide was from the village and was so interesting telling us about growing up there. She also sang some of her heritage history songs and explained everything. The geysers were amazing. We saw a traditional Maori dance which later the New Zealand Rugby team does before each game to intimidate their opponents.
star-4
Spa was great
kelvinbaker2019
, Nov 2019
What an enjoyable tour... the living village was amazing.. the best corn 🌽 I have ever had cooked in the hot spring waters. The Polynesian Spa was great...so relaxing and beneficial...
star-5
Best day tour of this trip
Lynne D
, Oct 2019
We were looking to relaxing in a spa environment. This was great! Different pools of differing temperatures were available to soak in. Also included was a trip to a Mauri village were they cooked us some corn on cob in the geothermal vats. Geyster was a nice extra. dancers demonstrated their cultural dances
star-5
Wonderful/New Zealand Discovery Tours
Linda U
, Jan 2019
Make sure that Viator books you with New Zealand Discovery Tours. They are the best. The lunch that was included was amazing. The desserts were fantastic. I couldn't eat my entire lunch and the individual pizza are huge. The owners make sure you have a wonderful experience and take care of every detail. Check you invoice and request New Zealand Discovery Tours.
star-5
All time favourite tour of all time
MissusM_88
, Jan 2019
This tour was by far the best tour we have done in all our travels. Buddy was our tour guide and knew Rotorua very well.Buddy even made time to take us to a kiwi fruit farm on the way back to port.
star-5
The whole day was brilliantly...
Cheryl_G
, Jun 2018
The whole day was brilliantly organised with the highlight being the cultural show at the Whakarewarewa Geothermal Village. The insight into Maori culture was thought provoking and it was a great privilege to visit with the local townsfolk. Commentary from the guide was very informative and every stop was interesting. Lunch too was basic but very good. The visit to the Polynesian Spa was very warm and relaxing
star-5
I would Highly Recommend this tour...
KERINA M
, Mar 2018
I would Highly Recommend this tour, Our Driver was excellant and very informative. The tour guide at the Geothermal was very interesting and to top it off, having a relaxing afternoon at the Polynesia spa.10/10 rating from me!!!
star-5
My favourite tour of our cruising...
Kelly H
, Mar 2018
My favourite tour of our cruising holiday to New Zealand. kiesh, the guide at the living Maori Village was lovely and provided lots of great local information. Seeing the beautiful hot springs was amazing and the Polynesian Spa Pools just topped the day off. A definite must. Our tour guide Natalia was great and she even made time for us to stop into a Kiwi Fruit Orchard, which was great.
star-5
Natalie was a wonderful tour guide...
John_R
, Mar 2018
Natalie was a wonderful tour guide that made everything perfect. The scenery and the Spa were outstanding and the lunch was very good.
star-5
OUTSTANDING! One of the best tours...
John_S
, Mar 2018
OUTSTANDING! One of the best tours of the whole 34 day back-to-back cruise, and all done with Viator. Our tour guide really earned her tips, with a running commentary and so many different stops: kiwi plantation, whiskey tasting the distillery owner was a real comic. And the thermal spa -- be prepared for some very warm to hot water. And you can rent bathing suits and towels if you don't want to bring your own. The Maori village was another great part of the tour . . . . we could not have had a better time! From where we docked it was a one-minute walk to where all the tour vehicles picked us up 8-10 person vans.
1 traveler found this review helpful
star-5
Our driver Buddy was a delight and a...
Katarina_M
, Mar 2018
Our driver Buddy was a delight and a wealth of information on this tour. He made everything about this tour entertaining and interesting. Our lunch venue was pleasant and the lunch which was also accompanied by pastries, cakes and fruit for dessert was very good. The living Maori village immersed us into a tangible cultural experience and was well worth visiting along with the Polynesian Spa. After thoroughly immersing ourselves into these geo thermal springs, we all felt very relaxed and our skin felt satin soft. However, a word of advice - Don't wear any jewellery in the water - particularly silver as this sulphuric environment will turn it black. If you are arriving in Tauranga by ship, this tour definitely covers many sites and is well worth experiencing.

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