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Hop On Hop Off Classic Spring Edition

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Las Condes, Chile
10

Select Date and Travelers

Number of travelers
0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults
Free Cancellation
up to 24 hours in advance
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icon3 hours  (Approx.)
iconOffered in: English and 2 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Air-conditioned vehicle
Host / Guide: Bilingual
Snacks
Gratuities

Departure Point

You may start this tour at any of the stops listed.

Departure Time

10:00 AM

Return Details

You may disembark at any of the available stops.
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Most travelers can participate
  • OPERATED BY Turistik Chile

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Hop On Hop Off Classic Spring Edition?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Hop On Hop Off Classic Spring Edition.
Q:
What is the policy on sanitization during Hop On Hop Off Classic Spring Edition?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Hop On Hop Off Classic Spring Edition.
Q:
What is the social distancing policy during Hop On Hop Off Classic Spring Edition?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Hop On Hop Off Classic Spring Edition.
Q:
What measures are being taken to ensure staff health & safety during Hop On Hop Off Classic Spring Edition?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Hop On Hop Off Classic Spring Edition.
Q:
What is the maximum group size during Hop On Hop Off Classic Spring Edition?
A:
This activity will have a maximum of 10 travelers.

See all safety measures taken by Hop On Hop Off Classic Spring Edition.

Traveler Photos

Traveler Tips


  • "The audio portion is difficult to understand due to bus and travel noise and the announcer's accent." See review

Reviews

3.0
star-3
26 Reviews

Reviews by Viator travelers

Showing 1-3 of 26 reviews
star-1
Santiago Hop On to Hell
Donaldus_Scipio
, Mar 2020
You have to go to a Turistik location to get your vouchers. The closest to us was in a mall. It turns out it is in the back section of the 5th floor of Costanera Mall. I had purchased 2 classic tours. The ticket agent pointed out that what I had purchased did not include the cable car or the funicular or the old part of the town. Basically what I purchased was a ride around the modern part of the City. Somehow "Classic" to me means seeing history, but that was wrong. Next, the description of the tour says in includes "a panoramic trip over 800 meters in Cable car". The ticket agent said I had to purchase the "Plus" version of the tour to get the cable car and the historical part of the tour. I handed over another 20,000 Chilean Pesos ($24 US) since history was what we enjoy. We found the Bus Stop 5 and they checked us in using the QRL or whatever that square thing is called today. That made me wonder why they could not have accepted the Viator confirmation as it had a QRL on it. The answer is that "Customer Care" is not something that Turistik (the tour operator) cares about. The agent on the bus was very nice asked where we wanted to go first. We said the Cable Car and the old part of the city. The agent said we should stay on the bus until we got to an unlisted stop between Stops 2 and 3 where we would transfer to the Cable Car. What actually happens is you get off the bus and are met by another Turistik agent who then leads you on a 4 or 5 block walk to the Park where the cable cars are. There was no warning of any type about this walk until the agent said "Follow me" and we started off. When we got to the ticket office for the cable cars, we showed the additional voucher the agent at Costanera Mall had sold us and we were each issued a yellow band for the Plus Tour and we headed for the cable cars. We were getting ready to board when the operators said they had no electricity so the cable cars were not operating. They said they had no idea when or if the electricity would be restored. We waited for quite a while and while there were lots of people talking into radios, it was clear nobody had any idea how to deal with this situation. The main problem is that the cable cars are the ONLY CONNECTION between the "Classic Tour" and the "Plus Tour". I could be wrong but I seriously doubt this is the first time the power went off. We waited and we waited. At some point, we noticed people starting to go back to the Park entrance. We were told that they were going to get a bus to take people to the point where the funicular comes down. It turns out that the "connection" actually consists of the cable cars plus the funicular. It was probably another 15 to 30 minutes before a bus showed up. It then took us to the point where the funicular comes down and near where the bus for the "Plus" route stops. A "Plus" route bus was at the stop so we got on. We were then told that the authorities had closed off their access to the historical area except for a couple streets. So we rode around a few streets, tried to see the buildings and soon we were back at the funicular stop. Now the situation got worse. Nobody could tell us how to get back to the Classic route. One person said to wait near the gate and a bus would take us. So about 20 of us tried to find some place to sit in the shade as it was quite warm out. We waited and waited. Different people would go talk to a Turistik agent and then would return and sit down. There were no announcements to the group at all -- people would just take turns asking various Turistik people about the situation. After at least 45 minutes of this, we noticed a large group of people come out of the funicular area. We then saw a few people go up to the funicular area and "disappear". Still absolutely no announcements or guidance to the group of people sitting near the entrance. Finally, we went to the funicular entrance and another person said the only way to get back to the Classic line was to take the funicular to the top and then there would be a bus there to take us down to the cable car entrance to the Park. I asked if a bus would be coming to pick us up at the funicular entrance where we had been waiting so long. They said no bus as coming. This was totally illogical. It was not a long bus ride (maybe 2 miles) from one entrance to the other. It would have been so easy to set up a shuttle service to take the place of the cable car/funicular. But no -- Turistik had no concern for helping their customers make the connection between the two routes. We decided our only option was to take the funicular and try to get back to the Classic route that way. The funicular ride would have been enjoyable in any other situation, but today it was just another obstacle to us trying to get off what we now referred to as the Hop On to Hell. We finally reached the top of the funicular. I asked where the bus was to the cable car entrance. The Turistik agent smiled and said it was only a 5 minute walk and he pointed the direction. Just what we needed - another walk. There was a group of maybe 10 now as some were still back at the funicular. We walked and ended up in a second area. A Turistik agent said the bus was only 10 minutes walk away and pointed the direction. I was furious by now. We finally reached the area and a bus was parked and two Turistik personnel (the driver and one other) were sitting in the shade relaxing. Given the circumstances, Turistik should have had the bus go up to the funicular to help their customers. But no, again the Turistik motto of "Just give us your money and no we don't care about you" came through. After maybe ten more minutes, the bus left and eventually made it to the cable car entrance of the Park. From there, we walked on our own (no guidance given) the 4 or 5 blocks back to the phantom stop for the Classic bus. After about 15 minutes, a Classic bus came by but it was in the center lane and appeared that it was not going to stop. We both waved and other people started waving and the bus finally pulled over. After another 20 minutes, we were finally back at Stop 5 and the Hop On to Hell ride was over.
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star-3
We booked the tour since they have been great in other cities. Not so, in Santiago.
Anne_H
, Feb 2020
The audio portion is difficult to understand due to bus and travel noise and the announcer's accent. It would be helpful to tell folks the ticket pick up point in the Costanera Center is on the 5th floor. Furthermore the bus stops are not marked on the street.
HelpfulHelpful
star-1
estafa
MARIAROSA_V
, Feb 2020
solo conocimos el cerro San Cristobal, el funicular y el telesferico. Despues tomamos el otro bus que sólo recorría el barrio. Lo tomamos en los Conquistadores y primero dijeron que teníamos que bajarnos porque no correspondi9a y luego nos dejaron en la Estación Escuela Militar donde tomamos el metro para volver a Viña. Sólo anduvimos unos minutos en el bus para llegar al funicular y después recorrimos algo para llegar a la Estación Militar. Una estafa pára lo que pagamos el clasico y despues 40.000 pesos mas y por nada. Es una gran estafa
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Product code: 5249P39

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