Zipline Canopy and El Yunque Rainforest Combo Tour

• Confirmation will be received at time of booking
• No heart problems or other serious medical conditions
• Not wheelchair accessible
• Not recommended for travelers with back problems
• Weight limit: 250 pounds per person to participate
• At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
• Refunds will not be issued if tour/activity is missed due to failure to notify correct location, for late or non-arrival participants
• Must wear comfortable clothing. Tennis or closed toe hiking shoes (no sandals or flip flops allowed), swimsuit, bring a towel and change of clothes.
• We strongly suggest to have a good breakfast before departing on this tour
• Participants must be physically capable of walking thru steep, rocky, muddy trails for long periods, and have balance to walk by uneven surfaces.
• Pregnant ladies past their first trimester, persons with previous injuries, back or knee problems or recent surgery or other serious medical conditions cannot participate on this tour.
• Service animals allowed
• Not recommended for pregnant travelers
• Children must be 7 years or older to participate.
• This tour is subject to weather and river conditions. In the event cancellation we will offer other options, reschedule or provide refund.
• Minimum number of 4 guest for tour to apply. There is a possibility of cancellation after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund
• No persons will be allowed to participate on the Zipline portion wearing only bathing suits.
• Travelers should have a moderate physical fitness level
• Bespoke LM Reserves the Right of Admission - If a person appears to be under the influence of alcohol or drugs, not following instructions or causing disruptions the Guide has the right to Cancel their reservation at any moment, and No Refunds will be issued due to this.
• This tour/activity will have a maximum of 30 travelers
• OPERATED BY Bespoke Lifestyle Management

• For a full refund, you must cancel at least 24 hours before the experience’s start time.
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
• This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.