Bioluminescent Bay Glass Bottom Kayak Tour from San Juan

• Confirmation will be received at time of booking
• At time of booking, Cruise ship passengers must provide the following information: contact phone number or email, ship name, docking time, disembarkation time and re-boarding time. No refunds will be authorized due to failure to communicate correct information.
• Participants cannot be afraid of the dark as you will be kayaking thru pitch black areas.
• Not suitable for pregnant women past their third month, persons with recent surgeries, past injuries or back problems, heart complaints or other serious medical conditions.
• Each participant must be capable of paddling on their own on a 2 person kayak, and be able to sit on the same position for about 2 hours.
• You will get wet, it is recommended that you wear bathing suit underneath, bring a towel and extra clothes for after the tour.
• Maximum weight is 185-190 lbs (86 kg). Due to the strict weight restriction all participants are subject to be weighted prior to beginning the tour. No cancellations or refunds will be issued if a person neglects to inform correct weight, and is not able to participate of the tour.
• Participants weighting from 190 to 260 lbs must notify upon booking in order to reserve a regular kayak, these kayaks are very limited.
• This is a 2-person kayak tour. Single travelers that require regular kayak have a possibility of cancellation if there isn't another person to be paired with. As an alternative you can hire an additional employee for a fee of $100.00 to assist during the tour.
• Estimate duration time of tour includes one hour and 15 minutes approx. driving, each way.
• This tour does not includes a stop to eat.
• Not wheelchair accessible
• Not recommended for travelers with back problems
• Not recommended for pregnant travelers
• No heart problems or other serious medical conditions
• The bio bay is an unpredictable natural phenomenon that may be influenced by multiple factors. Bioluminoscity level can vary from very visible to minimum or none without any previous notice. Full Moon phase may also affect the visibility. In the event of this happening alternate methods such as the use of a tarp will be incorporated in order to appreciate it.
• GLASS BOTTOM KAYAKS ARE NOT AVAILABLE ON TUESDAYS due to maintenance, instead tour will be conducted on Regular Kayaks. No refunds will be issued due to this.
• Please travel light and only bring the necessary to the tour. Leave behind electronic devices, any important documentation like passport, large sums of cash or credit cards. Cell phones require waterproof case. Bespoke Lifestyle Management will not be responsible for lost or stolen belongings. No luggage allowed on the buses.
• Reservations made for the 6pm tour (second run) have a probability of being rescheduled to the first run if minimum is not met, or first run still has spaces available.
• Minimum age to participate is 7 years.
• Please be ready and waiting in your hotel lobby 10 minutes prior to your scheduled pick up time. Bus will only wait 5 minutes per pick up stop.
• Most travelers can participate
• This tour/activity will have a maximum of 25 travelers
• OPERATED BY Bespoke Lifestyle Management

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

• This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.