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3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch

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Carolina, Puerto Rico

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Free Cancellation
up to 24 hours in advance
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icon3 hours  (Approx.)
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Experience a fun 3-hour outdoor adventure just minutes from San Juan. Spend the day rappelling, zip lining, discovering local flora and fauna on a safari, hiking through forests, and enjoying a delicious, homemade Puerto Rican meal. Learn about the island’s rich biodiversity and Creole culture on this fun and exciting tour.
  • Enjoy an exciting outdoor adventure on a 3-hour tour from San Juan
  • Spend the day zip lining, taking a safari, cave rappelling, hiking, and more
  • Sit down to a delicious homemade Puerto Rican meal with drinks to purchase
  • All necessary equipment and instruction are provided for included activities
Lunch
Certified, professional and bilingual tour guide
Use of safety equipment including helmet, harness, and gloves
All taxes, fees and handling charges
Alcoholic drinks (available to purchase)
Gratuities
Hotel pickup and drop-off is not included

Departure Point

Calle Hacienda Campo Rico, Carolina, Puerto Rico

Departure Time

8:30 AM

Return Details

Returns to original departure point
  • Confirmation will be received within 48 hours of booking, subject to availability
  • ECOQUEST TERMS & CONDITIONS
  • PHYSICAL/MEDICAL CONDITION:
  • Participants must have a good physical condition, have good endurance, good balance and coordination.
  • Maximum weight allowed is 230 lbs; if the participant is 6" tall or taller we can accept up to 250 lbs. We accept a maximum waist line of 42" and a maximum thigh measurement of 26"
  • Children less than 70 lbs. can do a tandem-ride accompanied by one of our certified tour guides to make sure they make it across the ziplines.
  • Persons with recent injuries, surgeries, pregnancies or any other health or physical condition which makes performing the activity dangerous for you and the group are not allowed to participate.
  • You cannot participate if you suffer any impediments including heart problems, back problem, neck problems, respiratory ailments, epileptic seizures, have a weakness or medical problems with your legs, are blind or visually impaired, are hearing impaired and/or are under the influence of alcohol or drugs.
  • Guests must be ambulatory. Wheelchairs (collapsible or electric) are not permitted. Ecoquest will deny participation to guests arriving in wheelchairs or electric scooters.
  • This activity in NOT recommended for participants afraid of heights. The participants are required to concentrate and follow instructions in order to accomplish the zipline courses safely.
  • AGE / GROUPS LIMITATIONS:
  • We accept participants between 7 and 68 years of age for our Campo Rico Ziplining Adventure and our Campo Rico Sunset Ziplining.
  • We accept participants between 11 and 65 years of age for our San Salvador Rainforest Adventure and our Campo Rico Cave Rappelling & Ziplining Safari.
  • Please check our website for age requirements of other tours.
  • Please be aware that most participants over the age of 65 (even very active ones) usually cannot keep up the required pace - cope with the harsh terrain and regularly do not complete the adventure. This usually slows everyone down and can result in a safety hazard.
  • Children under 18 must be accompanied by a participating adult (21 or over) who can sign a liability waiver for the minor in the presence of an Ecoquest authorize representative. All guests must fill out a waiver and medical questionnaire the day of the activity.
  • For safety reasons we take a maximum of 15 participants per session and we keep our groups together at all times. All the activities have to be performed to complete the adventure course in the rainforest.
  • OTHER REQUIREMENTS:
  • Your safety and enjoyment will depend greatly on following your guide's instructions.
  • You will be informed of potential risks that may arise in the adventure (hiking trails, river journeys, ascent and descent by rope) although this does not necessarily guarantee the safety of these activities. Some hazards that you may encounter during the adventure are: falling objects, insect bites, irregular and unstable paths, rock slides, rivers that may surge at any given moment, branches or other objects that may impede your movement along trails and cliffs.
  • No alcohol consumption, smoking or cellular usage are allowed during the activity.
  • Ecoquest is not responsible for personal items left in our premises. We do not store any belongings for our clients. Please carry with you only what is necessary for the tour including the method of payment.
  • Guests are recommended to bring credit cards (Visa, MasterCard or Discover) and US dollar currency to purchase optional extras such as beverages, T-shirts, souvenirs, etc.
  • It is customary to leave a 15% gratuity tip in recognition for the exceptional service of our tour guides. It is always up to the guest to determine what they feel is an appropriate tip amount.
  • Fareharbor Online Booking requests are recommended to be made 3 days before the activity.
  • If your reservation is less than 12 hours in advance of tour, please call to check availability.
  • To help avoid your credit card to be declined at the moment of payment, we recommend customers to authorize the total charges with their credit card company beforehand. Many credit card companies protect their customers from fraudulent charges and will not authorize charges done outside of their country of origin.
  • CANCELLATION POLICY:
  • Our cancellation policy dictates that if the customer cancels less than 24 hours before the tour, the customer gets charged the full amount.
  • If the customer cancels 24 hours or more before the tour, the customer gets charged a 20% of the total amount.
  • If Ecoquest cancels the tour, the customer receives a full refund.
  • No refunds or credits will be issued for no-shows the day of the activity. No partial refunds or credits will be issued if the participant is unable to complete the adventure.
  • Ecoquest reserves the right to cancel an activity if the minimum amount of participants is not completed 24 hours before the adventure or for safety reasons. Should this be necessary you will receive a full credit or refund.
  • The adventure is not cancelled due to rain. Only severe weather or any other unexpected natural disaster may result in the cancellation of the activity and you will not be charged.
  • If a customer requests a rebooking the same day of the tour and the requested tour is available, the group will be charged $80.00. If the requested tour is not available we will not provide any refunds. We cannot guarantee availabilities for a requested tour rebooking.
  • ACKNOWLEDGEMENT:
  • I UNDERSTAND THAT I AM RESPONSIBLE TO INFORM ALL THE TERMS & CONDITIONS TO THE PARTICIPANTS IN OUR GROUP.
  • This tour/activity will have a maximum of 6 travelers
  • OPERATED BY Ecoquest Adventures & Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch.
Q:
What is the policy on sanitization during 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch.
Q:
What is the social distancing policy during 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch.
Q:
What measures are being taken to ensure staff health & safety during 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch.
Q:
What is the maximum group size during 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch?
A:
This activity will have a maximum of 6 travelers.

See all safety measures taken by 3-Hour San Juan Adventure: Cave Rappel and Zipline Safari with Lunch.

Traveler Photos

Traveler Tips


  • "As long as you wear good shoes and take your time it will be no problem." See review
  • "I would say be in some form of shape and wear real hiking shoes." See review

Reviews

5.0
star-5
34 Reviews
3 stars
0
2 stars
0
Reviews by Viator travelers
Showing 1-10 of 34 reviews
star-5
Just wonderful!
kathleen_t
, Mar 2020
I can’t tell you how wonderful this was!!! The guides were attentive, informative and safety conscious! They made it fun for everyone no matter the age (adults) and experience level. I was a little worried it was going to be boring and touristy and not a real experience. It was amazing and exciting and fun. It wasn’t super easy but it wasn’t super hard . I would say be in some form of shape and wear real hiking shoes. You won’t be disappointed!
icon Response from Host , Mar 2020
For us in Ecoquest, we appreciate the time in writing this AWESOME review on our TripAdvisor's page. Your positive review motivates us to do what we do so well: creating the very best memories of your tour experience in Puerto Rico. Glad to hear you found our tour fun. Our professional tour guided truly enjoyed your review. Thank you!
HelpfulHelpful
star-5
Great experience!
Sheri_W
, Feb 2020
Great fun! A nice mix of hiking, rappelling & ziplining. Got to see caves, rain forest, and some interesting critters:). Our guides Jorgito and Darwin were fantastic!
icon Response from Host , Mar 2020
Wonderful review! Your positive compliments of our ziplining tour are truly appreciated. Thank you for joining us with our professional tour guides Jorgito and Darwin on our fantastic tour. Hoping the adventure-tour will be more than memorable for you.
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star-5
A wonderful experience !
sllockerbie
, Feb 2020
This was a wonderful tour. The hiking is up and down rocky trails. As long as you wear good shoes and take your time it will be no problem. Agree with the company that you do need to have a moderate level of fitness just for the hikes. The amphibious ride to the Rapelling was fun through pasture and forest. The guides were careful to keep us safe. They showed us wildlife and talked about the various plants. We never went more than one level into the caves JorJito and Pedrito were great guides. They were very good. They helped when we needed help and gave clear instructions. The Rapelling was great for a beginner with super safety. The zip lines were fast and fun. I do suggest getting the go pro cameras from the gift shop and taking water, sun screen and bug spray(or you can buy them there. ). Lunch was super. Tasted like chicken. Lol. My 13YO nephew and I (51) had a great day.
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star-1
Emailed the company several times and called Viator serval times for information regarding address and extra information
markcasa2015
, Jan 2020
No one got back to me till morning or. Excursion looked great and I’m sure it’s fun but I would stay away. Then they have the nerve to tell me no refunds. Scam job. Other excursions I booked contacted me the night before to confirm everything this place does not so good luck
icon Response from Host , Jan 2020
We appreciate your feedback. Ecoquest Reservation Specialists work 7 days a week from 8am to 8pm local time to provide the best customer service over the phone and via email. We are always accessible for our customers during our office hours. In addition, if there happens to be any missed phone calls we are sure to answer them immediately. A confirmation email was sent to you on December 16, 2019, two weeks before the tour scheduled for December 29, 2020 but it was never opened by you. After trying to contact you for several days before the tour in your contact phone #, we were finally able to contact you through phone and text. We even exchanged text messages the day of the tour. Iván Purcell, president of Ecoquest, spoke to you several times over the phone. The day of the tour Iván sent a text offering to do a rebooking of your reservation for another date but you never responded back. In addition, our tour guides tried to communicate with you the day of the tour, but there was no response from you. We do not understand why you indicate there was no communication from us until the day of the tour when we exchanged phone calls and texts several times days before the tour. Ecoquest had to contract an additional tour guide to be able to accommodate the additional 2 participants in your group. Furthermore, we could have sold these 2 spots of this great selling tour to other prospect customers that were interested. It is not Ecoquest’s policy to provide refunds for no-shows. Please feel free to contact us if you need further clarification. Thank you for your attention. Janise Negron Ecoquest Adventures (787) 529-2496 info@ecoquestpr.com
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star-5
This was one of the best excursions...
Jennifer M
, Sep 2018
This was one of the best excursions we've ever done. The guides, equipment, and location are all top-notch. The hike ended up being a little more extensive than we had expected, but it was more than worth it. We learned a lot about the local plants and wildlife while getting to and from the different adventure stations. The scenery of the estate is unbelievable, too. Don't hesitate-- book this one :
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star-5
This tour was hands down one of the...
Anaya C
, Jul 2018
This tour was hands down one of the best experiences Ive had on a vacation from the time we arrived to the time we left. When we arrived we were greeted by our two tour guides who were very nice, informative and fun. The whole tour was scenic, exciting and quite an adventure for people who enjoy the outdoors. They served an authentic lunch that was fantastic. Overall a great time and I will definitely come back and do it again or try another tour!
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star-5
Interesting and scenic and lots of...
Renate D
, Mar 2018
Interesting and scenic and lots of fun. Lots of exercise and adventure. Tour guide was fun and well informed.
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star-5
This was a fun tour - the guides were...
Teresa M
, Jan 2018
This was a fun tour - the guides were fun and the ziplining was pretty cool!
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star-5
This tour was the highlight of the...
Trinigyal84
, Aug 2017
This tour was the highlight of the vacation for me and my friends. We were talking about it for days after. Jorge, Pedro, and Darwin were so nice, patient, and hilarious! This was the first time my friends and I ever hiked, rappelled off a cave, or zip line, and they made the experience so exciting. I HIGHLY suggest anyone visiting Puerto Rico to go on this adventure. You definitely get your monies worth with this experience.
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star-5
Our tour was amazing!!! We had the...
Susan W
, Aug 2017
Our tour was amazing!!! We had the best time!! Full of laughter and to top it off...our guides were really cute!!!
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Product code: 42873P2

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