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Alcatraz with Bay Cruise

San Francisco, United States

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Number of travelers
0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults
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icon2 to 4 hours  (Approx.)
iconOffered in: English and 7 more



11 Reviews
5 stars
4 stars
3 stars
2 stars
1 star
Reviews by Viator travelers
Alcatraz was great
, Jan 2020
Very good communication prior to the cruise. When I needed help, they were very helpful. It was a very fun day
Bought the wrong tickets
João M
, Nov 2019
We bought our tickets for an Alcatraz trip, and a boat trip around the golden gate. When we got in the place that we were supposed to.pick.up.our tickets, no one could find our tickets or inform us what to do, so we called the company. They told us that they couldn't find the ticket for the day that we had bought, and that they bough the tours for the next day( that we wouldn't be in San Francisco anymore). They agreed to refund us
icon Response from Host , Nov 2019
Dear Joao, we understand your frustration. Unfortunately we had the tickets for the day after. We are sorry for the confusion. Next time we will arrange something special for you.
, Sep 2019
Tried to book a family tour for Alcatraz. Purchased tickets and was unable to download or print tickets as prompted. It did not give ANY other info so I researched and found that HUNDREDS of people have had problems and that they are a SCAM. I tried to call and reverse our purchase and the company REFUSED. Steer clear of this company!!!! ... Book your tours through your hotel.
icon Response from Host , Sep 2019
Dear customer. The most important for us is to provide a great experience while you visit San Francisco. I am sorry to hear your frustration. I tried to contact you many times for more than 2 weeks on your phone and Viator message to give you the tickets and instructions. Unfortunately you never answered or return my calls or messages. I would be happy to help you next time you come in San Francisco and if you still want to go to Alcatraz to make it happen. Please send us an email
Loved Ranger Takeo
, Aug 2019
Enjoyed the visit. The tour was made much more interesting by the commentary of Ranger Takeo. Thanks!
icon Response from Host , Aug 2019
We are glad that you enjoyed your tour and that you had a great experience. Thank you for your review!

Product code: 152424P5

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