Wild Buggy Eco Adventure from Punta Cana

BOOKED through Viator however Did not receive any communication from tour operator prior to day of tour. At 9:15 AM on day of tour, we received two different reservation information texts giving us pick up time and vehicle descriptions. Our pick up time was 1:20 Pm with tour to begin at 2:30 PM. At approximately 1:35 PM ( now 15 minutes late) The vehicle finally showed up. The driver looked at our confirmation and said we were not the right group and left. After another 15 minutes, we texted tour operator to see if they were on their way. We Did not receive an immediate response. Because we were out of our home country and no cell service, We had the hotel try to call tour operator however they did not answer. After texting that we were going to cancel and demand a full refund if we didn’t hear back by 2PM, We finally received a response at 2:01 PM stating they were on their way and gave us some excuse that did not make sense. At this point we had lost confidence in this tour operator and requested to cancel and receive a full refund. The tour operator tried to convince us that it was not possible to cancel at this point because they had to pre-pay for the vehicles upfront. We started that we were not comfortable going with them and insisted on a full refund. Ultimately we did end up getting a full refund however it was not until sending another request the next day stating we were going to contact. This whole process was very frustrating and disappointing because we didn’t get to go on the excursion. The tour operator name from from texts is thomstoursDR@gmail.com

Tour wasn't what we expected. Short Buggy Drive time & Too many stops for customers to shop. Local people will pop out of no where and place a Reptile on your shoulder or head and expect money. We had to run off several. The bottle water available is warm and you will have to pay for soda. We got great photos and laughs but for the cost it was average.

Getting dirty and being with the family was great and Carlos was super nice and energetic. The actual ride isn’t that long because of the stops were people are trying to rape your pockets with their ridiculous prices. They literally hassle you and are mad aggressive. They even harass you and ask for the shoes off your feet. The icing on the cake for me was when we stopped at the beach and I went to use the restroom. There is a lady sitting at the door with a bucket of pre-rolled toilet paper and she charges $1 for literally enough for 1 wipe. Then when you finish using the bathroom there is no running water or soap to wash your hands. I’ve never been so baffled and disgusted in my life!!!!

The trip was fun but seeing the starving dogs and small Children begging for money at every turn really made me bummed. Also there are solicitors and vendors that absolutely bombard you at the cave stop making you uncomfortable. All of that aside, the buggy's are super fun and the tour leads are all awesome. I recommend this company. I know the children and dogs are something they cannot control.

We had a great time and our guide Charli was awesome! Would definitely recommend, we had a four person family buggy but other options available. All around fun excursion!

We loved traveling the countryside and getting muddy. The coffee “plantation” wasn’t what I was expecting but it was still really cool. Our tour guide was helpful. They had multiple guides to help if there were any issues, they made sure we didn’t get harassed and we really enjoyed it. Make sure to bring a swimsuit and be prepared to get dirty

If you like mud this is for you. The buggies get more muddy than the ATVs so you have the choice whether to be super muddy or slightly muddy. It was really fun overall and Charlie was a great tour guide:) make sure you bring glasses and something to cover your mouth.

They are seling everything,push you to buy.Only 30 min driving rest was waiting in pauze stop.Not worth voor de money Papparazi was de only man hoe didint push you to nothing.Thanks voor de fotos

Was a lot of fun. Just don't expect too much and have realistic expactations and you'll be good. The buggy ride is lots of fun, the coffee stop is OK, rather selling, yes, but still very interesting. The cave jumping in the water is lots of fun and very beautiful in there. For me a special experience. The Macao beach is fine. I paid 50 Pesos for my water bottle, so try to be bold 😉 I think, for me it's not solid 4 stars, but we kinda missed the email with further instructions and we got a new date for our tour, so for that it became 5 stars :)

Tour guide and gentleman taking pictures were great. It was a blast for the whole family. If you are looking to get muddy take the lower buggys.