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Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion

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Puerto Montt, Chile
Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion

Select Date and Travelers

Number of travelers
15 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Overview

Explore the rugged wilderness of southern Chile with this tour to Osorno Volcano, the Petrohue Waterfalls, and the emerald All Saints Lake. Your local guide will take you all around the region, with plenty of time to immerse yourself in nature and a stop for Chilean food along the way; if you make good time, you’ll even get the chance to feed alpacas and llamas before heading back for the day.
  • Visit All Saints Lake, Osorno Volcano, and Petrohue
  • Round-trip transfers from your hotel are included
  • A professional guide will lead the way
  • A buffet lunch of Chilean fare is provided
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Professional guide
Round-trip shared transfer
Hotel pickup and drop-off.
Food and drinks
Gratuities

Departure Point

Traveler pickup is offered
We email everyone at least 30 days before their excursion to confirm pick-up details. We will specify meeting time, send pictures of where to meet us at the cruise port if you are on a cruise. If your hotel is not listed, we will still pick you up (even if it's airbnb).

Ports

  • Puerto Montt Cruise Port


Departure Time

9:00 AM
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infant seats available
  • Most travelers can participate
  • Vegetarian option is available, please advise at time of booking if required
  • A moderate amount of walking is involved, comfortable shoes are recommended
  • This tour/activity will have a maximum of 12 travelers
  • OPERATED BY GV Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion.
Q:
What is the policy on sanitization during Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion.
Q:
What is the social distancing policy during Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion.
Q:
What measures are being taken to ensure staff health & safety during Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Osorno Volcano, Petrohue Falls and Puerto Varas Shore Excursion.

Traveler Photos

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Traveler Tips


  • "The only thing we would advise is do not take the chairlift at Osorno if you are capable of walking!" See review
  • "The van is a bit too tight for 10 people (including driver and guide)." See review

Reviews

4.0
star-4
29 Reviews
2 stars
0

Reviews by Viator travelers

Showing 1-10 of 29 reviews
star-5
Made the best of a rainy day
Michael_B
, Apr 2020
Tour guide and staff were wonderful and very informative. We unfortunately had a rainy/cloudy day so our view of the volcano was a bit obscured, however, they did a good job of incorporating other aspects of their town. They also allowed us to vote to retime our route to avoid local protests going on which was much appreciated.
star-1
Expensive van ride to and from a cruise ship.
Monica_H
, Apr 2020
Don't use this general contracting company. It rained and instead of cancel and refund our money, we were given the option of pointlessly going out in the rain and seeing almost nothing. We were scheduled to see volcanoes but the heavy fog from the rain made this impossible, so instead we got to go into the driving rain (raining sideways) and look at a tiny waterfall in some park. We got to visit some indistinguishable towns with generic tourist traps and nothing notable to see. The towns may have had some culture and charm, but in an hour or an hour and a half you don't see any of that. Again it was cold and raining most of the time we were on foot walking around some town. You are paying money to sit in a crowded van over 50% of the time the 'tour' is going on. This really isn't worth your time. Save a ton of money and take an uber with two or three people ($5-$10 instead of $90 or more). In conclusion: the tour was completely ruined by rain, but in an effort to keep our money the tour company created a complete sham and just drove us around places with nothing to see.
1 traveler found this review helpful
star-5
Lovely Day with Great Views
Julie_S
, Mar 2020
The Osorno Volcano, Petrohue Falls and Puerto Varas shore excursion was very well done. There was plenty of time at all places, and we did not feel rushed. George was an excellent driver and Nellie, the tour guide provided information on the area. We were fortunate, as it rained yesterday, and today is dry and sunny with patchy low clouds. First, we headed to Puerto Varas, a German town known as the city of roses. True to form rose bushes lined the downtown parking strips, and the waterfront was beautiful. At Puerto Varas's waterfront, we viewed the morning fog lifting from Lake Llanquihue revealing a subtle outline of the Osorno and Calbuco Volcanos. We stopped at a tourist feature with grazing llamas and alpacas. They seemed friendly, allowing people to pet and feed them. The next highlight was entering the Vicente Perez Rozalez National Park in the Andes Mountains and visiting Petrohue Falls. The falls tumbled through a rocky canyon with the snow capped Osorno Volcano as a back drop. The sun had come out and the cloud layer lifted to reveal the volcano in all its splendor. There were two gift shops on site, with lots of alpaca options. We then exited the park, heading down the highway to a very beautiful look-out, and enjoyed beef empanadas with Chilean wine. We re-entered the Vicente Perez Rozalez National Park and headed to the Volcano Osorno’s ski resort. We hiked up a volcanic ash trail to one of the first summits and enjoyed breathtaking views of Llanquihue Lake, and the surrounding terrain. Back at the resort, we enjoyed hot chocolate infused with cognac. Tips: The ski lift was open for a ride to the highest summit, but be prepared for a fee of $20 per person. We opted to hike to a lower summit area. The shop nearer to the Petrohue Falls has the largest collection of Alpaca items.
1 traveler found this review helpful
star-3
There is some room for improvement for this Puerto Montt excursion
David_W
, Mar 2020
It was set up as a trip for us to see Patagonia for the first time. It was set up as a private tour for a group of 8 adults. The van is a bit too tight for 10 people (including driver and guide). Unfortunately, we never got to see the volcano due to cloud cover. The road is a bit windy and bumpy. Instead of lunch, as described in the literature when we booked back in June 2019, it was replaced by an empanada and a glass of wine on the voucher received. We did like the water fall and Puerto Varas. Overall, we still enjoyed the trip.
icon Response from Host , Mar 2020
Hi David, Thank you for your review! We love reading what our customers have to say so we may keep improving as we have for past 19 years! Our smallest van is our 15-seater Ford Transit. There are 12 seats in the back and 3 in the front. Is there a reason why you felt you needed a bigger vehicle for your group of 8? Were 4 empty seats not enough? The road is around a 20 minute drive, it's not unbearably bumpy, at least I have never felt it was bumpy and that's why this is the first review ever where I read "it's bumpy". If your voucher which you get at the time booking, which you received in June 2019 said "free empanada and wine snack" why did you think there was a sit-down lunch? We do not have lunch on any of our shore excursions because you spend 60 minutes eating at a restaurant and then you don't have enough time for the actual tour. But since you were a private excursion we can always set that up no problem. We also sent you meeting instructions 30 days before which asked you "who would like to request a vegetarian empanada for lunchtime" you responded that no one, so you could have expressed your interest in going to a restaurant at that time. We hope in the future you read inclusions of each tour carefully so you don't have other expectations. Kind regards, Victoria Stein
1 traveler found this review helpful
star-5
Beautiful day in Puerto Montt
Linda_M
, Feb 2020
We were picked up by the well identified GV tour company. Our guide, Nelly, was awesome and was knowledgeable and entertaining throughout the tour! The only thing we would advise is do not take the chairlift at Osorno if you are capable of walking! The town was interesting and it was nice to have some time to wander and explore. The falls were busy but glad we went!! Viator tours have always treated us well!
star-5
Splendid views and three micro climates
Yves_D
, Feb 2020
Our group very much enjoyed this trip. Javiera our guide was very knowledgeable about the area and provided us with a great experience. Note that this is a journey encompassing a number of micro climates. There are a number of stops along the way to the volcano great for photos. We had perfect weather but as we wound our way to higher elevation the temperature dropped by a number of degrees. Giving consideration to this when you pack will help ensure your complete enjoyment of this trip. We had a great time getting to the mid-point of the volcano ( in the winter this is a ski hill) there are two chair lifts to take you up the hill. We were time constrained and as such could not go up the second lift to the highest spot on the mountain. We did have magnificent views nevertheless. On the way back we stopped for an empanada and a glass of wine (very nice) and stopped further in Punta Varas (a German inspired town and tourist area) where we were given one hour to walk around and visit a couple of markets. Given the choice, I would have taken more time on the mountain and gone up the second chair lift instead. I would strongly recommend this trip.
1 traveler found this review helpful
star-5
Osorno and Petrohue Falls
steveandpamh
, Feb 2020
A fantastic tour with our guide Nellie and driver George. The meeting on arrival was easy to locate and very welcoming. We appreciated the reassurance that we would be back in good time for our return to the boat. The tour delivered everything as promised. We loved the picnic. An excellent guide and driver, we highly recommend.
1 traveler found this review helpful
star-5
Highlights of puerto montt
barbmikes
, Feb 2020
I was very happy with smooth transition from port. Maria Paz was a wonderful guide; managing our time, assisting with purchasing chair lift tickets, share local knowledge
1 traveler found this review helpful
star-5
Osorno Volcano and Petrohue Falls
Cathy_B
, Jan 2020
Nellie and JORGE were great guides for a perfect day. The falls and volcano are not to be missed sights in Chile. We were fortunate to have perfect weather. Very glad we selected the small group tour with Viator and GS Travels.
star-4
Hiking the Volcano
Cindy_L
, Jan 2020
We were not prepare for the hike at the Osorno Volcano as this was not mention on the itinerary and did dress for this activity and was quite cold
1 traveler found this review helpful

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