Departure & Return
Departure PointTraveler pickup is offered
Pickup is available from Cancun, Playa del Carmen, Tulum & any place in the Riviera Maya. We pick you up at the lobby of your hotel or Airbnb. Suggested pickup time is 7.15 am but we are happy to accommodate the schedule to your wishes.
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Infant seats available
- Transportation is wheelchair accessible
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- OPERATED BY My Quest Concierge Private Tours
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Face masks provided for travelers
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms