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To limit the spread of the coronavirus, attractions may be closed or have partial closures. Please consult government travel advisories before booking. The WHO is closely monitoring the coronavirus and more information can be found here.

Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya

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Playa del Carmen, Mexico
To limit the spread of the coronavirus, attractions may be closed or have partial closures. Please consult government travel advisories before booking. The WHO is closely monitoring the coronavirus and more information can be found here.

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Free Cancellation
up to 24 hours in advance
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icon7 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 6 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Checkout the Mayan archaeological site of Tulum with a certificated archaeological guide and learn about Mayan Culture. Afterwards, snorkel alongside marine life in their natural habitat and discover an under water world like no other. Lunch and hotel transport are included.
  • Ideal choice for families
  • Snorkel gear included
  • Led by a local guide
  • Lunch included
Saved to wishlist!
Bilingual guide
Round Transportation with AC
Tour of archaeological site of Tulum with a certificated guide.
Snorkel equipment,
Box lunch (Vegetarian or Gluten Free option available under request)
Drinks: Water & Soft Drinks
The Natural Marine Reserve Fee 13 USD per person is payable upon pick-up in cash
Gratuities
Souvenir photos (available to purchase)

Departure Point

Traveler pickup is offered
For Airbnb please provide the full address to provide you the nearest meeting point. Pick up from

Cancun between 06:00am -07:00 am. Pick up from Riviera Maya, Playa del Carmen between 07:00

am-08:00 am and Pick up from Tulum around 09:00 am

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Cancun Hotel Zone
1/2/2020 - 1/1/2021
Tuesday:07:00 AM - 04:00 PM
Thursday:07:00 AM - 04:00 PM
Saturday:07:00 AM - 04:00 PM
1/2/2021 - 1/1/2022
Tuesday:07:00 AM - 04:00 PM
Thursday:07:00 AM - 04:00 PM
Saturday:07:00 AM - 04:00 PM
Playa del Carmen Hotels Zone
12/17/2019 - 1/1/2021
Tuesday:07:00 AM - 04:00 PM
Wednesday:07:00 AM - 04:00 PM
Thursday:07:00 AM - 04:00 PM
Saturday:07:00 AM - 04:00 PM
1/2/2021 - 1/1/2022
Tuesday:07:00 AM - 04:00 PM
Wednesday:07:00 AM - 04:00 PM
Thursday:07:00 AM - 04:00 PM
Saturday:07:00 AM - 04:00 PM
  • Confirmation will be received at time of booking
  • Not recommended for people who are physically challenged, those who suffer with cardiac, respiratory or back problems, ailments that lead to loss of consciousness, hydrophobics, pregnant women, children under 4 years nor people who do not have basic swimming skills (for aquatic activities). People under the influence of alcohol or drugs will not be allowed to participate.
  • Not wheelchair accessible
  • Stroller accessible
  • Infant seats available
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 12 travelers
  • OPERATED BY Ocean Tours Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya.
Q:
What is the policy on sanitization during Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya.
Q:
What is the social distancing policy during Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya.
Q:
What measures are being taken to ensure staff health & safety during Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya.
Q:
What is the maximum group size during Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya?
A:
This activity will have a maximum of 12 travelers.

See all safety measures taken by Tulum Ruins and Snorkeling Tour From Cancun & Riviera Maya.

Traveler Photos

Reviews

5.0
star-5
68 Reviews
2 stars
0
Reviews by Viator travelers
Showing 1-10 of 68 reviews
star-4
Great experience
Curious238815
, Jan 2019
Although we didn't see much by way of turtles due to the time of day we were there (noon), we did see two giant stingrays which were beautiful. Our guide Pia was terrific and knowledgeable.
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star-4
Turtles were awesome!
agomezaz
, Jul 2018
Tulum was quite interesting, but the heat and humidity of July was stifling. Fernando, our tour guide did his best to manage English and French tourists in the same tour group. He did a great nos finding turtles and showing us how to best get good looks of them.
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star-5
Prompt pick up with excellent and...
Peter S
, Apr 2018
Prompt pick up with excellent and informative guided tour around Tulum. The snorkelling experience at Akumal was brilliant and many thanks to Sasha for being so helpful and supportive guiding my wife on the swim as she was doing this for a first time. Saw lots of turtles in natural habitat. Great day and well recommended.
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star-5
We were picked up promptly at 6:30...
manconqueror
, Jan 2018
We were picked up promptly at 6:30 and driven approx. 2 hours to the Tulum Ruins. We were then taken to a beach for the snorkeling portion of the tour where we saw huge turtles, stingrays and other marine life. I was the only non-swimmer which wasn’t an issue thanks to our excellent tour guides!
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star-1
We booked this trip before heading...
Bob D
, Mar 2017
We booked this trip before heading to Cancun for Spring Break. Our excursion date was March 24, 2017. The whole family was incredibly excited to experience this trip. We were sent an email several days before our trip explaining that the Akumal had been shut down by the Federal Environment Protection Agency PROFEPA due to the protection of the turtle life there and the excursion was being moved to another location Yalku Lagoon. We were no longer given a 100 guarantee of seeing a turtle but the letter stated we would have a 50 chance in the new location. We were given the option to cancel the trip altogether for a 100 refund but opted out of this since part of the excursion was to view Xenotes as well and we couldn't find another trip we wanted to do. We were greeted the day of the trip by a very nice young man, named Efron. He was to be our tour guide and he did an amazing job. We drove FOREVER to our destination, but walking through the 'dry' xenote was incredible...loved every minute of it. We then walked a bit further to a 'wet' xenote, where we snorkeled through. This was boring and visibility was limited. There are very few fish to see and it was difficult to maneuver through the water. We had a lunch which wasn't very good, but we were so hungry that we ate what we could. The staff did do a great job of creating a whale shark and a turtle out of the watermelons. Very cute touch!! After lunch, we drove some more and reached Yakul Lagoon. This was the worst snorkeling experience I have ever had. We saw nothing but the same 3 different sea life 'Dory' type fish...nothing interesting to view at all and the visibility is AWEFUL. This lagoon is in an area where fresh water meets salt water and creates a blurred vision. The water is murky and the area was well over crowded. My husband couldn't wait to get back to land, get changed and head back to the hotel. We left our hotel at 6:20am and did not get dropped off until 6:30pm. From my understanding, this was to be a half day adventure in my mind, meaning 4-5 hours, not TWELVE. Our poor driver did run into an accident on the road which unfortunately, slowed us down considerably and was obviously not his fault, but this was beyond a long and drawn out day. We asked our guide questions throughout our time with him, How long have you worked for this company, How many times have you guided tours to Akumal to see the turtles, etc. He replied to these two questions with, I have been with this company for 1 year and have never given a tour to Akumal to snorkel with the turtles. As soon as I had heard this, I knew we had been taken advantage of, that this organization knew long ago that Akumal was closed to turtle viewing and was continuing to sell tourists these trips anyway. We loved our guide, our photographer and our driver. All very nice and helpful, fun and knowledgable, but I would NEVER recommend this trip to ANYONE. My expectations may have been too high, but I was looking to see beautiful reefs with LOTS of sea life and of course, TURTLES. We should have waited to arrive at our hotel and speak to the concierge to book us a trip. There were many going by boat just off our hotel beach line where other tourists we met had seen exactly that, and TURTLES too!!! Very Very Disappointed and mostly because we felt so taken advantage of. True bummer for the entire family to throw an ENTIRE day of vacationing away on boredom, driving around, and seeing nothing but one xenote worth anything. NEVER AGAIN.... The Dameron Family Highlands Ranch, CO
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star-5
Even though their federal government...
agather
, Mar 2017
Even though their federal government closed the Akumal beach for turtle watching, we really enjoyed the cenotes. That was worth the trip right there. Our guide was Paco and he spoke Spanish, English, French, and one other language Swedish maybe. He has a great personality and a great sense of humor. This cenote trip was awesome. My wife has issues with claustrophobia but was able to do the underground tours quite easily. Maybe it was because Paco was such a charmer. We were not sure how to dress/prepare for the day but here's how it worked. We did not need any suntan lotion for the cenotes since they were underground and we were in the shade for the first part of the day. In one cenote we walked/waded up to our chests and the second cenote, we floated in our life jacket s and wetsuits. I was not going to buy the pictures provided by the professional photographer but changed my mind after we finished touring the cenotes. It was such a cool tour and she did a great job taking photos even a few really cool stock photos included also. Yes, we would do this one again.
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star-5
BE READY TO BE PICKED UP AT 6 AM IF...
Jennifer K
, Feb 2017
BE READY TO BE PICKED UP AT 6 AM IF YOU ARE IN THE HOTEL ZONE-Cancun. That's a fair warning, we stayed at Riu Cancun and pick up was SUPER early and we had to pick up 5 other couples on the way, it turned out to a 11 hour day. The 5 stars are because the experience itself was amazing. The turtle swim was magical and the cenotes at Chikin Ha were breath taking, the staff was very nice and the snack was pretty late in the day so were pretty hungry by then.
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star-5
We had the most amazing day...
Tracy F
, Feb 2017
We had the most amazing day snorkelling at Akumel Bay, we saw many turtles and stingrays up close, and even snorkeled along the reef and saw many incredible fish. Katrina and Tamara were very professional and informative tour guides and made our trip extra special. A truly magical experience!
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star-5
Great tour, fun and full of turtles...
Michael D
, Feb 2017
Great tour, fun and full of turtles. The best part was the cenotes
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star-5
It was an amazing experience...
sally B
, Feb 2017
It was an amazing experience! Francesca did a wonderful job explaining how the cenotes formed and gave us lots of information on the turtles. We saw three turtles, a stingray, coral, and other fish. The lunch that they served was a welcome break. I wouldn't recommend the trip if you have problems climbing steps, since we had lots of these. We also saw a locust, termite nest,iguana and beautiful birds. My friend and I really enjoyed this trip.
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Product code: 12861P2

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