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COVID-19: Check local travel restrictions and learn what we're doing to help keep you safe and your plans flexible. Learn more.

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Tour Xel - Ha

Playa del Carmen, Mexico

COVID-19: Check local travel restrictions and learn what we're doing to help keep you safe and your plans flexible. Learn more.

Read More

Select Date and Travelers

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icon8 hours  (Approx.)
Hotel pickup offered
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
More questions?
(888) 651-9785

Overview

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Use of Snorkeling equipment
Breakfast
Alcoholic Beverages
Soda/Pop
Gratuities

Departure Point

Traveler pickup is offered
Important note: Transportation is included at certain departure points, there may be additional charges depending on the number of passengers, place of origin or not showing up on time at the stipulated time.

Departure Time

9:00 AM
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • Wear comfortable beachwear, a swimsuit and extra change
  • Sunscreens and bronzers should only contain titanium oxide and zinc oxide
  • Children under 12 years of age 1 meter 40 centimeters must present official identification to verify their age
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY IGOFLY

All sales are final and incur 100% cancellation penalties. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tour Xel - Ha?
A:
The policies on face masks and attendee health are:

  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tour Xel - Ha.
Q:
What is the policy on sanitization during Tour Xel - Ha?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tour Xel - Ha.
Q:
What is the social distancing policy during Tour Xel - Ha?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Tour Xel - Ha.
Q:
What measures are being taken to ensure staff health & safety during Tour Xel - Ha?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Tour Xel - Ha.
Q:
What is the maximum group size during Tour Xel - Ha?
A:
This activity will have a maximum of 20 travelers.

See all safety measures taken by Tour Xel - Ha.

Product code: 246225P13

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