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Rio Secreto Underground River Tour with Crystal Caves

star-4.5
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Quintana Roo, Mexico
29

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon3 hours 30 minutes  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Explore the Rio Secreto Nature Reserve outside of Cancun on this full-day excursion, where you swim and wade in one of the most spectacular underground caves in Mexico. See the famous crystal caves on a tour that showcases the spectacular natural wonders of the Yucatán. Choose round-trip transportation from your Cancun hotel, or meet your guide at Rio Secreto directly.
  • Day trip from Cancun to the Rio Secreto Nature Reserve
  • Swim through an underground river and enjoy the tranquility inside an ancient cave
  • See gorgeous crystal-like cave formations above the turquoise water
  • Upgrade for hotel pickup and drop-off from most Cancun and Playa Mujeres hotels
Saved to wishlist!
Professional guide
Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
Hotel pickup and drop-off (if option selected)
Lunch
Lockers and towels
Gratuities
Hotel pickup and drop-off (if option not selected)
Río Secreto, Quintana Roo, Mexico

Departure Time

8:15 AM

Return Details

Returns to original departure point
Choose pickup at your Cancun hotel (select option at check out) or meet directly at Rio Secreto Nature Preserve.

Arrive at Rio Secreto and listen as your guide reviews safety considerations and hands out equipment, including a hard hat with a lamp, a wetsuit, a life vest, and water shoes.

Follow your guide into the underground cave to view the breathtaking crystal formations on both the ceiling and the floor. Walk along a path through the caves and wade or swim through the river itself. Enjoy the sound of your group's movement through the subterranean cavern echoing off the walls. View the vibrant colors and dramatic mineral forms that lie hidden deep below the surface of the earth.

Exit the cave and opt for a shower at the Rio Secreto's facility. Swing in a hammock and enjoy a buffet lunch before boarding your bus for the return trip. End your Rio Secreto adventure with drop-off at your hotel in Cancun or at the Plaza Kukulkan.
Itinerary
Stop At:  
Rio Secreto
This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Rio Secreto
After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).
Duration: 1 hour 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Cancun Vacation Experts

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the policy on sanitization during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the social distancing policy during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the maximum group size during Rio Secreto Underground River Tour with Crystal Caves?
A:
This activity will have a maximum of 10 travelers.

See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.

Traveler Photos

Traveler Tips


  • "There are dressing rooms so you can change if you didn't wear your swimsuit under your clothes." See review

Reviews

4.5
star-4.5
308 Reviews
Reviews by Viator travelers
Showing 1-10 of 308 reviews
star-5
Awesome experience
Cody_C
, Apr 2021
Awesome tour guide. Very helpful and friendly and spoke English very well. He was very detailed and answered all questions we asked.
HelpfulHelpful
star-5
Amazing experience, definitely recommend
Anonymous
, Apr 2021
Raul was great. Felt like we were the only ones there we’ve traveled the world and I truly recommend this adventure, it is the best we’ve had.
HelpfulHelpful
star-4
Great experience
Julio_N
, Apr 2021
The overall experience is great if you didn’t mind the long bus ride. The food is very authentic Mexican and our tour guide Steffani was amazing! Overall a great experience! Would’ve given this 5 stars had it not been for the long bus ride.
HelpfulHelpful
star-5
Exceptional & unforgettable experience!
Vanessa_P
, Mar 2021
My husband picked out this excursion on our honeymoon to Tulum. It was a quick 45-minute drive to our excursion & we took advantage of several cenotes on our drive back to our hotel. Río Secreto was phenomenal! From the moment we arrived, the service was exceptional. Our guide, Raúl, was extremely knowledgeable and above all, passionate, which made our experience that much more enjoyable. Cleanliness is a top priority for them and we were offered hand sanitizer and the option to wear a mask inside the cave. We can’t wait to return again!
HelpfulHelpful
star-5
Awesome Excursion!
MariaMercedes_C
, Mar 2021
Our tour guide is Enrike with a K and he was very good and very knowledgeable about the caves. The caves and river inside the cave was awesome and very interesting. This is one of a must if you’re planning to do excursions. After the tour when we got showered up and dressed, we had a sumptuous buffet lunch before leaving. Kudos to Enrike and the Rio Secreto staff for maintaining this place and keeping us tourists entertained!
HelpfulHelpful1 traveler found this review helpful
star-5
Thrilling, fun and amazing
DrJonathan
, Mar 2021
What an amazing adventure. I have visited many caverns around the United States and Ireland but never one you could wade and swim through. Our guide, Anna, was super-awesome, and very enlightening, taking care of us from beginning to end.
HelpfulHelpful
star-5
Must do!
Yuliia_E
, Mar 2021
It was an amazing experience. We had such a great tour guide. The cave is incredibly beautiful. Be ready to pay $20 per photo or $70-100 for all.
HelpfulHelpful
star-5
Amazing, breathtaking, stunning
Ralph_S
, Mar 2021
Great tour.. we loved it.. our Guide was amazing... haf a great time and very educational for our kids
HelpfulHelpful1 traveler found this review helpful
star-5
Great experience!
abigail_p
, Mar 2021
Two thumbs up! 👍 it was a great experience. Its my first time to enter caves and its amazing! You’ll learn a lot also. A must visit!
HelpfulHelpful1 traveler found this review helpful
star-5
Amazing experience! Great for kids!
Kurtis_R
, Feb 2021
We took our 6 & 4 yr olds on this trip. Our youngest was a bit skeptical of the wetsuit but ultimately came around. They both absolutely loved it - the ability to see the formations in the caves, the tiny wildlife, the water. Definitely recommend for a more natural experience while on a beach vacation!
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Product code: 3206CUNRIO

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