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To limit the spread of the coronavirus, attractions may be closed or have partial closures. Please consult government travel advisories before booking. The WHO is closely monitoring the coronavirus and more information can be found here.

Rio Secreto Underground River Tour with Crystal Caves

star-4.5
|
Quintana Roo, Mexico
To limit the spread of the coronavirus, attractions may be closed or have partial closures. Please consult government travel advisories before booking. The WHO is closely monitoring the coronavirus and more information can be found here.

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Free Cancellation
up to 24 hours in advance
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icon3 hours 30 minutes  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Explore the Rio Secreto Nature Reserve outside of Cancun on this full-day excursion, where you swim and wade in one of the most spectacular underground caves in Mexico. See the famous crystal caves on a tour that showcases the spectacular natural wonders of the Yucatán. Choose round-trip transportation from your Cancun hotel, or meet your guide at Rio Secreto directly.
  • Day trip from Cancun to the Rio Secreto Nature Reserve
  • Swim through an underground river and enjoy the tranquility inside an ancient cave
  • See gorgeous crystal-like cave formations above the turquoise water
  • Upgrade for hotel pickup and drop-off from most Cancun and Playa Mujeres hotels
Saved to wishlist!
Professional guide
Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
Hotel pickup and drop-off (if option selected)
Lunch
Lockers and towels
Gratuities
Hotel pickup and drop-off (if option not selected)

Departure Point

Río Secreto, Quintana Roo, Mexico

Traveler pickup is offered
If you are stayin at a B&B the closest meeting point will be assign.

Departure Time

8:15 AM

Return Details

Returns to original departure point
Choose pickup at your Cancun hotel (select option at check out) or meet directly at Rio Secreto Nature Preserve.

Arrive at Rio Secreto and listen as your guide reviews safety considerations and hands out equipment, including a hard hat with a lamp, a wetsuit, a life vest, and water shoes.

Follow your guide into the underground cave to view the breathtaking crystal formations on both the ceiling and the floor. Walk along a path through the caves and wade or swim through the river itself. Enjoy the sound of your group's movement through the subterranean cavern echoing off the walls. View the vibrant colors and dramatic mineral forms that lie hidden deep below the surface of the earth.

Exit the cave and opt for a shower at the Rio Secreto's facility. Swing in a hammock and enjoy a buffet lunch before boarding your bus for the return trip. End your Rio Secreto adventure with drop-off at your hotel in Cancun or at the Plaza Kukulkan.
Itinerary
Stop At:  
Rio Secreto
This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Rio Secreto
After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).
Duration: 1 hour 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY Cancun Vacation Experts

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the policy on sanitization during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the social distancing policy during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Underground River Tour with Crystal Caves?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the maximum group size during Rio Secreto Underground River Tour with Crystal Caves?
A:
This activity will have a maximum of 10 travelers.

See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.

Traveler Photos

Traveler Tips


  • "You're not allowed to take your camera/phone with you which is understandable cause you're constantly in and out of water, on uneven terrain etc, But unfortunately, our photographer didn't do a good job." See review

Reviews

4.5
star-4.5
278 Reviews
Reviews by Viator travelers
Showing 1-10 of 278 reviews
star-5
Superb experience
Vaibhav
, Nov 2020
It was great experiencing crystal caves under the jungle. Worth it. Guide was friendly and super cool.
HelpfulHelpful
star-5
Great and impressive
Florence_G
, Nov 2020
Great tour well coordinated Food could be better and more generous and pictures too expensive $25 the picture they should give a better deal than &100 for all the pictures! These are digital ! They can do better than that!
HelpfulHelpful
star-5
Excellente
Massiel_T
, Nov 2020
They made me feel secure and safe. The caves were beautiful. Excellent experience. I would recommend every one to experience it
HelpfulHelpful
star-5
AMAZING
Jessica_G
, Nov 2020
The whole tour was amazing! Our tour guide Imelda went over the top to azure we were having a good time. Highly recommended
HelpfulHelpful
star-5
Amazing!!!!
juan_r
, Oct 2020
Two words......A-freaking-mazing! This place is beautiful and deserves to be protected. This was the highlight of our trip by far.
HelpfulHelpful1 traveler found this review helpful
star-5
Cancun and anniversary little getaway
Augie
, Sep 2020
The tour and guide were great. Very informative, funny and helpful. My wife who does not know how to swim was made to feel very comfortable and safe throughout the tour by our guide and assisted her personally through the areas where you had to wade/swim in the underground river. There are apparently different entrances and tours. The guides assess the group when are first met to decide which route to take group and physical capabilities of group. Guide explained the safety aspect very well to maintain safety above all. The only setback and mentioned already is the cost of photos are high, since you are not allowed to take cameras/cellphones etc.. An experienced photographer accompanies the group and is also there to assist persons if necessary as explained by guide. Everyone from tour guide to staff was very friendly and courteous. Tours limited to 10 per group, ours was only 8, which also made for better personal interaction with the guide during any Q n A's from us or others in group.
icon Response from Host , Nov 2020
We appreciate your thorough and kind review, we will keep up with the service level
HelpfulHelpful
star-5
Amazing experience!! A+
Kenisa
, Sep 2020
This was an incredible experience!! I would definitely recommend it and would love to do this again; another route perhaps. Diego was our tour guide and Hector was our photographer. Both amazing , knowledgeable, funny and helpful . We also just had 3 other couples in the same tour with us due to Pandemic which means we had much more attention 1:1. I recommend you ask for these guys on your tour. 🤗😁🤗🙏🏻
icon Response from Host , Nov 2020
Thank you fo your kind words, we are glad you had a great time
HelpfulHelpful
star-5
Great time
Edward_B
, Aug 2020
The experience was amazing. Due to the pandemic the groups that went into the caves were small which allowed for a more intimate time with the caves and the guide. The only drawback is the price of the pictures ($25 per picture) and you can’t take your our phone/camera into the caves due to being in water the majority of the time.
icon Response from Host , Aug 2020
Thank you for taking the time to write this review, We are making our best effort to keep everybody safe. Regarding the price for the pictures, we will review this feedback
HelpfulHelpful
star-5
Amazing experience
Lauren_M
, Jul 2020
Everyone was very friendly. The buffet lunch was good, a variety of tacos. The cave was awesome, so glad we had the opportunity to do this.
icon Response from Host , Aug 2020
Thank you for taking the time to write about the good impression you had on this amazing place. We are glad you liked our food and the nature beauties.
HelpfulHelpful
star-5
Incredible Experience
ReliosVitini
, Mar 2020
Incredible experience. Angel ( our guide ) was so informative, nice and funny. But nothing can top this river and caves. Would love to have this tour up to 6 hours of experience... longer trip.. hope that someday it will happen.
icon Response from Host , Apr 2020
Thank you for sharing your experience in this great river and caves, we are working on developing a long trip keeping the same quality as this one.
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Product code: 3206CUNRIO

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