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Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera

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Playa del Carmen, Mexico
Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon10 to 12 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Explore the archaeological site of Chichen Itza on this all-day guided tour from Playa del Carmen. Along the way, stop at a sacred cenote, an  underground cave, and go for a swim, then enjoy lunch at a local restaurant. From there, head to Chichen Itza, an important complex of Mayan ruins. On the return trip, visit the colonial city of Valladolid.
  • Skip the ticket lines at Chichen Itza; entrance fees are included
  • Wear a hat or visor, sunglasses, and sunblock
  • A buffet lunch is provided
  • Pickup and drop-off from certain hotels is included
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Lunch
Local guide
Hotel pickup and drop-off
Cenote Saamal Admission
Alcoholic drinks (available to purchase)
Drinks
Gratuities
Not included Yucatan State Tax Chichen Itza 30 USD per person. Must be paid at the check in

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This activity will end right where it started.We pick up in almost hotels in Playa del Carmen and Riviera Maya. If we dont provide pick up service in your hotel we provide to you the nearest meeting point to pick you up the afternoon before to the tour. If you choice the option "Meeting Point in Playa del Carmen" you must arrive by your way to Souvenirs Playa in 5th Avenue with 34th Street in Playa del Carmen. For Tulum Hotel Zone and Tulum Down Town the meeting point for all the travellers is the Super Market Super Aki in Tulum City entrance at 09:40 am
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Dress code is smart casual
  • Vegetarian option is available, please advise at time of booking if required
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 45 travelers
  • OPERATED BY Cancun Bay Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera.
Q:
What is the policy on sanitization during Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera.
Q:
What is the social distancing policy during Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera.
Q:
What measures are being taken to ensure staff health & safety during Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Chichen Itza Clasic with Sacred Cenote from Playa del Carmen and Mayan Riviera.

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Reviews

4.0
star-4
186 Reviews

Reviews by Viator travelers

Showing 1-10 of 186 reviews
star-4
Good guide, time spent at the shopping places
YC_L
, Apr 2022
Francisco is a great guide. He provided in depth description of the history of Mayan and Chicken Itza. Unfortunately, too much time spent at the buffet lunch, and the shopping places at the lunch place. Probably this is how the company makes more money. Be prepared for those time spent.
star-5
Chichen Itza
Jose_P
, Mar 2022
It was a well worth it experience than I did with my spouse Jesus is our travel guide and Driver were awesome an excellent very trustworthy just like anybody else they are trying to feed their family and they try to make the best of your trip come true I honestly recommend hooked in these people because it is hard to survive all of their salary be generous Thanks and may you have a great day
star-1
Disorganised sales pitch with mini tour afterthought!
Edward_H
, Feb 2022
Picked up at the hotel in Playacar at 7:00, back at the hotel at 21:30. We were picked up more or less on time, several pick ups later, you're brought to a shop in Playa Del Carmen to pay taxes, get your wrist band, use the toilet and be left until your tour is ready. They try and sell you items from the shop while you wait. It was organised chaos. We waited an hour to leave the shop on our coach. On the coach itself we had little to no information about what was going on and what was happening. We waited in Tulum for 30 minutes to pick up more tourists... by this point its about 10:30 before even setting off!! The guides didn't switch the air conditioning on while we were on the coach, only when we were off the coach so at least the driver kept cool. First stop "Mayan Village". This is the biggest rip off. It's not a real mayan village, it's one big sales pitch and a MASSIVE WASTE OF TIME!! The buffet was bland and for two cokes... £5! They try and sell you items for 3 hours claiming they are authentic and handmade. They also prepare a later sales pitch here for on the coach, where they try and sell you overpriced cheap alcohol. Next stop, Chichen Itza. I liked Chichen Itza but didn't enjoy the tour. It was very rushed but the tour guide was very informative in that short time. Only 1.5hrs there, NOT GOOD ENOUGH!! The cenote next. It was too busy, so busy you couldn't move in some parts. The stairs down are full of posers getting in the way and the stairs are slippery and dangerous. We had 30 minutes here. 30 minutes to get changed into swimwear, get lockers, push past everyone to get in the cenote, to then realise you have to get out, dry off and change into clothes again. What was the point? Valladolid, pointless. 30 minutes to get food, queues everywhere, the queue for food was 20 minutes, and that ws only for a sweet snack. You can't do anything here and its dark by then. They need to organise the morning better, actually they need to organise the whole trip better and get rid of the fake mayan village. This would save so much time. Overall, I wouldn't recommend this tour, I mean sales pitch.
star-4
Long day but worth it!
Paulette_P
, Jun 2021
I enjoyed the places we visited, they were all unique and memorable. Our guides and driver were amazing, guide (sorry forgot his name)answered all our questions at Chichén Itzá and was very nice. He spoke both English and Spanish on bus but, at Chichén we broke up into smaller groups and only spoke English. Our guide was funny and make the very long day entertaining. I do wish we spent less time at the beginning of the trip waiting around at meeting point, we would have got to Valladolid earlier. The church at Valladolid was so beautiful and a stop at choco-story was a delicious end to our day. The best chocolate ever. Over all it was worth the 14+ hour journey.
star-2