Edge Observation Deck - General Admission

Lovey view would love to go back outdoor open area is wonderful enjoyable alevater show, which there were caffe tables to sit and enjoy more the view

My brother nervous to walk the glass floor while my daughter laid out for a picture. Great elevator experience too.

I purchased tickets at 1:10pm and had to change to 10:20am because of ticketing conflict. We were not able to go in at the new time even when our ticket confirmed the new time. Manager at the Edge was absolutely horrible and rude, he did absolutely nothing to help and and while helping us he was talking and interacting with other guests which to me was very disrespectful. So be very sure everything is correct when you go because if you need management you’re in trouble. I can’t give my review of the attraction because I never went in but I’m pretty sure is nice.

The tickets I bought from Viator did not work and my friend and I were not even allowed on the edge. They wouldn’t even let us get our tickets at the desk because they were purchased through a third party service. Buy your tickets somewhere else.

I loved the experience. Staff were friendly and engaging. We also went to the bar. Drinks are pricey as expected. But we’re good quality and taste. We had a great time. Loved the visual elevator rides.

The staff was Profession, very nice and willing to assist the visitors. My experience at the Edge was pleasant.

The wait time wasn't that bad took us about 40 minutes to get upstairs then when we arrive at the Champagne Bar it was closed way too close to an hour I can't even be able to get drinks. Would I do it again probably not

The kindness of the staff made the experience much more worth it! I will be sure to go back again with my friends because we had an amazing time.

The elevator was just fascinating. Beautiful breath taking view of the city jus an amazing experience to see our beautiful city.

We had purchased 2 pm timed tickets for the Edge.....That is irrelevant. People in front of us had 4 pm tickets people behind us had 5 pm. we all went up together?? We arrived around 1 pm thinking that we would kill some time in the mall then go up to the top at 2 pm. We arrived and found a huge line and I mean Huge !!!! walked up to the desk and asked we bought time tickets do we just come here at 2 pm? No you must get in line !! Ok so like sheep we got in line at 1 pm. We also had another event scheduled at 4 pm. Missed that completely. TWO HOURS LATER WITH TWO ELEVATORS TAKING 4 PEOPLE AT A TIME !!!! We arrived at the (top) Edge at 3 pm only to see more lines. YOU MUST WAIT ON LINE to snap a selfie picture or to stand on the glass floor area. (EDGE working yelling "you have 60 sec then must leave") YOU MUST WAIT ON LINE to go to the pointed glass Edge area (you have 60 sec then must leave) YOU MUST WAIT ON LINE if you want to buy a $21.00 plastic glass of champagne but here's the best part... YOU MUST WAIT AT THE BAR UNTIL A STANDING TABLE IS AVAILABLE TO BE SERVED. The bartenders could be reading a paperback between customers. And last but not least YOU MUST WAIT ON LINE to go back down. This is by far the worst run tourist trap in the history of New York City. Try to imagine Disney Land - on the 4th of July - run by teenage workers - that had been fired from a mall movie theater for lack of effort tearing tickets. The Edge is amazing and the view spectacular. Go to the Top of the Rock, Empire State Building or One World Trade. These are very well run and honor the ticket time. This is not a functional event to visit during Covid-19