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All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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New York, United States

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Free Cancellation
up to 24 hours in advance
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icon5 hours  (Approx.)
iconOffered in: English

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

In remembrance of the events of September 11, 2001, take this guided tour of Ground Zero and the 9/11 Memorial. Walk through the space of the former World Trade Center in NYC, and get a deeper understanding of the events that took place on that day. Your ticket includes skip-the-line access to the 9/11 Museum and Memorial, as well as the One World Observatory for panoramic views of the city.
  • Tour Ground Zero and the National 9/11 Memorial and Museum
  • Walk where the former World Trade Center once stood
  • A guide tells stories of tragedy and heroism from that tragic day in American history
  • Select from a morning or afternoon departure time to best suit your schedule

Why Travelers Choose This Tour

Get more insight into 9/11 with personal accounts and access to the Memorial and Museum and Observatory.
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory.
Q:
What is the policy on sanitization during All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory.
Q:
What is the social distancing policy during All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory.
Q:
What measures are being taken to ensure staff health & safety during All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory.
Q:
What is the maximum group size during All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory?
A:
This activity will have a maximum of 20 travelers.

See all safety measures taken by All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory.

Traveler Photos

Reviews

5.0
star-5
755 Reviews
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Reviews by Viator travelers
star-5
Everything went like clockwork. We weren’t rushed in the museum.
Barbara
, Mar 2020
I have been there twice now. Loved it both times. Seems the guides all have a story “of their experience that day.” In the tower observatory where the blinds are closed keep moving. They want to sell you a better view. You can see it all on the next level down!
star-4
Informative but too expensive for history lesson
nennarodz
, Mar 2020
Our guide was very informative and interesting. The weather was very cold and we were outside for at least an hour. I think when it's cold they should poll their audience to end it earlier if need be. To be honest you can save some money if you buy directly on the official site for the museum and one world observatory and still save if you choose a guided tour. Lines were not long either.
star-5
A Must See
Bret_A
, Mar 2020
Very moving and humbling experience! A must see for all! Our tour guide Elizabeth was amazing!!!!!!!
star-5
Excellent
Patrick_W
, Mar 2020
Julia was a great guide! She presents very well and quite knowledgeable. We learned a lot. She appears to enjoy her job so helps to keep her audience engaged.
star-5
9/11 walking tour
Julie_G
, Mar 2020
Ryan did an excellent job with our tour group! Well done! So much information he shared that helped us understand what it was like that day!
star-5
Great , Mary our tour guide was very nice and knowledgeable
Edwin_S
, Feb 2020
Your was great , Mary our tour guide was extremely nice to us . She was very knowledgeable on details . We enjoyed getting to know her
star-5
Great Tour.. very information and worth the money!
Kelly_S
, Feb 2020
Julia was an excellent guide and this tour is a MUST-SEE in New York! Everyone was affected by the dark days of 9/11 and it is a way to pay tribute to those who lost their lives on that tragic day. Our tour guide was very informative. The skip-the-line is a must do with the museum as it was very busy on the day we were there. The Observatory was a great way to see the views of New York City if you don't have time to visit everywhere!
star-5
911 all access
jvines118
, Feb 2020
Tom was an amazing guide. very informative and funny. Moving experience. I took myself and my 12 year old and we both learned a ton
star-5
Nick is amazing!!
Steve_B
, Feb 2020
Our tour guide Nick was nothing short of perfect!! His knowledge, charisma and his ability to capture the mood during the story telling made me emotional. He is a valuable asset to the Memorial and should be recognized as such. Steve
star-5
WTC
Wonderful
, Feb 2020
Very moving experience visiting this site. It was as expected experience. My second visit here. A long day

Product code: 5250P14

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