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Skip the Line: 9/11 Memorial Museum Admission Ticket

New York City, United States

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Free Cancellation
up to 24 hours in advance
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icon2 hours  (Approx.)
Mobile ticket
iconOffered in: English

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
More questions?
(888) 651-9785


Prebook your admission to the 9/11 Memorial Museum in lower Manhattan, and guarantee your entry to the center that documented the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Guarantee your admission to NYC's 9/11 Memorial Museum
  • Learn about the terrorist attacks, and explore the museum at your own pace
  • Save time and get direct entry on your mobile device
  • Download a free audio guide, available as a mobile app or as a handheld rental on site
Start your visit to the 9/11 Memorial Museum with a self-guided tour of the exhibitions and multimedia displays. The museum itself is located below the 9/11 Memorial, the reflecting pools that are the footprints of the Twin Towers that fell due to the devastating terrorist attack in 2001. 

With your timed admission, you have guaranteed entry to stay for as long as you want. It is suggested that you take at least two hours to wander the museum. This admission saves you time by giving you direct entry into the center with your mobile device. 

Be sure to download the free audio guide to your Apple or Android device so you can get the most out of your museum experience. 

The museum also includes a pair of main exhibits: a memorial exhibition called In Memoriam, in honor of the people who lost their lives that day in 2001 as well as the people who were killed during the World Trade Center 1993 bombing. The second exhibition is September 11, 2001, a three-part exhibition that tells the tale of the day and analyzes motives for the attacks. It also shows the aftereffects of the attack and how the event changed the world, both locally and globally. 

This museum experience brings out the emotions in the guests who visit. Get ready to hear the stories of loss and sadness, of compassion and recovery, as you explore the space.
Stop At:  
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
Duration: 2 hours 
Admission Ticket Included
Stop At:  
World Trade Center Memorial Foundation
Historic Sites, Historical Walking Areas
Duration: 1 hour 
Admission Ticket Included

Traveler Photos

Traveler Tips

  • "Take at least a half day as you will need the time." See review
  • "Be sure to wear tennis shoes and take your time to walk the entire museum."
  • "The museum is very accessible for disabled people it has a cafe which is not too expensive but serves lovely coffee." See review


2,368 Reviews
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Reviews by Viator travelers
, Mar 2020
It was cancelled and we are still waiting to hear on how we get our money refunded. I’m certain the experience would have been amazing had we been able to go. This review is solely based on the fact that we paid for something that we did not get to do.
Easy access to 9/11 museum
, Mar 2020
Made it super easy to just walk in and not deal with queues. Could see there were wait times on the video screens. It is less crowded earlier in the morning.
Ground zero
, Mar 2020
Amazing experience. A definite must do! Very emotional and a memory that'll last forever. So we'll put together, incredible.
Happy to skip the wait
, Mar 2020
It was a joy to walk up to the 9-11 memorial, see 100 people waiting to buy tickets and skip the wait and walk right in to the security area. Definitely worth the small fee.
, Mar 2020
Well worth the visit we got there early around 9am no queues at all did the tour on our own no audio as it takes longer to go round if you are on a time scale very emotional
9/11 Memorial museum
, Mar 2020
The entrance to the venue was snagless, straight through without a wait. Although expect airport style security checks as you enter the building. The disappointment was with the audio tour. I expected it to be included but this was only through an app, so the audio equipment was needed to be hired at $8 per person. The exhibits were many and the whole tour was a sobering experience, as expected. You need to see it to believe it, just like watching the original event!
No waiting
, Mar 2020
This was perfect took about 3 minutes if that walked right in! The people we would have been behind in line hadn't moved at all and we were walking in the door! love it thank you
9/11 museum
, Mar 2020
I was really impressed and moved by the museum. The security check went smooth and efficient. The young ladies outside the entrance at the cattle walk could be a little more welcoming. They were almost rude. We are customers after all. I used the coat check and they were great even helping me with directions to battery park so we could catch a boat to Ellis island. I was upset that we were not able to return after our boat trip. We unfortunately didn’t have enough time to finish the tour. The trip advisor info said 2 hours were enough to tour but I could have done 4 in your place.
Incredible experience of one of the saddest events of our generation
, Mar 2020
An incredible experience about an event that still seems unreal. Very respectful and interesting. Ensure you have time to experience this to the full - we were there for 4.5 hours. Queue jump ticket was great.
Expected a bit more
, Mar 2020
Very good...but not as amazing as I thought it would be. You can probably skip the up sell on the headphones as you could read almost anything that was said on them. Building was gorgeous. Displays were impactful.

Product code: 7195SEPT11

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