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9/11 Memorial Museum Admission Ticket

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New York City, United States
28

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Free Cancellation
up to 24 hours in advance
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Safety measures
icon2 hours  (Approx.)
Mobile ticket
iconOffered in: English

Overview

Prebook your admission to the 9/11 Memorial Museum in lower Manhattan, and guarantee your entry to the center that documented the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
  • Guarantee your admission to NYC's 9/11 Memorial Museum
  • Learn about the terrorist attacks, and explore the museum at your own pace
  • Save time and get direct entry on your mobile device
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Timed Admission Ticket
Food and drinks
Start your visit to the 9/11 Memorial Museum with a self-guided tour of the exhibitions and multimedia displays. The museum itself is located below the 9/11 Memorial, the reflecting pools that are the footprints of the Twin Towers that fell due to the devastating terrorist attack in 2001. 

With your timed admission, you have guaranteed entry to stay for as long as you want. It is suggested that you take at least two hours to wander the museum. This admission saves you time by giving you direct entry into the center with your mobile device. 

The museum also includes a pair of main exhibits: a memorial exhibition called In Memoriam, in honor of the people who lost their lives that day in 2001 as well as the people who were killed during the World Trade Center 1993 bombing. The second exhibition is September 11, 2001, a three-part exhibition that tells the tale of the day and analyzes motives for the attacks. It also shows the aftereffects of the attack and how the event changed the world, both locally and globally. 

This museum experience brings out the emotions in the guests who visit. Get ready to hear the stories of loss and sadness, of compassion and recovery, as you explore the space.
Itinerary
Stop At:  
The National 9/11 Memorial & Museum
Through commemoration, exhibitions and educational programs, The National September 11 Memorial & Museum, a nonprofit in New York City, remembers and honors the 2,983 people killed in the horrific attacks of September 11, 2001, and February 26, 1993, as well as those who risked their lives to save others and all who demonstrated extraordinary compassion in the aftermath of the attacks.
Duration: 2 hours 
Admission Ticket Included
Stop At:  
World Trade Center Memorial Foundation
Historic Sites, Historical Walking Areas
Duration: 1 hour 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Children ages 6 and under are free
  • Direct entry on your mobile device is available
  • Ticket is for a specific date and time of entry
  • All visitors will be screened by airport-style security
  • No re-entry is allowed after exiting the building
  • Photography is permitted for private, non-commercial use only
  • Large bags, including backpacks, large umbrellas and other items deemed so, are subject to mandatory storage in the coat room
  • The use of cell phones for conversation is prohibited in exhibition spaces and theater
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • OPERATED BY National September 11 Memorial & Museum

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial Museum Admission Ticket?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial Museum Admission Ticket?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the social distancing policy during 9/11 Memorial Museum Admission Ticket?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial Museum Admission Ticket.
Q:
What is the maximum group size during 9/11 Memorial Museum Admission Ticket?
A:
This activity will have a maximum of 9 travelers.

See all safety measures taken by 9/11 Memorial Museum Admission Ticket.

Traveler Photos

Reviews

5.0
star-5
2,457 Reviews

Reviews by Viator travelers

Showing 1-10 of 2,457 reviews
star-5
Hallowed Ground
Sara_H
, Jun 2021
Moving done. Our visit was a. absolutely reverent experience. Beautifully done. We especially loved the K9 exhibit.
HelpfulHelpful
star-5
Emotional experience and empathetic and professional staff
Erica_B
, Jun 2021
The experience was so emotional but the staff was all so warm snd kind. I was amazed at their kindness and ability to drop what they are doing to help. I am so very proud to be a New Yorker. God bless you all
HelpfulHelpful
star-5
Loved it ❤️
Kerwin_B
, Jun 2021
All the faces on the pictures, the crowds of people looking up. The staff of employees where very very polite and professional.
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star-5
Touching and respectful.
Monica_H
, Jun 2021
Sad, somber but a must see museum. Very well done and respectfully honoring the lives of those who were lost on that day. It is one thing to have seen the events of that day unfold on the news but the museum makes it tangible. Covid restrictions require some planning as the lines are long despite purchasing tickets online. Standing out in the hot 89 degree weather was uncomfortable but these are Covid days. Bring an umbrella for shade or rain. I arrived at 930 for a 10:30 entry and already many were lined up.
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star-5
An amazing experience!
Nichole_B
, Jun 2021
An amazing experience filled with knowledge and emotion! This is a must see when in New York! One of the highlights of our trip.
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star-5
100% recommend
Amber_R
, Jun 2021
The museum was very well thought out and did an excellent job telling the horrible story and keeping the memory of those lost alive. ♥️
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star-5
Overwhelming and educational
Nancy_G
, Jun 2021
The voices of the people who survived the day after being in the building was very emotional. I’m glad I went to visit the museum but it was so sad to see what terrorists can do to our country.
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star-5
Mr. & Mrs.
Tanisha_P
, Jun 2021
I & My Husband really enjoyed ourselves. It was Touching & Tearful. May All o there Souls Rest Peacefully in Heaven❤️🙏🏾. Whomever build that Bldg in Love or Memories. Did a Great Job with that Bldg. it Defines everything.
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star-2
Very disappointing
Rhonda_L
, Jun 2021
The staff was professional and polite. The exhibits were very disappointing. A majority of the video monitors were positioned between 5-6 feet high and were small. You could not see above people’s heads and had to keep weaving around people to watch them. Almost all of the plaques describing the exhibits were WAY TOO SMALL. You had to be directly in front of them to read the information. You spent so much time weaving around and waiting in line to read the plaques. Would not go back again.
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star-5
Emotional, awestruck.
Doug_D
, Jun 2021
The chronology of the events leading up to and including post 911 were very well told. A very emotional experience.
HelpfulHelpful

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