1-Hour Rooftop Guided Tour of Milan's Duomo

Our guide Charles on Feb 14th was superb. He had so many interesting facts to tell us about the Duomo itself and as many about Milan itself and of the buildings and places to be viewed from so high up.

This is a cash grab by a company that just wants to steal money. They claim phones didnt work which is a lie. Tour guide nowhere to be found. Probably because the tour doesnt exist. Waste of money which im sure they wont refund.

Fantastic tour! What amazing views and a truly awesome piece of architecture! Totally worth every cent!

Guide ..whose name we never got, was very engaging but did not seem to have a deep understanding of the history or significance of the cathedral. The ongoing restoration and construction around the cathedral was a bit of a distraction. That said, the Duomo is an incredible structure and just amazed us. The guide redeemed himself by producing a small bag of chocolates for my daughter and her fiancé (who got engaged earlier in the day in Como). Overall, a memorable experience.

Disappointed we were rushed not enough time closed early due to an event going on wish we were advised beforehand

Viator did not show up for the tour! We arrived on time and asked around as well and no sign of anyone from viator who knew about the tour.

So beautiful going up to the rooftop of the Duomo and seeing all the sights. The adorable & sassy young lady who gave the tour (forgot her name) was amazing. She had so much knowledge of the Duomo as well as the city, remembered everyone by where they were from, and cracked so many funny jokes & stories. It was enjoyable just listening to her speak great English with a cute Italian accent.

We arrived at designated location and no representative showed up for our tour. The other two tours were wonderful and the guides were great and provided details which you would not be aware of without their local knowledge. I will request refund from Viator and see how that goes.

Stunning cathedral. We only went on the rooftop tour on a lovely sunny day - it was breathtaking and the tour guide was brilliant.....

Due to instructions for meeting not appearing on phone, I missed the tour even though I waited at the elevator from 10:00 a.m. to 10::45 a.m. Ended up buying a second ticket to Ride elevator to the roof. Direct purchase ticket required no waiting and was considerably cheaper. I emailed Viator as conundrum unfolded but received an automatic reply from some other country. Very frustrating and costly experience. I travel frequently and have always avoided using tour companies. This unfortunate experience confirms my commitment to travel independently. On the other hand, visutvis the Duomo roof was the aniciantici highlight of this visit to Milan. The roof experience was totally worth the frustration and even having to pay for two tickets. Rarely can someone get so close the inspiration spirit of all the craftsmen.The Duomo roof is unique and not to be missed. It's remarkably accessible. Several very elderly visitors and some using canes and crutches negotiated the stonework. Glad I went. Disappointed in myself for not trusting myself to buy a ticket in person at the Duomo ticket office.