Hana, Waterfalls, Black Beach & Turtles Tour from Kahului

Hi Jirosent! we had a beautiful day and share with you our rich heritage was my pleasure, we meet beautiful places, locations and Maui’s hidden gems with the most amazing feel of nature at all in one day tour also you create memories to remember and share with your loved ones, that would you leave your smiling till old age! Personal I really appreciate your kind words about me and the positive review, at all in the office we feel glad hear from you! By the way we send to you Hau’oli makahiki hou Hawaiian for Happy 2020 ! Oscar

Hi There! Thanks for your kind & positive review, any way we are proud of you guys because you enjoy Maui’s Wonders and hidden gems ! Aloha

Hello there! We saw your review and you had those reservations. However if you don’t mind, we would like to help to clarify a few things about this tour. For breakfast, as a part of the tour we offer a variety of snacks and drinks to all our customers, but I guess that might no count as a full meal to everyone. This is however why we email at our customers a notice informing them on what to expect and what no too. It is unfortunate that there was a misunderstanding on your expecting a breakfast and also misunderstanding with the text sent. Serving full breakfast would warrant having to charge our customers more US $60.00 per person. But we however provide them light meals in the form of the snacks and drinks that we serve them in the morning. The waterfalls that we take at our customers to are more private than others because we believe our customers should enjoy the beauty of these elements of nature without having to be disturbed by a crowd. Most person do not enjoy having to experience these things amidst lost of noise and stares from strangers . This is why we hand pick these fall to ensure our customers get the very best of the tour. We notice you couldn’t take a swim in Waikomoi waterfalls due to your reservations about the water temperature and we feel sorry about that but the other customer come with you on the tour they swim, jump, play, walk into rainforest and we stop there about 30 minuets, only that we don’t really have control of the elements of the weather. On the tour we pass by other big waterfalls and notice our customers take photos and is no posible make stop on the “ road because is very narrow” and on the bridge Hana Highway is only one way. On the beautiful Black Sand Beach our tour guide introduce our customer and explain what can do to get the best of the place also on Hana Bay in both places they enjoy for one hour Black Beach and other hour Hana Bay, and again our tour guide notice you’re reservation you enjoy and get the best of both place we are sorry for you about that. Our tour take 10 hours more less and we fulfill the itinerary describes on TripAdvisor or Viator. We hope this meets you well and helps to correct some of the misconceptions you might have about us and our tour experience. Our customers LOVE our Tours and we take special consideration of whatever reservation or observation they might have concerning us. Also on your day tour come other customers with us and they take advantage of the beauty, swim for a life time in waterfalls, beautiful ocean on black sand beach and Hana bay, take photos & videos of the Rainforest, waterfalls without any reservation and also we got a positive reviews from them and now are post here, Because at all our customers they are our priority and their satisfaction is what pride in. Maui Fantastic Tours CEO Penelope Bartoli Front office Manager Oscar Manzano

Hi Charls thanks for your positive review Mahalo we wish you the best on your voyager on hawaiian island Aloha

We really appreciate your kind words ...come back soon Aloha

Hi Karen & John was great hear from you guys / laughing on the office / I really appreciate your kind words Aloha

Rain forest and Black sand beach & Hana bay offers one of the most beautiful scenery you could ever find. We appreciate you for the honest feedback you have left. We sorry for your reservations no can go through red beach but you’re notice signs from police department no trespassing, also you don’t like a lot of cars on the road but those things obviously are out of our control. We give to you guys enough time on Black beach more one hour and a half and also time on Hana bay where you can eat watching beautiful ocean view. We pride ourselves in being able to provide our customers with the very best of service, and we are glad you also got to enjoy this. We’re grateful that you choose us to give us to give you this amazing experience. Thanks once again. Polina Manager assistant