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Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo

star-3.562 Reviews
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Madrid, Spain
Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon1 hour 30 minutes  (Approx.)
iconOffered in: English and 1 more

Overview

With over 3,000 rooms and a veritable museum worth's of paintings by the likes of Caravaggio and Velazquez, the Royal Palace of Madrid greets its visitors with nothing short of splendor. See where the kings of Spain once lived on this guided tour of the Royal Palace, which provides insightful commentary into the history and significance of this must-see Madrid attraction.
  • Skip-the-line admission to the Royal Palace of Madrid saves you time
  • Guided tour provides insight into the the Palace's history and cultural significance
  • See the highlights of the palace's 3,000 rooms and famous works of art
  • Central meeting point makes it easy to find your tour
  • Kid-friendly activity suitable for families
Saved to wishlist!
Local guide
Guaranteed to skip the long lines
Ticket To Monument Royal Palace
Ticket To Prado Museum (optional Combo)
Gratuities
Food and drinks
Hotel pickup and drop-off
  • Estatua de Isabel II , Pl. de Isabel II, 4, 28013 Madrid, Spain

    Plaza Opera - Statue Isabel II (No Horse) Find blue umbrella. This is not an entry ticket, please go to the Meeting Point and look for your guide!

  • Monumento a Velázquez , P.º del Prado, 11, 28014 Madrid, Spain

    If you have the combo tour (Royal Palace and Prado) Prado meeting point is in Statue of Velázquez, located on the side of the Museum, Paseo del Prado s/n. Look for the blue umbrella.

  • This activity will end right where it started.
    • Confirmation will be received at time of booking
    • Wheelchair accessible
    • Children must be accompanied by an adult
    • May be operated by a multi-lingual guide
    • Dress code is smart casual
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Transportation is wheelchair accessible
    • Surfaces are wheelchair accessible
    • Most travelers can participate
    • This tour/activity will have a maximum of 30 travelers
    • OPERATED BY Pancho Tours
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.
    • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo?
    A:The policies on face masks and attendee health are:

    • Face masks required for travelers in public areas
    • Face masks required for guides in public areas
    See all safety measures taken by Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo.
    Q:
    What is the policy on sanitization during Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Regularly sanitized high-traffic areas
    • Gear/equipment sanitized between use
    See all safety measures taken by Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo.
    Q:
    What is the social distancing policy during Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo?
    A:The policy on social distancing is:

    • Social distancing enforced throughout experience
    See all safety measures taken by Royal Palace of Madrid 1.5-Hour Guided Tour Optional Prado Museum Combo.

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    Traveler Tips


    • "hours is plenty of time to get the details, but you are allowed to stay inside longer if you need more time after the tour is complete." See review
    • "You need to engage guifes who have a better grasp on the language as the commentary was of a very average quality with poor English thrown in." See review

    Reviews

    3.5
    star-3.5
    62 Reviews

    Reviews by Viator travelers

    Showing 1-10 of 62 reviews
    star-3
    Tour should be labeled properly.
    Joseph_B
    , Oct 2021
    I signed up for an English speaking tour, but it ended up being bilingual. In a bilingual tour the guide has to give the information in 2 languages and there is not enough time to do that. The tour should have been labeled bilingual not English. People should know ahead of time what tour they are buying.
    star-1
    A fiasco
    Alfonso J
    , Nov 2019
    I went to Pancho's tours address and I could not find the address, then I went to Prado's museum and no one was there. I would like a refund please
    icon Response from Host , Dec 2019
    Dear Alfonso, We deeply regret that you have not been able to enjoy our tour and that you have encountered difficulties on it. First of all we want to inform you that for this day we had a group of 18 people and everything went satisfactorily. So, please, you can send us the voucher of confirmation of your reservation to be able to check if there is some error in the meeting point. We will continue to work on your case so that we can verify what may have happened. Cordial greetings, The Customer Service Team
    star-1
    Not good at all.
    Paul_H
    , Oct 2019
    We took this combo tour on October 14, 2019 with Pancho Tours. It took over an hour to get into the palace, even though we had skip the line tickets. There were 27 people in the group, larger than most. The earpiece audio system had feedback for the entire group most of the time, and was annoying and distracting. The guide did nothing about it. He only apologized. Our guide was Daniel. He was a pleasant young man but, His commentary was dry, and superficial. We got much better information overhearing other English speaking guides. The actual tour of the palace was only 1 hour because of the delay getting in. We would not recommend this tour or this guide. The afternoon tour of the Prado was a bit better, but the young female guide's English competency was not good. We think her English should have been better to guide this tour.
    star-3
    Madrid Royal Palace tour
    SANJEEV_P
    , Oct 2019
    This trip was quite average as far as the "English-speaking" guide is concerned. You need to engage guifes who have a better grasp on the language as the commentary was of a very average quality with poor English thrown in.
    1 traveler found this review helpful
    star-2
    Late & unprofessional
    Richard D
    , Aug 2019
    Done lots of tours with Viator. This was awful. Tour was 1 hour not 1.5. Got into the palace at 3:20pm and guide rushed us through. Left us at 4:22. Complete rip off for €32. Don’t waste your money!!
    icon Response from Host , Aug 2019
    We are very sorry that this has been your experience, please contact us, to tell us the name of the guide, and / or time of the tour and day, to know what happened on this tour. Thank you for your opinion.
    star-1
    Worst tour, stay away!
    Cynthia S
    , Jul 2019
    The tour company was extremely disorganized and the tour started 47 minutes late! I have never been on a tour that was so delayed. On top of that, the tour guide did not speak great English or give good explanations of the palace.
    icon Response from Host , Jul 2019
    Thank you very much for writing, if possible we would like to know more about the day and the guide, to try to correct mistakes for a future We value your opinion very much and we feel that the experience was not to your liking. Please accept our Apologies
    star-2
    Should have been better
    laura_c
    , May 2019
    Barbara the guide was nice, but the tour was too large for the time block we had. They should have known this was a high volume time and having 30 people would be too many. Even our guide was frustrated. My friend's head set never worked and because we were so behind in our tour Barbara didn't go back and get her a new one. The tour was not a full 1.5 due to time constraints. My advise: buy tickets ahead of time and do the palace on your own with audio. You will learn more too.
    star-5
    Regal beauty
    Bryan_F
    , Dec 2018
    Amazing architecture and interiors!Opulence at its nost extreme!10 times more opulent than Buckingham Palace!
    star-1
    Not a good experience
    Carolyn_M
    , Nov 2018
    We signed up for English tour. This was half in Spanish. Because of delays and head phone issues, actual tour started 40 minutes late.
    star-5
    Informative Tour
    rdh1223
    , Sep 2018
    We had a great tour of the beautiful Spanish Royal Palace. I would highly recommend it. 1.5 hours is plenty of time to get the details, but you are allowed to stay inside longer if you need more time after the tour is complete.

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