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Yunque Rainforest Ziplining

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Mata de Plátano, Puerto Rico
18

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Number of travelers
0 Adults1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults
Free Cancellation
up to 24 hours in advance
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icon2 hours  (Approx.)
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

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All taxes, fees and handling charges
Professional Certified Tour Guide
Safety equipment including helmet, harness and gloves.
Snacks
We do not offer transportation.
Gratuities

Departure Point

Caja Postal # 727, Luquillo 00773, Puerto Rico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Not recommended for pregnant travelers
  • Not wheelchair accessible
  • PHYSICAL/MEDICAL CONDITION:
  • I UNDERSTAND THAT I AM RESPONSIBLE TO INFORM ALL THE TERMS & CONDITIONS TO THE PARTICIPANTS IN OUR GROUP.
  • EcoRainforest is not responsible for personal items left in our premises. We do not store any belongings for our clients. Please carry with you only what is necessary for the tour including the method of payment.
  • EcoRainforest reserves the right to cancel an activity if the minimum amount of participants is not completed 24 hours before the adventure or for safety reasons. Should this be necessary you will receive a full credit or refund.
  • Maximum weight allowed is 230 lbs. We accept a maximum waist line of 42" and a maximum thigh measurement of 26"
  • It is customary to leave a 15% gratuity tip in recognition for the exceptional service of our tour guides. It is always up to the guest to determine what they feel is an appropriate tip amount.
  • This activity in NOT recommended for participants afraid of heights. The participants are required to concentrate and follow instructions in order to accomplish the zipline courses safely.
  • AGE / GROUPS LIMITATIONS: • We accept participants between 7 and 68 years of age for our Yunque Ziplining tour.
  • The adventure is not cancelled due to rain. Only severe weather or any other unexpected natural disaster may result in the cancellation of the activity and you will not be charged.
  • Persons with recent injuries, surgeries, pregnancies or any other health or physical condition which makes performing the activity dangerous for you and the group are not allowed to participate.
  • Guests must be ambulatory. Wheelchairs (collapsible or electric) are not permitted and we will deny participation to guests arriving in wheelchairs or electric scooters.
  • Children under 18 must be accompanied by a participating adult (21 or over) who can sign a liability waiver for the minor in the presence of an EcoRainforest authorize representative. All guests must fill out a waiver and medical questionnaire the day of the activity.
  • Participants must have a good physical condition, have good endurance, good balance and coordination.
  • Children less than 70 lbs. can do a tandem-ride accompanied by one of our certified tour guides to make sure they make it across the ziplines.
  • You cannot participate if you suffer any impediments including heart problems, back problem, neck problems, respiratory ailments, epileptic seizures, have a weakness or medical problems with your legs, are blind or visually impaired, are hearing impaired and/or are under the influence of alcohol or drugs.
  • No refunds or credits will be issued for no-shows the day of the activity. No partial refunds or credits will be issued if the participant is unable to complete the adventure.
  • No alcohol consumption, smoking or cellular usage are allowed during the activity.
  • Our cancellation policy dictates that if the customer cancels less than 24 hours before the tour, the customer gets charged the full amount.
  • OTHER REQUIREMENTS:
  • CANCELLATION POLICY:
  • To help avoid your credit card to be declined at the moment of payment, we recommend customers to authorize the total charges with their credit card company beforehand. Many credit card companies protect their customers from fraudulent charges and will not authorize charges done outside of their country of origin.
  • Please check our website for age requirements of other tours.
  • For safety reasons we take a maximum of 12 participants per session and we keep our groups together at all times. All the activities have to be performed to complete the adventure course in the rainforest.
  • ACKNOWLEDGEMENT:
  • You will be informed of potential risks that may arise in the adventure (hiking trails, river journeys, ascent and descent by rope) although this does not necessarily guarantee the safety of these activities. Some hazards that you may encounter during the adventure are: falling objects, insect bites, irregular and unstable paths, rock slides, rivers that may surge at any given moment, branches or other objects that may impede your movement along trails and cliffs.
  • Fareharbor Online Booking requests are recommended to be made 3 days before the activity.
  • If EcoRainforest cancels the tour, the customer receives a full refund.
  • If the customer cancels 24 hours or more before the tour, the customer gets charged a 20% of the total amount.
  • If your reservation is less than 12 hours in advance of tour, please call to check availability.
  • If a customer requests a rebooking the same day of the tour and the requested tour is available, the group will be charged $80.00. If the requested tour is not available we will not provide any refunds. We cannot guarantee availabilities for a requested tour rebooking.
  • Your safety and enjoyment will depend greatly on following your guide's instructions.
  • Please be aware that most participants over the age of 65 (even very active ones) usually cannot keep up the required pace - cope with the harsh terrain and regularly do not complete the adventure. This usually slows everyone down and can result in a safety hazard.
  • TERMS & CONDITIONS
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 6 travelers
  • OPERATED BY Ecoquest Adventures & Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Yunque Rainforest Ziplining?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Yunque Rainforest Ziplining.
Q:
What is the policy on sanitization during Yunque Rainforest Ziplining?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
See all safety measures taken by Yunque Rainforest Ziplining.
Q:
What is the social distancing policy during Yunque Rainforest Ziplining?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Yunque Rainforest Ziplining.
Q:
What measures are being taken to ensure staff health & safety during Yunque Rainforest Ziplining?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Yunque Rainforest Ziplining.
Q:
What is the maximum group size during Yunque Rainforest Ziplining?
A:
This activity will have a maximum of 6 travelers.

See all safety measures taken by Yunque Rainforest Ziplining.

Reviews

5.0
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6 Reviews
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Reviews by Viator travelers

Showing 1-3 of 6 reviews
star-5
Book now !!!!! U won’t regret it
Sheana_M
, Apr 2021
The people who work here made my trip amazing the guy was funny outgoing it was just the best experience
icon Response from Host , May 2021
Thank you for your confidence and support in our ziplining company. Nice to hear you enjoyed our friendly tour guides. Hope to see you again on our beautiful enchanted Island of Puerto Rico.
HelpfulHelpful
star-5
A must do in puerto rico.
Dante_T
, Feb 2021
Absolutely perfect. I had the best time and was able to enjoy so much on a small intimate tour. I Absolutely recommend.
icon Response from Host , Mar 2021
Thank you for your awesome review of our ziplining tour in Puerto Rico. Your patronage in our ziplining company is greatly appreciated. Hoping to see you again in beautiful Puerto Rico.
HelpfulHelpful
star-5
Must do
Micaela_F
, Jan 2021
We had the absolute best time! Our guides Miguel & Bryan were extremely knowledgeable, patient and so much fun! They worked hard in making sure that we were safe while experiencing an amazing time! We loved them and can’t wait to return! Gracias, Micaela, Amalia y Dililah de Cleveland.
icon Response from Host , Jan 2021
Thank you so much for your positive review of our Yunque Ziplining tour. It makes us proud to know you speaking highly of our professional and friendly tour guides with safety as first priority. We can't wait to see you again on one of our exciting ziplining tours in Puerto Rico.
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Product code: 42873P6

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