Bourbon Trail: Woodford, Buffalo Trace, Wild Turkey or Other

Had a blast!!! Our tour guide, Marjorie, was amazing. She made the trip perfect and we were able to get into distilleries that we could not get into on our own unless we booked months in advance!! Would definitely recommend this to everyone.

Our tour guide Maria was AMAZING! She helped make our experience a memorial one. We will definitely use her again!

Amazing Experience. We visited Bardstown, Lux Row, and Jim Beam. All had very informative tours and tour guides. Would recommend for anyone wanting to explore the Bourbon Trail. Our driver Marjorie was excellent and knowledgeable on the distilleries.

Verenice was a great driver and kept us on time for the three distilleries that were available for touring. Not all the distilleries were open because of the virus but we did go to Buffalo Trace, Heaven Hill and Bardstown distilleries. Big difference between the old and new distilleries. Verenice made sure that we got our tickets and showed us where to go. She took real good care of us. She even had the master distiller at Buffalo Trace stop and take pictures with us. The tour was worth the money with not driving and relaxing while going to all these distilleries in one day.

A great day! Thank you Jorie for all you did. The distilleries were all fantastic. The entire trip was well planned and well done

The tour started with the guide being 30 minutes late. Then in an effort to make up time she drove wrecklessly and actually drove through a red light. This made us nervous the rest of the day as safety should always be a priority. The original lateness caused us to miss a tasting at one of the distilleries. While the guide was very pleasant, she was difficult to understand which made the tour feel more like just being driven around than an interactive and informative tour.

The staff of Viator was very friendly. However, at times it was difficult to understand them on the phone due to such heavy foreign accents. I was disappointed to learn that although they advertise that on the Bourbon Trail Tour that one can add a side trip to visit one or two additional distilleries, when I requested to add one of these additional side trips, I was first told that it was available and then I was told that it that this option wasn't available. The website does not have a disclaimer of "based on ticket availability" or any other disclaimer. It was most disappointing. One other concern regarding the tour was the skills and abilities of our driver, Juan. Juan was a very nice and polite man, but his driving skills left me feeling very anxious about our trip. He consistently drove 55 mph in a 70 mph zone, and he would slow down almost to a stop on the highway. He was always driving in the far left lane - the "high speed" lane, while driving at least 15 mph slower than the rest of the traffic. Other cars were driving by us at what seemed like very high speeds as they passed . This caused a very dangerous situation. Our driver never moved over to a slower paced lane, as is the law to do so. The time of the trip ended up being over two hours long - and it should have been able to be completed in a much shorter amount of time had he been driving in accordance with the posted speed limits. The day of our tour, there was a "Bourbon Trail Run" that left from downtown Louisville and also from many of the distilleries. The Viator staff and Juan seemed to have no knowledge of these events and this caused our initial pickup to be late and it also caused us to be behind at other distilleries we visited. The staff should have been aware of any/all local activities that might interfere with our "Bourbon Trail Tour." Although I realize that the Chevy Traverse that we were riding in was not a new car, it did not seem to be well-maintained. The suspension was not very good and there were many rattles and other sounds that made me question if the vehicle was up to going on a trip like the one we were on. I was grateful that we returned safely. Two older gentlemen were on the tour with us. One of them had some difficulty in walking and keeping up with the group. I had to notify Juan (our tour leader) to please slow down so this man would not end up too far behind us. Juan should have been aware and been watching for these types of things.