London Tour Hop On - Hop Off

I was unable to use the voucher. We tried all the bus tour buses but our voucher did not specify one, so none of them would accept it. I ended up paying more for one of the tours so as not to ruin our day. Luckily I paid by credit card, so if they refuse a refund, the credit card company will take action. Better to just get ticket on day and definitely don’t use Viator!!!!

The website to guide you on the stops and bus up take are very very poor - needs serious work. The printed ticket very confusing . I was convinced I had been scammed !

Couldn’t use the voucher that I’d purchase so ended up walking don’t bother wasting your money, lots of other people where having the same experience!

Great way to see main sights of London, didn't have to wait long for buses,drivers and reps were great.

There was a little issue with my mobile ticket, it didn't contain the proper barcode but the staff helped me immidiately and I could enjoy my day. Apart from that it was a wonderful memory thanks all!

We were unable to do the cruise because none of the people were able to scan our ticket so we could get the ticket needed for the cruise which is mainly what we purchased for. We did some of the bus tour but it was very confusing which bus to get on because the company’s kept telling us they’re not the right bus so when we hopped off it took us about an hour to hop back on and another bus with the same company told us they’re not the right bus so we basically wasted our money. There are a lot of different companies and all the buses look the same.

Very good experience and the cruise was very nice too!(highly recommended) But the bus was stopping all the time to take more and more passengers so it took us long time to go from a sight to a sight and the buses are stopping at 18:00 pm. If you want to see everything you have to be there from 09:00! Overall very good experience!

I booked the 48 hours package for my whole family that has a teen and 2 young children. we all had a wonderful time exploring London. it was confusing in the beginning to find which bus to take but after I asked I knew that we should take THE ORIGINAL BUS. The bus driver Junior on the royal blue route was very very knowledgeable and he explained to me all the details including the times of each bus route which wasn't clear/right on the map. I would recommend this especially for first time visitors. and I will definitely book it again in my next visit to london

It was confusing to use tickets for London City tour for the first time. Once you have your ticket you can use the buses for The Original Tour. The Original Tour bus drivers and visitors center was super helpful for the London City tours when they didn’t have to be since it wasn’t there tickets. Book through the Original tour, same tour but more buses and better customer service.

Initially we had difficulty find omg the bus but over a great to to see the highlights of London! Our ticket includes and boat ride on Thames and a walking tour. All great! As a combo... great value!