Wieliczka Salt Mine Guided Tour Entrance Ticket

The guide was perfect. She responded to questions, was funny and interacted a lot with the tourists by trivias and mechanical puppets inside the salt mine

Punctual , very efficiently run . Very lovely lady Tina , who was very knowledgeable. Perfect English so no language barrier. Beautiful. Highly recommend.

Tour guide was really interesting, clear and knowledgable. The mine was amazing and would definitely recommend.

Difficult to understanding thé guide Visite is vert Quick to follow. It was interesting. Nice to See

Very interesting and enjoyable tour would highly recommend it. My only criticism,but a very small one, we could have benefited from a slightly longer break at the last level. However,still a fantastic afternoon.

Definitely worth the 3/4 hours needed for this trip. Our guide was exceptional, her knowledge and humour made the trip. The timbers and sculptures are really beautiful. The only fault I have to mention is that we booked less than 24 hours before going and there was a precise departure time of 9am on our booking confirmation. So we arrived at 8:45, the Discover krakow office wasn’t open & when they arrived we were told that we still should have phoned and our group would be leaving at 9:45. Discover Krakow need to make it clearer for late bookers.

Absolutely terrible we would never use this company to book through again. We paid for the trip online & got the confirmation email stating in black & white that we had 'transport & tickets'. The email also gave us a meeting address. When we arrived at this address we were told we had only paid for transport & not tickets, despite the printout of the email I had stating we had both. We then found out that we hadn't even used the transport as they had not given us the pick up address for the transport, they had only given us the address for the actual salt mines so we had already made our way there. This meant we had paid even more money we didn't need to for taxis to the salt mines, it would have saved us money in taxi fares had they actually given us the pick up address for our transport. After this we then had to pay more money for the salt mine tickets as we were told they could do nothing about it when we were there, despite agreeing with us that Viator were at fault here after looking at our conformation email stating everything that was included (but apparently wasn't). This also happened to a friend who booked through them on the same day - be wary, what are we actually paying for? We could not use the transport as they didn't give us the address to be picked up from, so we paid for our own, and we had to pay more for tickets on arrival, pointless booking with them & definitely easier to make your own way there & pay tickets on the door - which is what we did anyway?! I will be contacting viator as instructed to dispute the matter & receive a refund.

Must be seen! The guide that we had worked there years ago and was brilliant in explaining to us in very good English how the mines had worked, I do have a small problem with my legs and did panic when we started down the stairs, but you stop at different levels and there was an elderly couple in our tour that managed the stairs well, it’s absolutely beautiful when you get to the base and the only way up is by lift so don’t let the stairs stop you to see this amazing landmark.

This was more fun than I'd expected. I didn't know mines could be so huge. Our guide was very friendly and constantly joked along the way, while giving us a fairly knowledgeable tour of the place. We had some senior citizens in our group, and she always made sure they won't get left behind. I highly recommend this tour for groups of all sizes and ages, except maybe children below 6 as there's quite a fair bit of walking involved.

You first of all need to be ok with lots of steps, walking and some enclosed spaces. If you ok with that then the visit is an incredible experience and well worth spending the some 3 hours underground. The guide we (nataliya?)had was very bubbly, enthusiastic and knowledgeable. The history is amazing, the underground cathedral spectacular. They even have toilets and break areas where you can buy drinks n snacks etc. Very interesting and extremely well organised. Definitely worth a visit.