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Auschwitz and Birkenau Guided Tour with Hotel Pick Up from Krakow

Kraków, Poland

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Free Cancellation
up to 24 hours in advance
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icon7 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English

Keeping you safe during COVID-19
What you can expect during your visit
Hand sanitizer available to travelers and staff
More questions?
(888) 651-9785
More questions?
(888) 651-9785


Visit the UNESCO World Heritage Site of Auschwitz and Birkenau on this convenient day trip from Krakow. Learn all about the history of the largest concentration camp operated by the Nazis, and many of the people who passed through here, on a fully guided tour. Visit both camps, and leave with a greater understanding of this period of history that shouldn’t be forgotten.
  • An unmissable addition to a visit to the Krakow area
  • Hotel pickup outside of the Old Town and city center drop-off included
  • Tour with a guide, and hear clearly through a personal headset
  • Entrance fees to the two sites are included
Saved to wishlist!
Hotel pick-up (not in the Old Town area - please read whole description carefully)
Drop off in Krakow city centre
Transport by comfortable air-conditioned vehicle
Professional guide
Headsets to hear the guide clearly (only in first camp)
All Fees and Taxes
Food and drinks

Departure Point

1: Garbarska 2, 31-131 Kraków, Poland
2: Straszewskiego 17, 33-332 Kraków, Poland
3: Przystanek Turystyczny, Kazimierz, 30-001, 31-035 Kraków, Poland

Traveler pickup is offered
We pick up the travelers from any kind of accommodation in Krakow.
Please notice the OLD TOWN and JEWISH QUARTER are RESTRICTED TRAFFIC ZONES. If your accommodation is located in this area, we will contact you in order to designate the nearest possible place for pick up.
Please provide your address in "special requirements". If you forgot, do not worry, we will contact you to ask for it.
Please remember we will DROP YOU OFF in the CITY CENTER (near Old Town).

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
1/2/2021 - 3/14/2021
Monday - Sunday:08:30 AM - 10:00 AM
3/15/2021 - 4/10/2021
Monday - Sunday:08:30 AM - 10:00 AM
4/15/2021 - 8/31/2021
Monday - Sunday:08:30 AM - 10:00 AM

Times are subject to change due to local traffic conditions.

Return Details

Straszewskiego 17, 33-332 Kraków, Poland
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • The local supplier will contact you by email or phone one day before the tour to confirm your pick-up details (depending on the location of your accommodation).
  • Maximum size of baggage permitted in the museum is 30x20x10 centimeters.
  • Photography inside buildings is allowed, but it is not permitted to use flash.
  • Persons under the influence of alcohol or any other substance are prohibited from entering the museum.
  • For people with disabilities it may find hard to move around in some areas in the museum. Wheelchairs are available with advance reservation.
  • Please remember about appropriate outfit: shoulders and knees should be covered. Museum is a Memorial Site.
  • Infant seats available
  • Wheelchairs / strollers are not accessible for all surfaces.
  • Most travelers can participate
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY Royal Cracow

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on sanitization during Auschwitz and Birkenau Guided Tour with Hotel Pick Up from Krakow?
The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by Auschwitz and Birkenau Guided Tour with Hotel Pick Up from Krakow.
What is the maximum group size during Auschwitz and Birkenau Guided Tour with Hotel Pick Up from Krakow?
This activity will have a maximum of 30 travelers.

See all safety measures taken by Auschwitz and Birkenau Guided Tour with Hotel Pick Up from Krakow.

Traveler Tips

  • "Keep in mind there are hardly any buildings there so it will be either very cold and windy or very sunny and hot." See review
  • "Be aware the ground is very uneven so good shoes or boots are a good idea." See review


393 Reviews
Reviews by Viator travelers
Showing 1-10 of 393 reviews
They cancelled trip 14hours before with out issuing refund
, Nov 2020
I got a email at 6pm the night before my trip telling me to cancel my trip no other information. When I went to cancel it said I would not get a refund. I have emailed the company multiple times for my refund and they have completely ignored me. I flew all the way to Poland from the Uk for them to cancel 14hours before the trip with out refund!! I would appreciate the company getting in touch and issuing my refund
Sobering and emotional, but very worthwhile
, Oct 2020
Had ordered the tour including a hotel pick-up and was picked up within 5 minutes of the advertised time. Minivan was new and clean. Driver spoke excellent English and was extremely courteous. Arriving at Auschwitz we had to wait in line for the security check and identification check. This was the same for all visitors, be it groups or individuals, and nothing that the tour organizer coould have changed or done better. Touring the camps was very sobering and emotional, but absolutely worthwhile, and this is highly recommended. After the tours had finished, we were promptly met by our driver. Even though the tour description says that all participants will be dropped off in a single spot in the city center, the drive back to Krakow took us directly past our hotel (Novotel Krakow Centre) and our driver of course dropped us off at the doorstep of the hotel. We would not hesitate to book a similar tour on a future visit to Krakow, as everything worked flawlessly and turned out to be exactly as advertised or better.
HelpfulHelpful1 traveler found this review helpful
So disappointing
, Oct 2020
The driver was sullen, totally unhelpful, did not wear a mask, texted while he drove. Our group of 7 in the van were merged into a group of 30 when we arrived at Auschwitz. It was not clear to me upon booking that the driver would not be our guide. Our guide at Auschwitz/Birkenau was very soft-spoken; on the first part at Auschwitz the microphones helped. On the second part in Birkenau I could not hear him at all, as the group was so large and I stood back because of physical distancing. At one point, I had to ask the guide of another group of 30 not to enter the building my group was in before we cleared out. I do not think this is my job as a tourist to monitor Covid regulations.. I have used Viator before in many places around the world, almost always is not clear to me at all what the value-add was to using Viator for this experience.
A must for all
, Oct 2020
Harrowing yet essential. Tour guide was knowledgeable and passionate. Pick up was on time and helpful. Book with confidence.
, Oct 2020
It was all very moving and we had a very good tour guide. It was a very wet but it was a very moving experience
, Sep 2020
Was an amazing trip with lots of history. The man who looked after us for the day was lovely it’s a shame we didn’t get his name.
, Sep 2020
Absolutely incredible, our tour guide Aggie was brilliant, she was so emotional and very knowledgeable. It’s a long day so take snacks for the coach and September was freezing so definitely need a coat and hat!
brilliant tour guide
, Sep 2020
Our tour guide was amazing. Very knowledgeable and passionate and happy to answer any questions. Was very eye opening and well organised.
icon Response from Host , Sep 2020
Dear Aimee, Thank you very much for sharing your experience with us. We did our best to make your tour as smooth, comfortable and memorable as possible. It is so nice to hear that our service met your expectations and you have appreciated our job. Of course, your tourguide , who is Museum's employee, rose to the challenge and pass her knowledge with as much commitment as possible. You are welcome to come back anytime!
Great tour
, Sep 2020
Excellent tour worth every penny paid. Transfer straight from hotel to both sites guide excellent in both camps.
Well organised hassle free trip
, Sep 2020
Great service delivered by this group, good communication, we were informed of our pick up time the night before and were picked up at our hotel and met by the guide Martin. He spoke good English and was very informative on the bus telling us about the sights and buildings we were driving past. The transport was clean and comfortable. When we arrived Martin showed us our meeting point give us time frames for meeting back etc. It was very easy and hassle free from start to finish. Would highly recommend to those looking at booking trips here.
icon Response from Host , Sep 2020
DearJordan, Thank you for your words! Your review is the best award for the whole Royal Cracow staff. Thank you. We did our best to make your visit there as comfortable and memorable as possible. Thank you for the appreciation! Best regards Jan

Product code: 47537P2

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