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Auschwitz-Birkenau and Salt Mine in One Day from Krakow

star-4.5128 Reviews
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Kraków, Poland
Auschwitz-Birkenau and Salt Mine in One Day from Krakow
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon10 to 12 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Air-conditioned vehicle
All Fees and Taxes
Hotel pick-up
Food and drinks
Lunch

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Suppliers and travelers coordinate start times within the given time periods.
8/1/2020 - 1/14/2023
Monday - Sunday:07:00 AM - 06:00 PM
1/15/2023 - 2/28/2023
Monday - Sunday:07:00 AM - 06:00 PM
3/1/2023 - 6/9/2023
Monday - Sunday:07:00 AM - 06:00 PM
This activity will end right where it started.Pickups are arranged from your hotel between 6:30 am and 10 am. The approximate pickup time can be verified by contacting the local service provider. All pickups are arranged from places with availability to stop, within a 2.5km radius from the Krakow city centre. If your pickup location is in an area beyond this or in an area with limited traffic, then you will be picked you up from the nearest possible pickup place.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • Tickets for children (3-11) includes entrance ticket without the receivers and headphones in Auschwitz. If you want your child to visit with headset please book "Youth tickets"
  • Youth tickets discount is only with valid student ID card, in the day of the tour. Please ensure to take student ID card with you, otherwise you will need to pay an extra fee for an adult ticket
  • Please note that the maximum size of bags and backpacks allowed on the museum grounds is 30 x 20 x 10 centimetres (roughly 12 x 8 x 4 inches). You can always leave your belongings inside the vehicle, or in the luggage store in Auschwitz.
  • Regarding Terms of Use at the Auschwitz & Birkenau Museum, it is mandatory to provide full names of all participants of the tour.
  • This tour starts between 7:00 am - 10:00 am, about the exact time you will be informed by supplier
  • Before start we measure the temperature of every participant
  • Travelers should have a moderate physical fitness level
  • We may refuse to attend on the tour for customers having temperature over 37.5°C (99.5°F)
  • This tour/activity will have a maximum of 30 travelers
  • OPERATED BY AT Cracow
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.
Q:
What is the policy on sanitization during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.
Q:
What is the social distancing policy during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.
Q:
What measures are being taken to ensure staff health & safety during Auschwitz-Birkenau and Salt Mine in One Day from Krakow?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Auschwitz-Birkenau and Salt Mine in One Day from Krakow.

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Reviews

4.5
star-4.5
128 Reviews
1 star
0

Reviews by Viator travelers

Showing 1-10 of 128 reviews
star-4
Long day, but places absolutely worth seeing.
Erja_L
, Apr 2022
Very long day. You really need to order lunchbox. Short breaks to buy some coffee. First we went to salt mine, interesting, nice place to see. Long walk there down under, had a good guide. Driving back to city, some people out of car and new ones in - took a long time, there it was good time to eat lunch while waiting. Also our host could had been more informative about driving distances and how long it takes to get to Auschwitz. He did not say a word. Was a long ride. But Auschwitz is something every adult should go see. Again a very good guide. So if you don't have a week in Krakow this tour is good, but otherwise do these places separately.
star-5
The driver that we had...
Conor_B
, Mar 2022
The driver that we had was great, really knowledgeable and made the trip to each place part of the experience. The Auschwitz tour guide was incredible.
star-3
Good tours
Lois_G
, Mar 2022
It’s a lot of travelling for one day, with very dodgy driving but enjoyed the two tours very much! Salt mines and auschwitz were both fab couple of shops and cafes so you won’t starve.
star-5
Moving experience with a brilliant tour guide
Polly_H
, Feb 2022
The tour of Auschwitz-Birkenau was incredibly moving and powerful, our tour guide brought the stories of individuals to life and the whole experience was respectful, informative and thought provoking. Similarly, the tour of the salt mine was incredibly interesting and the guides are full of knowledge whilst still coming across as passionate and emotive. Cannot recommend this tour enough!
star-5
Great tour company
Richard_M
, Feb 2022
Tour guides were fantastic, everything from pick up to drop off was well organised. The only annoying thing about this tour was the rude South American tourists who refused to wear face masks in the bus, despite coughing and sneezing. Their behaviour on the tour was no better with bag rattling and talking loudly during the concentration camp tour. If you are not interested in the Holocaust History then please be respectful and book a fiesta bus or something, rather then bring shame on your country.
star-5
Excellent Service
Zachary_L
, Jan 2022
We had an Issue and couldn’t make the Auschwitz portion of the tour Viator immediately worked with us and went of their way to help us. We’re very thankful to them for that.
1 traveler found this review helpful
star-4
Wear walking shoes!
Caroline_L
, Jan 2022
A very long day. Left our hotel at 7.50am arrived back 7pm. BE AWARE WHEN BOOKING THESE TRIPS THAT ALTHOUGH IT SAYS HOTEL PICK UP IT MIGHT NOT BE YOUR HOTEL!! We had a 15 min walk to and from the collection point. Our guide at Auschwitz was very informative, spoke good English. Very good at what she does. The guide at the salt mines was very friendly and enthusiastic however although he spoke good English, he had a very strong accent and spoke quickly therefore we struggled to understand him.
icon Response from Host , Jan 2022
Thank you for the review, In the offer, there is information: Total Duration: 10 - 12 hours. We apologise for the inconvenience with hotel pick up, but you did not send us your hotel address and we collect you at one of the meeting points nearest the city centre at 8:10 am. The guides in both places are licensed and staffed by museums.
star-5
A sad tour
Richard_E
, Jan 2022
Driver on time and was there at every part off our trip. Auschwitz-Birkenau guide was informant (Edith I think) Didn't think salt mines as good as expected thought there would be more carvings. And had to go through 3 different souvenir shops throughout the tour. At the end our guide dorothy told us to wait in the building she would meet us there. Unfortunately she was no where to be seen presume her lift beat ours. Luckily another guide let us tag on to her group to get us safely to the start. Overall gd day worth the money
1 traveler found this review helpful
star-2
Disappointed at the plan changes but a very positive and a worth while experience
Graham_M
, Dec 2021
Such a shame!! We planned to visits both sites in 1 day, however our agents changed the plans the day before. So we did Auschwitz-Birkenau 1 day and the Salt mines the following day. We boarded our coach at 11ish to go Auschwitz and pick more people up ready for the 1hr coach trip, arriving at Auschwitz at around 1pm.. the tour was 1hr 40mins for Auschwitz with 1hr allowed for the tour of Birkenau and a 10mins break. Problem is that Birkenau shuts at 3.30pm!!!! Only managed around a 30minutes rushed tour based on this.. Needed better planning from the agent.. Guide was excellent but struggled due to the time restrictions. The Salt mines the following day went really well and again we had an excellent guide.. Would thoroughly recommend both trips as incredible and shocking in different ways. Make sure your guide allows enough time to cover your experiences as it is a long way to go to be rushed around and not see all of the sites
star-5
Think our guide was...
joanne_i
, Dec 2021
Think our guide was called Lucas? He was so engaging through the whole tour and so informative. We all thought he was very knowledgeable and was able to answer any questions any of us had.

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