"There are some narrow corridors so it is difficult to squeeze past without interrupting these groups." See review
"It's an amazing experience - very interesting and equally moving - so do it justice and don't rush around." See review
"I can recommend this tour for everyone and ask for Wictor to drive" See review
Reviews by Viator travelers
, Mar 2020
I am unable to review this trip as a self guided tour . As it was cancelled by the Auschwitz Birkenau themselves . So its based on a guided tour which i must say is a must as our guide was just brilliant in explaining everything regarding both camps . The tour was not rushed and can be very shocking throughout and very sad . It's hard to taken what actually took place in these camps Ensure you have good footwear as the ground can be hard going . I am unable to make any comment regarding the tour operator as i was disappointed in them . If you are going to Krakow you must visit Auschwitz Birkenau .
Can't speak highly enough re this tour. Pick up was on time, and Patrick our driver, and guide was brill. Sorted out the entrance passes, and the visit was a sobering experience. If you want to do a self guided tour I would look no further..
Incredibly harrowing trip but one that everybody should experience to understand what humans are capable of. Our tour was self guided which was good for us as we were able to walk around at our own pace and not stuck in a group. Our driver was very prompt and professional, cannot fault this trip!
The communication from the company that provided the trip was very good, a lot of Kraków is undergoing extensive work to the roads and pavements limiting access to vehicles. We messaged the day before the trip as we had chosen a pick up point but this road was completely inaccessible. We were staying in an apartment nearby and were told we would be picked up outside there instead. We were sent the pick up times around 5pm the day before, there was a change in time and we were again informed of this via email. Our driver Patrick picked us up on time and after picking up other guests on the trip drove us to Auschwitz, this took around an hour, he took us to get our tickets and explained the best routes to take and how long we had in each area before we would be picked back up. The only reason I have scored the trip down is there are a lot of guided tours and student groups which hinders your progress on an unguided tour. There are some narrow corridors so it is difficult to squeeze past without interrupting these groups. I found the unguided tour suited us best as you were free to go at your own pace and see what you wanted, rather than traipsing in a line with a larger group.
Trip was very well organised. Was messaged the day before with a pick up time. Driver came 5 minutes early, informed us we had one more pick up before leaving. Journey was quick and comfortable. Getting tickets was easy and plenty of time to look around.
Thank you for the opinion. Your words are very important to us. However, when it comes to tickets, due to the changes that have occurred in the regulations of the Auschwitz Museum, i.e. personalized tickets, I cannot order tickets from travelers overnight, we need more time because of the very high popularity of the Auschwitz Museum. We advise you to book in advance for this trip.
Had to queue for tickets for over an hour on arrival which meant we got 30 minutes at Birkenau which was nowhere near enough time. Such a pity. Had to queue again at Auschwitz even though we had tickets. Again, I was unable to see eveyrthing I wanted to in the time left.. We spent far more time driving there and back and queuing than in the camps. My advice is to book a full day trip or do it yourself. It's an amazing experience - very interesting and equally moving - so do it justice and don't rush around. I will now have to return sometime in the future to see everything properly, but that's no hardship as Krakow is stunning!
Thank you for the wide opinion. Our travelers words and tips are very important to us. However, after conducting the investigation, we completed the program 100%. The time spent in the queue did not affect the time spent visiting. Time spent in Auschwitz and Birkenau was not reduced. Greetings from Welcome in Cracow team
Great option if you're looking for a transfer tour to Auschwitz. Wiktor went above and beyond and managed the time very well, giving us more than enough time to see both camps (and even some bits that aren't on the main path); he was also very accomodating and was even able to (respectfuly) lighten the mood on what is a very somber tour. Totally recommended.