Auschwitz-Birkenau Museum Full-Day Tour from Krakow

Driver picked us up outside of hotel , took us to the tour. Had a guided tour at both camps , very informative. You really need to go and see this place to try a get a tiny idea of how horrific it really was . All school children should be taken on these tours .

Got picked up from our hotel. The tour itself was very interesting with the tour guide telling us everything we needed to know. After tour got dropped back off at hotel . Would definitely recommend this tour ad company. Will be using them again in near future

I booked this trip on a recommendation and I can see why they came so highly recommended. Fantastic from start to finish. I was picked up from outside my hotel doors at the exact time specified. We were taken in a extremely clean 10 seater to our destination. Once there we joined a slightly larger group and commenced with the tour, our guide was extremely knowledgeable and we were shown around at a leisurely pace (you do have to keep up with those in front and there are other groups behind you) but we never once felt rushed. Once our tours were over we returned to the bus and I was dropped once again at the door to my hotel.. I would not hesitate to use Viator again, fantastic service.

The tour was very well organised and we were well informed via email before hand. Our tour guide Mathew was very good and friendly. The tour was well informative. My only gripe would be to of been given some free time to of walked around and time to reflect. Would definitely recommend.

the trip was very interesting but there was not enough time it was very rushed we felt like we where running

Harrowing but a must see for everyone visiting Krakow. A lot of walking involved. Start your day early, we were picked up from hotel 06.45.. we arrived Auschwitz 07.00am in a small party by time we left..there were 100s..queuing up to get in..all wanting the same photo opportunity..great service from Viator..wouldnt hesitate to book through them again.

I felt that I learned a lot from my visit. Our guide was excellent, she knew her subject and delivered the information with empathy and compassion. This is a hard tour but a must!

Was a very interesting and informative tour, we had an English speaking guide with a large group who set the tone very well. Auschwitz I was very sobering and thought provoking, will never forget what I saw there. Auschwitz II Birkenau was immense, going inside one of the huts was so sad and immersive with the smells still. Would recommend this tour, we had a comfortable ride there in a 8 seater minivan. Only negative was that there were members of our tour that are deaf and had made the company aware of this prior to booking yet they were not catered for, they were not even given a guide book to walk around with yet paid the same as everyone else for the guided tour.

We were informed of the pick up hour a day before (6am) and the bus driver was on time. No food allowed within Auswchitz, only water, so we left our belongings in the bus. We were back in Krakow by 1pm approximately.

This was a tour I had wanted to do for a very long time. I'm annoyed it was marred with this company's management. I arranged my ticket for a full day tour 3 weeks prior. I tried to confirm the day before and had to email and call twice however they confirmed. Day of tour we were picked up and told that we had no tickets for the tour and had to try our luck at the gate. Apparently this happens often as the owner/manager does this when there are small groups. We couldnt get on until 11.00 so waited for a few hours. Thought we would have skme secuirty with booking viator however not true. Our only positive was the driver was awesome although he was very embarrased.