Departure & Return
Please look out for hand held signage at your hotel lobby 15 minutes before pick up time. Pick up time is based on 3.5 hours before your flight.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant Seats available on request. Chargeable at MYR50 per seat per way which you need to pay direct to driver upon arrival. This must be requested on your booking so we can prepare the seat in advance.
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- OPERATED BY SureGoBorneo
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms