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Full Day Tour to Tortuga Island from Jaco

star-46 Reviews
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Jaco, Costa Rica
22

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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Safety measures
icon12 hours 30 minutes  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English

Overview

Have questions?
(888) 651-9785
Saved to wishlist!
Air-conditioned vehicle
Use of Snorkeling equipment
Banana Boat Tour
GST (Goods and Services Tax)
Breakfast
Snacks
Soda/Pop
Alcoholic Beverages
Lunch

Departure Point

Traveler pickup is offered
We pick up at all hotels, condos or Airbnb in the Jacó area, check the pick up time.

Ports

  • Coonatramar R.L, Carmen, Puntarenas Province, Punta Arenas, Costa Rica


Departure Time

6:00 AM
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 180 travelers
  • OPERATED BY Bay Island Cruises / Isla Tortuga

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Full Day Tour to Tortuga Island from Jaco?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Full Day Tour to Tortuga Island from Jaco.
Q:
What is the policy on sanitization during Full Day Tour to Tortuga Island from Jaco?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Full Day Tour to Tortuga Island from Jaco.
Q:
What is the social distancing policy during Full Day Tour to Tortuga Island from Jaco?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Full Day Tour to Tortuga Island from Jaco.
Q:
What measures are being taken to ensure staff health & safety during Full Day Tour to Tortuga Island from Jaco?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Full Day Tour to Tortuga Island from Jaco.
Q:
What is the maximum group size during Full Day Tour to Tortuga Island from Jaco?
A:This activity will have a maximum of 180 travelers.

See all safety measures taken by Full Day Tour to Tortuga Island from Jaco.

Still Have Questions?


Traveler Photos

Reviews

4.0
star-4
6 Reviews
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Reviews by Viator travelers

Showing 1-5 of 6 reviews
star-5
Loved it !
Jennifer_O
, Jun 2021
Amazing experience and the crew nothing but amazing from pickup to drop off!! Highly recommend!! Very friendly people.
icon Response from Host , Jun 2021
Thank you very much for your comments! We are pleased to know that you enjoyed the experience we offer both on the catamaran and on the island. It will always be a pleasure to serve you!
HelpfulHelpful
star-1
What was advertised was not given.
Jasmyn_H
, May 2021
There was a problem when it came to booking... I accidentally booked for the wrong day and was charged an additional $120 to rebook for the next day. We still ended up going, but upon arrival we were greeted with breakfast which ended up being some form of a meat sandwich and watered down juice (which wasn’t in the description on the website). One of the girls in the group wasn’t able to eat what was offered for breakfast and the island didn’t offer food, so she had to wait until lunch time to attempt to eat her first meal. We knew alcohol was included in our package we paid for .. so when approached by the workers and offered drinks with the menu (that had no prices listed), we ordered us drinks. We then were charged for the drinks that we initially thought were included, and then were explain afterwards that the only thing included in the package was Rum punch. The drinks that were served were all watered-down and was not worth it. Once we got to the island, there was a list of excursions included in our package that we got to do, which in one case one was snorkeling... we got to snorkel for a total of 45 minutes including the boat ride to &from the shore, which was a rip off. Banana boat riding was one ride and lasted a total of 10 mins for the entire excursion as well. Overall what was advertised in this package, was not given and was not worth it. The only thing good about the trip was lunch. I would not recommend doing this again or at least with this company.
icon Response from Host , May 2021
Good Morning. In advance we appreciate the feedback provided. The company receives a reservation request for a specific date, that day they arrive at the hotel to pick up the passengers, who tell us that they are not going to travel because they must take the COVID test. When asking us that they are going to travel the next day, it is explained to them that an additional must be covered to cover a transport again; since, the day before, a ground unit had come to pick them up on time. A Microbus had to be rehired for this purpose. As for breakfast, thank you for your comments, on the web we specify that a ham, cheese, fruit juice and coffee sandwich is included. Also, on the platform it is detailed that the alcoholic drink that is included is the Rum Punch, it does not indicate that other types of liquor drinks are included. Regarding the activities (snorkel and banana) we will inform your comments to the company in charge of carrying out these activities. We are pleased to hear that you enjoyed the lunch provided. Always at your service with pleasure!
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star-5
Service Means Everything
Robin_E
, Mar 2021
I’ve taken this tour many times, but with a different tour operator in the past. My honest assessment is that the service here was excellent. I mentioned wanting oysters upon reaching the island and within 15 minutes of arriving, the staff had found and sent the oyster man to me. I didn’t have to go search him out. There was one female working yesterday and I give her top ratings for making sure our drinks were always full and we had everything we wanted or needed. One of ladies was a nervous first time snorkeler and they were very attentive to her apprehensions, making sure she felt secure in the water at all times. I do wish they had taken a bit more time to explain about the islands we were passing (the old jail island) and the island we were on, along with the animals that inhabit it. The breakfast offered was fair and the lunch was typical of the island tours, but once again I want to stress the excellence of the service provided by the employees.
icon Response from Host , Apr 2021
Thank you very much for your comments! We are pleased to know that you enjoyed the experience we offer both on the catamaran and on the island. It will always be a pleasure to serve you!
HelpfulHelpful
star-5
Beautiful but no catamaran
Daphne_M
, Jan 2021
This was a beautiful island with an incredible crew and food. My only complaint is we were told it was a catamaran but it was not.
icon Response from Host , Apr 2021
Thank you very much for your comments! We are pleased to know that you enjoyed the experience we offer both on the catamaran and on the island. It will always be a pleasure to serve you!
HelpfulHelpful
star-5
A+
Zachary_H
, Jan 2021
Great value, had a great time would do it again. Amazing and fun crew! 10/10. I would recommend the all inclusive package its a great deal! Snorkel, banana boat, unlimited rum punch, food, & fun!
icon Response from Host , Feb 2021
Thank you very much for your comments! We are pleased to know that you enjoyed the experience we offer both on the boat and on the island. It will always be a pleasure to serve you
HelpfulHelpful

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