Best City Tour 2 hours

Thank you for the kind words and referrals! Our staff of chauffeurs and tourism Ambassadors strives to provide you with the best of service and we consider it an honor to do so. Thank you for visiting magnificent Houston, Texas!

Thank you for the feedback Pamela! We're happy you were setup with good parking accommodations for the tour, got to see all the great landmarks, attractions and got informative commentary about their history. We are a Houston based limousine company operating in Houston since 2009 so we do not have big open top buses that get our guest rained on, sun burned, cold or smacked with tree branches. "As stated in the description of the tour you booked" we offer exterior drive by views of landmarks and attractions. Allowing a photo shoot at each of the multiple locations we visit would add at least an additional hour to tour which we dont want to charge guest who are not interested in getting out to be charged for. Instead we offer brochures and commentary for the locations so they can be visited after tour if desired. We also offer guest option of being dropped off at locations of interest after the tour as opposed to returning to start point. Currently there are no tour companies in Houston that allow guest to get out for photos at each location but we're glad you enjoyed what we do provide. It was our pleasure serving you and we thank you for visiting Houston!

Thank you for the kind comments and we're glad you enjoyed your experience with us. Thank you for your visiting our city!

Thank you for the kind words. We're glad you enjoyed your experience with Allstar Transportation Limousine & Tours. It was our pleasure serving you and thank you for visiting Houston!

Thank you for your feedback Parm, You did not cancel this trip until 6 hours AFTER the tour was over. We've reviewed this information and determined you requested pickup from a hotel 26 miles /42 kilometers away from Houston and the tour you booked clearly stated that this tour's pickups were only available from hotels located in DOWNTOWN Houston. A total of 7 attempts to reach you by email and phone to notify you of alternative location for pickup were all ignored. When the tour and its other participants arrived at the location calls and messages were again sent to you during the 20 minutes that was spent waiting for you at the inconvenience of several other travelers on the tour and this is why a refund was denied. If you had contacted us or responded we could have cancelled your tour and provided a full refund. However your contact with us was never made until 6 hours after the tour was over. We're sorry you were not able to participate on the tour but it was shown in bold text that pickup was only available from the designated areas. Most visitors do not realize that the city of Houston covers approximately 700 miles or 1700 kilometers and it is therefore impossible to offer pickup from ANY location and the available areas were all listed but you chose something in an area not even considered Houston. However, we still hope you had enjoyable stay here in the city and thank you for visiting.