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Costa Maya Shore Excursion: Chacchoben Day Trip

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Quintana Roo, Mexico

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Free Cancellation
up to 24 hours in advance
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Safety measures
icon3 hours 30 minutes  (Approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more


Disembark your cruise ship at the port of Casa Maya and embark on a shore excursion to the ancient Mayan city of Chacchoben. Discover the mystifying archeological site as you admire colossal pyramids and sacred temples that were only discovered in the late 20th century. Experience the diverse wildlife of the surrounding jungle as your knowledgeable guide offers a captivating commentary of the atmospheric ruins. Round-trip transport from the port in an air-conditioned minivan is included in the tour.
  • Sightseeing shore excursion of Chacchoben from Costa Maya
  • Drive deep into the jungle where the Mayan city once lay buried under foliage
  • Walk around the archeological ruins of Chacchoben
  • See several reconstructed temple pyramids and a stela with Mayan hieroglyphics
  • Spot native plants and animals like howler monkeys and armadillos
  • Covered by Viator's worry-free policy: guaranteed on-time return to your ship
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Local English- and Spanish-speaking guide
Bottled water and soda
Port pickup and drop-off
Worry-free Shore Excursion guarantee
All Fees and Taxes

Departure Point

Avenida Paseo del Puerto 1180, Quintana Roo, Mexico

Departure Time

Tour coincides with your cruise ship's arrival

Return Details

Returns to original departure point
Meet your driver at the port of Costa Maya and begin your archeological odyssey to the ruins of Chacchoben. Travel comfortably in an air-conditioned minivan, sipping complimentary bottled water for the journey until you reach your intriguing destination in the heart of the verdant jungle. Greet your professional archeologist guide and circumvent the site as the significance of the city’s excavated temples, pointed pyramids, and ancient walls are explained. 

Gain insight into the mysteries of the Mayans as your guide unravels the history of a civilization that dates back to the pre-Classic period of 200BC; hear about how the ruins were discovered by local farmers in 1970 and learn about the complex archeological techniques employed to excavate the structures. Note the red pigment used to decorate the temples and decipher the enigmatic hieroglyphics at the base of the principal pyramid. 

Immerse yourself in the atmospheric splendor of the jungle as you awaken your senses to the sights and sounds of nature. Identify fascinating flora and fauna as your guide shares insightful knowledge, listening and looking out for howler monkeys, toucans, armadillos, spider monkeys, and gray foxes. Gasp as you learn of the nearby presence of jaguars, pumas, and tapirs. 

Peruse the gift shop for special souvenirs before returning to the port in your comfortable and air-conditioned transportation. 

Worry-free Shore Excursion:

We will ensure your timely return to the Costa Maya cruise port for this activity. In the rare event your ship has departed, we will arrange for transportation to the next port-of-call. If your ship is delayed and you are unable to attend this activity, your money will be refunded. See our terms and conditions for full details.
Stop At:  
Zona Arqueologica De Chaachoben
Ancient maya city surrounded by unspoiled jungle
Duration: 1 hour 30 minutes
Admission Ticket Included
  • Confirmation will be received at time of booking
  • At time of booking, Cruise ship passengers must provide the following information at time of booking: ship name, docking time, disembarkation time and re-boarding time
  • Not wheelchair accessible
  • Stroller accessible
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 50 travelers
  • OPERATED BY Costa Maya Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Costa Maya Shore Excursion: Chacchoben Day Trip?
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
What is the policy on sanitization during Costa Maya Shore Excursion: Chacchoben Day Trip?
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
What is the social distancing policy during Costa Maya Shore Excursion: Chacchoben Day Trip?
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
What measures are being taken to ensure staff health & safety during Costa Maya Shore Excursion: Chacchoben Day Trip?
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
What is the maximum group size during Costa Maya Shore Excursion: Chacchoben Day Trip?
This activity will have a maximum of 50 travelers.

See all safety measures taken by Costa Maya Shore Excursion: Chacchoben Day Trip.
Where is the meeting point?
After disembarking find the exit of the shopping complex and parking lot of the Cruise Terminal. We are located half block outside of the first security gate of the Cruise Terminal. On the left side walk, passed the yellow taxis. Please look for MAYAN TRIPS signs and we will have a slate with your name.
Jul 2019
What is the meeting time?
Our tours to Chacchoben depart approximately one hour after your ship docks. Please be at check in office 10 minutes prior to departure.
Jul 2019

Traveler Photos

Traveler Tips

  • "I recommend going early in the morning, as we did, to beat the crowds." See review
  • "IF you use a cane, walker or wheel chair, this is probably not a good excursion for you." See review
  • "It's important to note that the port shopping area is huge and you just need to keep walking until you get out of the port area and the tour company is on the left right before the gated area." See review


461 Reviews

Reviews by Viator travelers

Showing 1-10 of 461 reviews
Tremendous Experience
, Mar 2020
Our guide, Cruz, was wonderful. He asked us what we wanted to know as to cater his presentation to us and our wants. He was very informative and easy-going. It was a small tour so it was more personalized versus a big tour group which you get a stock tour. Not only do I recommend them for others, I would go back again and ask for different information.
Best excursion in Costa Maya!!
, Mar 2020
This was such a great tour!! The bonus, was we were the only group on the tour so we basically got a private tour with our guides! They were very knowledgeable about the area and were able to give us some great information about the area and the ruins. They spoke to us about everything they knew and really gave us some great information. The ruins were very nice and lots of shade. The trees were gorgeous and the ruins were just remarkable. You didn't even have to walk to far to get up to see the other 2. You had the option of 32 steps or 12, so I went with the 12 while my teens went with the 32. Either way you got to the top and were able to see the other 2 ruins and it was just breathtaking. Stopping for pineapple was the tip of the iceberg!! Just so good!! I would definitely recommend this trip for everyone!!
Perfect Excursion outside of a beach day!
, Mar 2020
Absolutely loved this excursion! This was our last port day on our cruise and we wanted to do something a little different than a traditional beach day so we chose to visit the Chacchoben Mayan Ruins which was an amazing place to visot! Our tour guide Cruze was very knowledgeable, hands on and did his best to personalize the experience to each person/family. I would highly recommend this excursion if you’re visiting Costa Maya!
Very Informative
, Mar 2020
Our tour guide was amazing. He was very informative and had extensive knowledge of the Mayan Ruins we visited. They provided colds drinks for us and even stopped for fresh pineapple for each of three groups in the tour.
Great Half Day Tour
, Mar 2020
Did not get off to a good start as the confirmation email said the excursion was to depart at 9:00 local time which was in fact 8:00 Ship time. Our ship did not disembark until 8:30, 9:30 local time, so we rushed to the office hoping we did not miss the excursion. We got there, checked in with no issues with no one saying a word about us being late. We figured it was just a mix up between the local and ship time and all was good. We were offered a bottle of water and asked to sit outside and wait. After about 10 mins our tour guide Cruz came up to us and asked us if we knew that we were really early and that the excursion is not due to depart until 11? We were shocked and showed him our confirmation letter and he did not know what to say. He apologized profusely and said that if every else on the tour showed up early we would could leave early. Long story short, everyone else showed up within half an hour so thank goodness we left by 9:45 ship time. The guide himself, Cruz, was very good. Extremely knowledgeable and passionate about the region, the ruins and the Mayan civilization. He provided a very customized tour and catered to our groups interests. The ruins themselves were fascinating. Not an extensive and varied amount by any means but we knew that going in and choose the site as we did not want a long trip to get to some of the other ruins in the area. Over all I would highly recommend this excursion if you are looking for a half day adventure. Only disappointment was not seeing any monkeys.
Happy Customer
, Mar 2020
Our tour guide Geronimo was AWESOME! He was very knowledgeable of the Mayan Ruins. And seeing the Spider Monkeys in the jungle was a great experience. Highly recommend this day trip.
Very Impressive Mayan Ruins
, Mar 2020
Geronimo, our guide and Rocky, our driver gathered us up at the tour office which was a short walk outside the cruise port in Costa Maya. We then rode the short bus for a long ride to the Mayan ruins. The ruins were very impressive and Geronimo was very knowledgeable. Those considering this tour should know that there is considerable walking over uneven ground and climbing large irregular steps. Anyone with mobility issues should avoid this tour. Although Geronimo was a very knowledgeable guide and did a good job, he is a young, fast walker and we had trouble keeping up.
Great educational trip. Lots of photo op
, Mar 2020
Guide was very thorough and explain the ruins and their origins. Even stopped by at a local fruit stand to enjoy the local produce.
Highly Recommended
, Mar 2020
Coral was a fantastic tour guide! Effortlessly knowledgeable and really friendly, too. Company was organized and professional, and we encountered no problems with our relatively short window at port. Can’t imagine a better way to see these ruins. Book them!
Cost Maya excursion to Chacchoben
, Mar 2020
I had booked in advance for my wife and me. We were joined by 2 other couples who had booked separately. We had an hour drive each way and about 2 hours at Chacchoben. The minibus and the drive was comfortable. Our guide was really knowledgeable about the Mayan culture and the archaeology. She explained it all en route in perfect English and answered all questions. We saw three pyramids at Chacchoben and we found it all very interesting. We had a short stop in a local village where we could buy fresh pineapple and mango from the stalls. Better value than with the ship excursion and a much smaller group!

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