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Totumo volcano + Galerazamba

star-3.5
|
Cartagena, Colombia

Select Date and Travelers

Number of travelers
0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults
Free Cancellation
up to 24 hours in advance
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icon5 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Air-conditioned vehicle
Entrance to the volcano of totumo
Pink Sea Entrance
Bilingual Assistant (English)
massage, photo and mud removal
Lunch

Departure Point

Traveler pickup is offered
We pick up at any hotel in the areas of:
castillogrande 08: 00- 08:30
laguito 08: 00- 08:30
bigmouth 08: 00-08: 15
Gethsemane 8: 15- 08:45
Center 08: 30- 09:00
 San Diego 08:30 - 09:00
Stonecutter 09: 00-09: 15
, Marbella 09: 00-09: 15
 Crespo, 09: 00- 09:15
North Zone 09: 00- 09:15

Departure Time

8:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Infants must sit on laps
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 100 travelers
  • OPERATED BY Ecoturismo Los pinos

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Totumo volcano + Galerazamba?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Totumo volcano + Galerazamba.
Q:
What is the policy on sanitization during Totumo volcano + Galerazamba?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Transportation vehicles regularly sanitized
See all safety measures taken by Totumo volcano + Galerazamba.
Q:
What is the social distancing policy during Totumo volcano + Galerazamba?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Totumo volcano + Galerazamba.
Q:
What measures are being taken to ensure staff health & safety during Totumo volcano + Galerazamba?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Totumo volcano + Galerazamba.
Q:
What is the maximum group size during Totumo volcano + Galerazamba?
A:
This activity will have a maximum of 100 travelers.

See all safety measures taken by Totumo volcano + Galerazamba.

Traveler Tips


  • "don’t put your shoes in anyone’s bag offering because they will expect a tip after, either wear your shoes up and the guy who takes the pictures will bring them down or leave them with your things -Bring a towel!" See review
  • "COP5,000.00 as per tour operator each additional services provided so bring extra cash and enjoy!" See review
  • "This is not for an individual who is disabled or unsteady gate." See review

Reviews

3.5
star-3.5
45 Reviews
Reviews by Viator travelers
Showing 1-10 of 45 reviews
star-5
Pink sea is the highlight
Erika_S
, Mar 2020
Overall it was a good experience. I'm not going to detail the mud volcano there's a lot of mixed reviews about it. We were picked up at the given time in the morning. The drive was about an hour long. First stop is the mud volcano. They had changing rooms, showers and a very rustic toilet. We spent about 2 hours there, next stop was the pink sea. It is out of this world beautiful. The water is extremely salty it will burn your hands if you have cuts on it. Recommend to bring water with you to wash it off or you can opt out for one of the locals to provide this for you for tips. We spent about 10-15 minutes enough to take some pictures. On the way back we stopped for lunch which was very delicious and plentiful at a beachfront location. We spent about an hour there. By 3 PM we were back at our hotel. We had a good time it was well organized would recommend it.
star-4
Mud volcano
Paula_E
, Mar 2020
Safe trip but a little unorganized and late pick up. English speaking needs to be clearer. Unclear directions were given.
star-5
Excellent Experience
Mollie
, Feb 2020
Excellent trip! The pink sea was amazing and the mud volcano was an interesting experience. Be sure to bring a towel and some small bills with you.
star-2
Waiting for people late and lunch
CATIACRISTINADE_B
, Feb 2020
We don't like to stop to lunhc, the food wasn't good, and very expensive. This tour can be done without lunch, this way will be done more fast.... We had a terribel experience about the LOS PINOS TURISMO, because we had to waiting almost 40 minutes for 2 people later, ......no consideration for other people in this tour.
icon Response from Host , Feb 2020
Hello good night, we apologize for the wait since sometimes tourists are not as punctual as others. and for lunch I had to read the content of the product in which it specifies everything included in the tour. We have the option also without lunch. but you bought with pity lunch :( similarly you are still working hard to achieve an excellent product. thanks
star-4
Cartagena Fun
Yvette_B
, Feb 2020
The pink sea was a vibrant pink on the day we toured. The Totumo Volcano was interesting but they nickel and dime you there they charge you to take your picture with your phone, then they asked my friend for money for taking our shoes from us. Fortunately for them I’m we’ll traveled and I don’t have a problem with saying NO. Ultimately nice experience, the young lady who was our guide was ok.
star-4
A unique day out
Laura_P
, Feb 2020
This was a fun day out! I was picked up on time (though it was later than the voucher said- I only knew they would be coming later because I confirmed the day before by WhatsApp). We picked up some more people and away we went. About an hour later we arrived at the volcano. The company had their own secure location for us to leave our stuff that included changing rooms, toilets and showers. I was one of the first ones of our group to go up the stairs so once I was down, I did have to wait a while until everyone was down. That’s one of the downfalls of a group tour (and seemingly one of the biggest complaints of other reviewers on this site. If you don’t want to wait, go private!) there was water and beer available for purchase while i waited. Then we got on a different bus to go to the pink sea. We were given 15 minutes to take photos, which was enough. There’s literally nothing else to do there but take photos. We then got dropped off At the lunch spot. I had the friend chicken. It was a filling meal. We were right on the water so the atmosphere was nice. The restaurant had seen better days but was sufficient for lunch. We the drove back and winded our way through the old city to drop people off. Overall, it was a worthwhile day. My only suggestion is to have more communication about the different parts of the trip- how long it will take to get from place to place, where we were going next, etc. definitely worth the price I paid.
star-4
Solo trip 2020
Jcm
, Feb 2020
I saw this trip a few times for different prices, after reading reviews I settled for this food because why pay more for the same exact excursion. The transfer was supposed to come at 8, at 8:15 I was nervous that I may have missed it, but when I called they told me they would come at 8:30. So if you’re unsure just call. Tips for the volcano: -you need money to tip the man taking your pictures, the men who give massages in the mus, and the women you clean you after in the river. - don’t put your shoes in anyone’s bag offering because they will expect a tip after, either wear your shoes up and the guy who takes the pictures will bring them down or leave them with your things -Bring a towel! And a change is clothes - the pink sea is just a quick 20 minute photo op stop, it was super pink when I went, be sure to look up if of will be pink when you visit because it is not always pink. - bring water - lunch was a standard fish rice tostones or you could get chicken and they also had a vegetarian option. It was dry lol but passable at that moment because you will be hungry. -the lockers are really just shelves, bring a bag with a zipper -when you go in the mud make sure you know who is taking your picture, they have lots of phone they are handling and the last thing you want to do is loss your phone or forget who has it Overall great tour for the price!
star-4
It was better than expected!
jEv
, Feb 2020
It was better than expected! I would recommend to have this tour especially for first timers in Cartagena de Indias, Colombia. Awesome experience as long as your looking for adventure and something new. Just make sure Pink sea is on its season for its color. Do the research and you be all set! Lunch beside the beach was a bonus. Also, few tips on the mud bath -- you be paying extra for massage service which is optional and seaside bath to remove all mud from volcano. COP5,000.00 as per tour operator each additional services provided so bring extra cash and enjoy!
star-2
Unorganized
aprilroseandrews
, Feb 2020
They advertised an English speaking tour but no one leading my tour group spoke English. The tour overall was very unorganized - they never communicated where we needed to go or where we should meet after the activity. If you are doing both the volcano and pink beach, don’t expect to eat lunch until 2pm - but that will not be communicated to you. Aside from the disorganization, everything else was exactly as you would expect and it was wonderful
icon Response from Host , Feb 2020
Hi, thanks for your comments, we work hard to improve!
star-4
Good value for money
evaveber94
, Feb 2020
Good value for money but very unorganized staff. The volcano and the lake are worth visiting. However, knowing what to do and which bus to take would be much appreciated.
icon Response from Host , Feb 2020
Thanks for your comment, we will work hard to improve!

Product code: 204292P1

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