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Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off

star-4.5304 Reviews
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Badge of Excellence
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Cancun, Mexico
Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off
Likely to Sell OutLikely to Sell Out

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon6 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Satisfy an appetite for adventure on a full-day tour of the exhilarating Xplor Adventure Park from Cancun. Splash into the cool water of subterranean rivers; paddle through atmospheric caves filled with stalactites; glide over the jungle canopy on a high-velocity zip line; and drive an amphibious vehicle on exciting off-road trails. Feast upon an all-you-can-eat buffet of flavorsome and fulfilling dishes while sipping refreshing beverages from an open bar. On this all-inclusive tour, hotel transport, entrance fees and lunch are all completely covered.
  • Full-day admission ticket to Xplor Adventure Park
  • Fly over the jungle canopy on multiple ziplines, and take a thrilling drop into caverns or a natural sinkhole
  • Marvel at ancient rock formations while rafting or swimming through underground rivers
  • Steer an amphibious vehicle through the jungle, on bridges and into caves
  • Enjoy a hearty buffet lunch featuring healthy fare
  • Pickup and drop-off from most Cancun hotels included

Why Travelers Choose This Tour

This is a hassle-free way to get to and enjoy this outdoor adventure park 50 miles (80 km) from Cancun.
Saved to wishlist!
All-you-can-eat buffet lunch
Beverages
Use of lockers
Hotel pickup and drop-off
Hamlet, harness, kayak and paddles. Depending of the activity and risk
Dressing rooms, restrooms
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Gratuities
Photos are available for purchase.
Souvenirs (Available to purchase)

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7:00 AM
-During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. - To know the exact time and meeting point you must send a message thry the option on your reservation or must call us at least 24 hours prior to the visit date purchased. -We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. -The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud.   -Present your photo ID upon boarding the bus. -If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. 
Depart from your Cancun hotel and relax during the 45-minute journey to Xplor Adventure Park in an air-conditioned minivan. Feel your pulse race as you head straight for the exhilarating zip line courses suspended over the rainforest canopy; soar over stunning scenery at a height of 150 feet (30 meters) at high velocity. Gasp as the zip line descends into the subterranean depths of an underground cave, speeding through crevices and grottoes. Make a splash on the second zip line, which concludes by dropping you into a sparkling cenote. 

Next, drive into the lush vegetation of the jungle on a state-of-the-art amphibious vehicle. Traverse off-road trails, rocky riverbeds and suspended bridges on a 3-mile (5-km) circuit as you explore the fascinating flora and fauna of the jungle.  

Then, descend to the depths of the earth to explore secretive subterranean chambers on a raft; using your hands as paddles, enjoy a gentle journey past sharp stalactites and stalagmites through caverns before jumping into the water for a swim. 

Freshen up in the park’s fabulous facilities then feast upon a buffet lunch of local and international specialties; enjoy fresh and healthy food inspired by local ingredients and customs. Relax in a tree-harbored hammock after lunch then return to your air-conditioned minivan to enjoy the journey back to your hotel in Cancun.
Itinerary
Stop At:  
Xplor Park by Xcaret
Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included. Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers. Also with roundtrip transportation to your hotel
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xplor
Two circuits of seven zip lines Amphibious Vehicles, River Swim, Hammock Splash. Spelunking hike.
Duration: 4 hours 
Admission Ticket Included
Stop At:  
Xplor
Food & Beverages: Buffet with vegetarian options available Unlimited non-alcoholic beverages
Duration: 1 minute
Admission Ticket Included
Stop At:  
Xplor
Rest Areas: Hammocks, Free Wifi, Lockers
Duration: 30 minutes
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
  • Infants 0 to 4 years are Free of charge. Important: Children must be accompanied by an adult all the time.
  • For children under 5 activities are restricted. Infants (0-4 years old) must remain with an adult at the cafeteria, restaurant or rest areas.
  • The minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
  • Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent.
  • The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
  • The Voucher schedule is informative.
  • If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
  • Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.
  • All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
  • We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
  • Travelers should have a moderate physical fitness level
  • We accept changes of visit dates from one day to another with the restriction of one day before.
  • Tours and days of operation are subject to availability and changes.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Grupo Xcaret
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.
Q:
What is the policy on sanitization during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.
Q:
What is the social distancing policy during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.

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Reviews

4.5
star-4.5
304 Reviews

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 304 reviews
star-5
Pick up and drop off went...
Jackelin_P
, Aug 2022
Pick up and drop off went smoothly. The park was awesome! We had a great time. I'd recommend this experience to anyone visiting Cancun.
star-5
Awesome park
Jos_C
, Aug 2022
We had a wonderful time! Pick up and drop off was smooth. The most adventurous of the group really enjoyed the zip line. The food was really good and there were many options to choose from!
1 traveler found this review helpful
star-5
Must go if in Cancun!!
Josie_C
, Aug 2022
This place was fun and great for kids 5 and over! It was so much fun! All my kids loved it! I love that there were so much trees that made it not hot.
1 traveler found this review helpful
star-5
Must do.
Brandon_L
, Jul 2022
Worth every bit of the price. Definitely have to experience this park when coming to Mexico. buffet lunch included, about a 8 hour day.
1 traveler found this review helpful
star-5
Xplor
Wendy_M
, Jul 2022
We had a wonderful time at Xplor park. Staff and transportation were great. Park was clean and food was amazing.
1 traveler found this review helpful
star-5
5 out of 5 stars!!!
Elvira_S
, Jul 2022
5 out of 5 stars!!! Food amazing Rides amazing Transfers were perfect Service outstanding More fun than Disneyland!!!
star-5
SOOOoooo A-M-A-ZING!
Keith_K
, Jul 2022
Xplor was awesome! 6 year old 7 year old and 2 adults - we had a great time! I was blown away by how long and high the zip line was - very impressive! Also the staff was very professional and did a great job with safety - every single time they all did the exact same hookup process before unlatching the rope for you to get hooked up to the zip line.
star-5
Must do!
Leanna_F
, Jul 2022
This experience is a 10/10. The park runs so smoothly, we had no complaints. The food was excellent! It’s a huge buffet with so many options. One nice surprise was that they have drink stops throughout the part and it’s included! So no need to carry money around. Staff was extremely helpful. All of the attractions were a lot of fun. I wish we had more time here because we would love to try out another Xcaret park. Would definitely recommend to anyone visiting Cancun, Playa del Carmen area!
star-4
Overall good experience
Stacey_D
, Jul 2022
They picked us up at our hotel and it all went well. The park itself has a lot of people and long lines. We didn’t get to do everything because of the lines of people and we were there till 5. Definitely is fun for the “adventurous” one. The lunch was buffet style and actually pretty good with a lot of choices.
star-1
What they don’t tell you…
Theresa_C
, Jul 2022
Bring water shoes, a towel and change of clothes. U will also need biodegradable sunscreen or they make you check it at the gate and give you their own. Bring water unless you want to pay for bottles bc they only give you juice or soft drinks. The food is gross. This is a theme park, the experiences are for novices. They are fun, but definitely not for the extreme sportsman. TONS of people, TONS… and long lines. You are stuck there all day unless you want to pay for a taxi home. You get dropped off in the am around 10am and need to be back to your buss by 440pm. There is no alcohol on site. You feel like a hamster by the end of the day bc you go Through tunnels all day to get to each attraction. I didn’t care for this excursion or experience. The only fun thing IMO was track 1c of the amphibious vehicle. Think twice about this one before you go.
star-5
Mexico
Tanashia_C
, Jul 2022
Adventure was awesome! Ppl were professional. We were well taken care of price was very reasonable. Will book again.
star-5
Viator is the best company.
Margaret_N
, Jul 2022
The bus was On time, the guidelines were clear and very reliable. Even they made us book another activity with Jungle Tour.
star-4
Intense but a great time
Tamika_S
, Jul 2022
This excursion is very active intense. If you're not into walking long distances, climbing flights of stairs to get on zip lines, and/or walking on rocks while in water then this is not for you. Transportation was provided. The bus is air conditioned with a bathroom. It goes from hotel to hotel to pick folks up. Upon arrival to the park, you turn in your waiver, get a helmet, and a locker key. The red lane zip line is so much fun. You go from one zip line to the other, however, it involves climbing flights of stairs and walking up hills to get to the next zip line. Try to get on zip lines as soon as you can because lines can get long. Buffet food was well seasoned and good. I noticed that buffet lines got long after 12pm. You can go back to eat as many times as you like. The underground expedition is beautiful, yet, a true ankle breaker. You walk in the water over a bunch of rocks majority of the time. There are plenty of locations to take pictures. Be sure to tap the eye at every xelfie location. Do not purchase the picture packet as soon as you walk in. Wait until you've completed all of the activities, so that you can view the pics prior to purchase. I paid $80 for over 100 digital pics
star-5
Fun and worth while!
Ashlee_E
, Jul 2022
We really enjoyed everything! We wish the water slides were open during our time but we still had a great time. We only wish we would have had time to stay longer. Might be nice to have the option to request a longer stay and had better instruction at the park.
star-5
The transportation was...
CLARK_R
, Jul 2022
The transportation was great. Once you leave resorts, people are not as nice. Xplor was ok but could be more authentic. The atv ride is not worth it but the zip line is.
star-4
Great experience!
Miki_P
, Jul 2022
We thoroughly enjoyed xplore park. Every activities were included and buffet was pretty good too. But too much walking in between activities and you get tired not from the activities itself, but walking. But overall, it gets my thumb up.
1 traveler found this review helpful
star-4
Awesome Birthday Vacation
Linwood_B
, Jul 2022
This was a birthday vacation for my husband. Xplor was an awesome experience. The staff were very friendly and helpful. All of the activities were a lot of fun!
star-3
Great park, a must do - tour description misleading
Georgina_S
, Jul 2022
The park is amazing and I would highly recommend it. However I’m rating this trip with 3 stars as the communication was not good and We feel like it was advertised incorrectly. The tour is advertised as priority access. There is no priority access at all, apparently it means you arrive as a group. We contacted viator the day before to confirm pick-up time and we were told 7am. We were not collected until 8.25am. We received an email at 7.30am after contacting the agent/tour company to notify us of the pick time. We were told we would be on a minivan. It was a huge coach, which went to several hotels, which meant we were sat on the coach for approx 50min collecting other guests. We didn’t reach the park until 10.30am. It opened at 9am. We booked this tour as we thought we would get to park early with priority admission to beat the queues. We also thought we would be in a small minivan and therefore wouldn’t be sat on a coach full of people, making multiple drops. I would recommend that Viator update the tour details. Ensure they provide correct pickup times or make sure that all guests are notified of pick up times the day before. Also I don’t think the word priority should be used - it’s misleading That’s said it’s an amazing park. A definite must do. The guides were good. We just feel the tour description was misleading and pick up times are not communicated well.
1 traveler found this review helpful
star-5
My advice on this park is...
kevin_g
, Jul 2022
My advice on this park is to do the zip lines first… 6-9 of them and they are extremely fun! All around great excursion
1 traveler found this review helpful
star-5
VIP line was great fun,...
Simon_O
, Jul 2022
VIP line was great fun, 4 wheeling in jungle not fast Food pretty good A lot of walking and almost everything has a good bit of water
1 traveler found this review helpful

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