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Tulum and Cenotes Tour

star-4.5497 Reviews
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Badge of Excellence
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Cancún, Mexico
Tulum and Cenotes Tour
Special Offer

From $24.65

$29.00  Save $4.35

Price varies by group size

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants15 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon5 to 6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Visit two of the biggest draws in the Yucatan on this tour to the Tulum Archaeological Site and Cenote Chen ha from Cancun. Not only do you get a guided tour of the massive archaeological site—a lot to cover on your own—but you get to make the most of your time in the area by visiting the beautiful cenote. You can swim there, too, if you pay a fee upon arrival.
  • Tulum Archaeological Site and Cenote Chen ha tour from Cancun
  • Day trip combines two popular destinations into one outing
  • Ideal for visitors who are short on time
  • All transportation included for hassle-free logistics
Saved to wishlist!
Multilingual guide tour at Tulum Archeological site.
Visit two cenotes, open and underground.
Round trip transportation with air-conditioned.
$15 conservation fee to access in Cenote
Personal expenses
Gratuities

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8:00 AM

Please arrive 40 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.

This activity will end right where it started.OTHER HOTELS or will give you a MEETING POINT
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Sat Mexico Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum and Cenotes Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum and Cenotes Tour.
Q:
What is the policy on sanitization during Tulum and Cenotes Tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum and Cenotes Tour.
Q:
What is the social distancing policy during Tulum and Cenotes Tour?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Tulum and Cenotes Tour.
Q:
What measures are being taken to ensure staff health & safety during Tulum and Cenotes Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Tulum and Cenotes Tour.

Traveler Photos

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Reviews

4.5
star-4.5
497 Reviews

Reviews by Viator travelers

Showing 1-10 of 497 reviews
star-5
Tour guides were great ....
Sharon_W
, Nov 2021
Tour guides were great . Great experience love the different scenes and enjoyed the pool . Meet great people also
star-4
Cenote swiming
Marcela_R
, Nov 2021
Swimng in the Cenote was he best aprt of the trip for me and the shaman ritual was an amazing experencie,
icon Response from Host , Nov 2021
Hello, Marcela_R. Thanks for sharing your feedback, this is incredibly helpful! we are glad that you have enjoyed specially the cenote, all feedback is important to us and we're glad you feel we're on the right track! Best wishes.
star-5
Edwin rules! Take this tour!
Christine_C
, Nov 2021
Edwin was a great guide. So knowledgeable and had a great balance of keeping us informed but also giving space and free time. Tulum was phenomenal and Edwin hooked us up with a good connection for food. The ceynotes were wonderful. I went with a 10 & 12 yo and they really enjoyed it as did my husband and I. This trip was paced well and I highly recommend it. The driver was also great. Bus was a big comfortable travel bus. Thanks Edwin!!
icon Response from Host , Nov 2021
Hello, Christine_C. First of all let me thank you for visiting Mexico, we are happy to serve people from all around the world, we are glad you enjoyed this tour, thanks for leaving a review and taking the time out to share your experience with us, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you we look forward to serving you again soon!
star-5
Book here!
Alexis_B
, Nov 2021
Ceaser was wonderful. It was a beautiful safe experience, we loved the in depth cultural background. He was very passionate about his culture. The cenotes only had people on the tour and were uncrowded and peaceful.
icon Response from Host , Nov 2021
Hello, Alexis_B. We are thrilled to have you as part of the SAT MEXICO family! Thank you for sharing your kind words with us. it means the world to our entire team and us! We look forward to serving you again soon!
star-5
Family trip !!
ADRIELLE_E
, Nov 2021
Friendly staff! Very accommodating and professional!!went with my mom and 3 yr old and got a great experience!! Tulum ruins n ce note!!
icon Response from Host , Nov 2021
Hi, ADRIELLE_E. The team here at SAT Mexico is thrilled to hear such good feedback, thank you! we really appreciate you taking the time out to share your experience with us. We're looking forward to your next visit. Best wishes.
star-5
Top tour company - amazing value
Jeff_R
, Nov 2021
Amazing trip to Tulum and cenotes. Drivers were professional and logistics of transfer from van to big bus was great. Lunch isn’t included, and I’m glad we brought our own lunch in a bag from all inclusive buffet - it gave us more time to explore Tulum ruins, then eat on the bus to cenotes. Highly recommend this tour - no BS asking for souvenir shopping etc just calm tour with ample time to explore. Busses were virtually brand new and super clean. 5star
icon Response from Host , Nov 2021
Thank you so much for your kind words, Jeff_R. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
1 traveler found this review helpful
star-5
Excellent
5syq5n2thb
, Nov 2021
Excellent time had by our group of 6. Miguel gave a wonderful tour. Bus ride was comfortable. Picked up at 815 dropped off around 1600 from Iberostar.
icon Response from Host , Nov 2021
Hello, 5syq5n2thb. Thank you for your review! We are happy that you enjoyed this tour, we're grateful for customers like you. Best wishes!
star-1
Beware of this tour operator!
Trudy_I
, Oct 2021
I have used Viator for several years without any problem. Tulum and Cenotes tour was a fiasco I needed to cancel (yes, it was before the 24 hour period)but could not get anyone to answer the phone. I left messages on all numbers on the voucher print out. I also emailed. They answered the following day. He persuaded me to reschedule for the following day. They had my email address and phone number. They showed up for pick up 40 minutes early and left us. I called to request a refund and all he would do is say we can reschedule. No way! I ended up renting car, driving to Tulum, and also stopped at Cenote Yax-kin, went for a swim, it was lovely. I am still trying to get a refund, when I call they hang up on me! I emailed several times. I spoke to Viator at length they called the tour operator and again, they hung up on them. I will be disputing this charge with my Visa. I am unsure if I will use Viator in the future.
icon Response from Host , Oct 2021
Dear, Trudy_I. First of all, we are sorry you feel this way, and we apologize for the bad experience you had; we would like the opportunity to talk and investigate your feedback further, we typically follow exceptional customer service and we regret that your experience with us was not up to par, please drop us a message directly, we’d love to resolve this as quickly as possible and find a solution that works for you. We check if the bad communication was directly with our call center, could you send the data of your reservation to investigate more to the email support@satmexico.com ? Best regards!
3 travelers found this review helpful
star-5
We love Edwin
Sara_P
, Oct 2021
Edwin is awesome!!! He was so attentive and looked after us. He was also very informative at Tulum. Amazing trip.
icon Response from Host , Oct 2021
Hello, Sara_P. Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We hope to see you again soon!
star-5
Beautiful beyond words
Desiree_M
, Oct 2021
Visiting Tulum was such a cultural experience. Roaming around the archaeological site and learning about the history was beautiful. The cenotes were a site i will never forget. Luis our travel guide was awesome and informative.
icon Response from Host , Oct 2021
Hello, Desiree_M. We are happy that you enjoyed this tour! The team here at SAT really appreciate you taking the time to share your experience with us. We will let Luis know your thoughts and see you on your next holidays in Mexico!! Best wishes

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