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Isla Mujeres Unlimited Catamaran

star-32 Reviews
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Cancun, Mexico
Isla Mujeres Unlimited Catamaran
10

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon8 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

Saved to wishlist!
Use of Snorkelling equipment
Free time for shopping or walk in the center of island mujeres
National open bar and Tequila Party
Round transportation from Cancun
Snorkel in the reef punta sam "El meco" and Snorkeling in Playa norte
Light breakfast and Lunch buffet at our beach club
Dock tax 15 usd per person

Departure Point

Traveler pickup is offered
Meeting points for travelers that are in downtown hotels and airbnb's or any location that we can't reach:

Cancun Meeting Point: in front of the lobby at Oasis Smart in Tulum Avenue

Playa Del Carmen: Cocobongo at Playa Del Carmen

The pick up time is set acording to your location, pick up start at 7:00 am and depending on the location the pick up time will be set, the travelers that doesn't provide pick up location will need to get in contact with us as soon as posible, otherwise we will be not be able to provide the service

If the Customer wants to arrive at the marina by it's own, they need to take in mind that the parking near the marina is limited. They would have to arrive early in order to find a near parking spot.

  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • Bring your sunglasses and sunscreen.
  • Bring your swimsuit, towels and extra clothes for a change.
  • Use comfortable clothes and shoes.
  • This tour/activity will have a maximum of 60 travelers
  • OPERATED BY Caribbean Mayan Tours

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Isla Mujeres Unlimited Catamaran ?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Isla Mujeres Unlimited Catamaran .
Q:
What is the policy on sanitization during Isla Mujeres Unlimited Catamaran ?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Isla Mujeres Unlimited Catamaran .
Q:
What is the social distancing policy during Isla Mujeres Unlimited Catamaran ?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Isla Mujeres Unlimited Catamaran .
Q:
What measures are being taken to ensure staff health & safety during Isla Mujeres Unlimited Catamaran ?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Isla Mujeres Unlimited Catamaran .
Q:
What is the maximum group size during Isla Mujeres Unlimited Catamaran ?
A:
This activity will have a maximum of 60 travelers.

See all safety measures taken by Isla Mujeres Unlimited Catamaran .

Reviews

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Reviews by Viator travelers

Showing 1 of 2 reviews
star-1
Horrible tour
Daniele_N
, Apr 2021
I paid 85$ a piece a total of 255 This was the most horrible and frustrating experience to start the tour pick up van was late 40 min . Then their was no snorkeling when your tour package has that included in two different locations. Then we never got to go to the beach or take pictures on the beach . The boat broke down we had to wait for more then 2hrs we didn’t eat until like 5pm, we get there food was cold and barely had time to eat properly. Then we got about 40 min to walk on isla mujeres where we could really see much of anything. This was a horrific experience and I’ll never do it again I requested for a full refund. Your website also states that weather needs to be good in order to do all the activities so if it wasn’t you guys should it cancel because it says that’s what you do . So no snorkeling, no stop at the beach , broken boat and no food until like 5 pm that was all a ripoff. Never use this company or buy this tour.
icon Response from Host , Apr 2021
Hello dear customer: We sent the van twice the first one you never showed up, in the second one pick up the driver fortunately he looked for you, we told you that the pick up was outside area lobby, but you were very inside, there was a bad weather, we know it mistress, the guide gave instructions that snorkeling was dangerous and unsafe, so they took them to the island center women, all the customers accepted this, even you too and gave them more time on the island. All it was for the customer security. I hope you can go back and we wish you well and safe days ahead.
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