Horseback Riding in Cancun Includes ATV, Cenote, Ziplines, Lunch and Transfer

First of all, we apologize for any inconvenience caused during your vacation, we understand the matter and thank you very much for your complaints as your comments will also help us to provide better quality and service in a long way, that does not excuse us for not having international standards hygiene for helmets especially these days. We will proceed to have a better high standard of hygiene not only in the helmets but in all our equipment. Therefore, we also appreciate that you liked our most valuable treasure, which are the members of our staff, any questions you have do not hesitate to contact us, and Atv Adventure Park will be more than happy to help you with anything you need.

Thank you very much for your review, thanks to the comments we can improve our quality and our service. Regarding the duration of the activity, it begins at 13:00. The activities are done in a circuit where we start with the 35-minute ATV, then we arrive at the ziplines area where we are 35 minutes, then we return to the ATV where we are 25 more minutes to reach the cenote where we swim and cool off for almost an hour. Later we go to the horse activity of 40 minutes where we enjoy a ride in the jungle, it is a total of 4 hours of activity, plus the transfer time back to your hotel. So it is 1-hour first transfer plus 4 hours of activity plus 1-hour transfer back. When people arrive at the park, they are organized into groups, and the circuit begins at 10-minute intervals. The maximum capacity of the park is 70 people so we could not oversell. Thank you very much and we look forward to serving you again soon.

Good day Ms.Leanne, we are thankful for your comment, it help us to put an extra eye on this things, and also to improve our service. However, we are glad that you enjoyed the horseback riding. We will work hand by hand with the park to improve this.