Explore our promoted experiences
Departure & Return
Departure Point: We depart from Chiquila in GENESIS parking Lot just passing the crosswalk
Dropp off is Carretera federal x Primera Playa del carmen No other stops only this service is point to point shuttle.
- Confirmation will be received at time of booking
- Infants must sit on laps
- Infant seats available
- Service animals allowed
- Near public transportation
- Stroller accessible
- Not wheelchair accessible
- Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- IF YOU CANT FIND OUR REPRESENTATIVE PLEASE CALL THE PHONE NUMBER THAT WE PROVIDE YOURSELF DONT ASK FOR HELP NO OTHER PEOPLE. we dont recognize any payment that you do in cash to a Third Person we are always at the ferry terminal and if we are late we will provide a solution with no extra cost YOU DONT NEED PAY CASH OR PAY AGAIN.
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions
- Most travelers can participate
- This tour/activity will have a maximum of 18 travelers
- OPERATED BY Holtours SA de CV
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience