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Cancun City Tour and Shopping

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Cancun, Mexico

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Free Cancellation
up to 24 hours in advance
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icon5 to 6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Pair Mayan-ruins sightseeing with shopping on this combo tour from Cancun or Riviera Maya. Discover the archaeological site of El Meco, and learn about its historical role in trade. Move on to an artisanal craft market, Celso at Market 28, in the heart of Cancun. Visit Cancun landmarks and highlights, including the Tequila Museum. Snap frame-worthy photos of Cancun’s coastline at El Mirador in Playa Delfines. Entrance fees, tequila tasting, and hotel pickup and drop-off included.
  • Combo tour of Cancun and the El Meco ruins
  • Explore the lesser-known Mayan site of El Meco
  • Find one-of-a-kind gifts and souvenirs at a local craft market and a major shopping complex
  • See Cancun’s highlights, including the hotel zone
  • Enjoy a tasting at the Tequila Museum
  • Round-trip hotel transportation included
Professional guide
Air-conditioned transportation
Tequila tasting
Bottled water
Free use of selfie stick (subject to equipment compatibility)
Pickup and drop-off at selected hotels and designated meeting points
Gratuities
Food and drinks, unless specified

Departure Point

Traveler pickup is offered
Please Note: Please verify your hotel location in order to select the correct tour option in order to get pick up at your hotel or designated meeting points.
If you are staying in Riviera Maya, Cozumel, Playa del Carmen or any other location outside Cancun, you must select "With riviera maya pick up"
If you are staying within Cancun , select "with cancun pick up option"
If your hotel is not served in our pick up route, please select an starting point.

After morning hotel pickup, your informative guide takes you to El Meco, a Mayan archaeological site located just outside of Cancun that visitors often miss. During a guided tour, learn about its history and enjoy free time to appreciate the ruins on your own.

Back in your air-conditioned vehicle, continue to ‘Celso’ at Market 28, where you can enjoy an authentic marketplace experience. Barter with local vendors offering handcrafted artifacts at flea-market-type shops, and score duty-free prices on brand names at designer stores. Pick up real silver from Taxco at the best prices!

Next, go sightseeing and enjoy some of Cancun’s landmarks, including those in the downtown district and hotel zone. Travel along Boulevard Kukulcan for views of Cancun hotels, clubs, and marinas. Then, visit the Tequila Museum in Plaza Kukulkan, which houses 700 types of Mexican tequilas. Learn about the various brands and enjoy a tasting here.

Cap off the day with jaw-dropping views of the Cancun bay and coastline at El Mirador in Playa Delfines (this stop is subject to weather conditions). Take a commemorative shot next to the famous and colorful Cancun sign that has become a must for visitors.

Be transported back to your hotel in the late afternoon, with unique purchases and memorable photos in hand.
Itinerary
Stop At:  
Xightseeing Xcursions
We are hosting your experience.
Duration: 6 hours 
Admission Ticket Included
Pass By:  
Mercado 23
Get the real thing of a total local market, while driving trough the narrow pads of Market 23.
Pass By:  
Avenida Tulum
Your guide then shows you Cancun’s landmarks, including those in the downtown district and hotel zone.
Stop At:  
Mercado 28
Back in your air-conditioned vehicle, continue to ‘Celso’ at Market 28, where you’ll enjoy an authentic marketplace experience. Interact with local vendors offering handcrafted artifacts at flea-market-type shops, pick up real silver from Taxco at the best prices!
Duration: 1 hour 
Admission Ticket Free
Pass By:  
Avenida Kukulkan
Travel along Boulevard Kukulcan for views of Cancun hotels, clubs and marinas.
Stop At:  
Playa Delfines
Cap off the day with jawdropping views of the Cancun bay and coastline at El Mirador in Playa Delfines (this stop is subject to weather conditions). Take a commemorative shot next to the famous and colorful Cancun sign that has become a must for visitors. You’ll be transported back to your hotel in the late afternoon, with unique purchases and memorable photos in hand.
Duration: 30 minutes
Admission Ticket Free
Stop At:  
La Isla Shopping Village
Enjoy a tequila tasting and shop in the most popular shopping mall in Cancun
Duration: 1 hour 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Hotel name is required in order to confirm your pick up time
  • May be operated by a multi-lingual guide
  • Collapsible wheelchairs can be accommodated providing the passenger is accompanied by someone who can assist them board and disembark
  • Please Note: Please verify your hotel location. If you are staying in Riviera Maya, Cozumel, Playa del Carmen or any other location outside Cancun, you must select "With riviera maya pick up" in order to get pick up at your hotel or designated meeting points. If you are staying within Cancun hotel zone, hotel pick up is provided, no special notice needed.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Infants must sit on laps
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 45 travelers
  • OPERATED BY Xightseeing Xcursions

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cancun City Tour and Shopping?
A:
The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What is the policy on sanitization during Cancun City Tour and Shopping?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What is the social distancing policy during Cancun City Tour and Shopping?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What measures are being taken to ensure staff health & safety during Cancun City Tour and Shopping?
A:
The policies on staff health & safety are:

  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cancun City Tour and Shopping.
Q:
What is the maximum group size during Cancun City Tour and Shopping?
A:
This activity will have a maximum of 45 travelers.

See all safety measures taken by Cancun City Tour and Shopping.

Traveler Photos

Traveler Tips


  • "A little more time at some of the stop offs would have been nice, especially at the markets to make time for lunch, but overall, really enjoyable." See review

Reviews

4.0
star-4
41 Reviews
Reviews by Viator travelers
Showing 1-10 of 41 reviews
star-5
Cancun City Tour
PEARLESTINE_G
, Sep 2020
My Daughter and I really enjoyed our tour. The driver was very knowledgeable about Cancun and se saw and learned alot & loved shopping & the tequila tasting
icon Response from Host , Sep 2020
Thank you for the time you took to let us know about your experience on our Cancún City Tour. It is our satisfaction to hear from our clients. Thanks again,
star-5
City Tour
Kimberly_M
, Aug 2020
Excellent and educational shopping was great . Tony our guide did a good job .We would do it again the next time back
icon Response from Host , Sep 2020
Hello, thank you very much to let us know about your experience. We are full of joy every time we hear from you. Thanks again,
star-2
Tour Not As Explained in Description
Kanika_B
, Jul 2020
Unfortunately, this tour was disappointing. Our guide and driver were very nice, but with the mask, it was hard to hear him explaining points of interest. The ruins are closed, so that part was cancelled (which they did communicate before hand); however the description shows visitng a tequlia museum as part of the tour. It was actually a shop that had tequila tasting stations that were closed. You visit Mercado 28 also, which is a very high pressure sales environment. If that annoys you, stay on the bus. The other shop was fine as no one bothered you while you were shopping. They did have safety protocols in place with temperature checks and hand sanitizer every time you re-entered the bus.
icon Response from Host , Aug 2020
Kanka, thank you very much for taking the time to write to us, it is very important for us to hear from our client and is the way to find out what we need to work on. The pandemic going on has changed a lot of the procedures we were doing and we are trying to adapt as fast as we can. Some of the places that were on the original itinerary did not open again on time so it gave us very little time to advise our clients, we apologize for that. Once again, thank you,
star-4
El Meco is a must see
AARON
, Mar 2020
Lots of fun. El Meco is a must see, our guide had a lot of info about el meco and the history of Cancun itself shopping in the market is a unique experience.
icon Response from Host , Aug 2020
Hello Aaron, thank you very much for leting us know about your experience in our Cancun City Tour. We hope to see you again soon. Thanks again,
star-5
Fantastic
cheroney
, Feb 2020
The guide was fantastic and explained a lot about the city on the tour. Seeing the Caribbean ocean and Mayan ruins was great.
icon Response from Host , Mar 2020
Cheroney, we really apreciate that you took time to write us, our guides always get excited when we told them about your comments. Thank you very much!
star-2
Frustrating experience!!!
lhutcher
, Jan 2020
We have done a ton of tours on Viator, and I must say, this is the first that has let us down! The first "surprise" was that it too 2 hours to do all the pickups, when it was supposed to take an hour. The second "surprise" was that they had oversold the tour, so the guide (Tony) had to sit on top of a cooler in the middle of the van, a pregnant lady had to squeeze in the front seat with her husband and the driver, and we in the back had to shift around in order to fit in the seats better (based on our sizes). Then on to the stops...First stop was El Meco Ruins, which was interesting (Tony had good info on them), but really small. Then on to a local market where a bunch of pushy people tried to sell us a bunch of junk. Then onto a dead empty mall, practically no shops and only 2 small restaurants, for a cheapo tequila tour and a very rushed lunch. We had a total of 1 hour at the mall, including the tequila tour, so by the time we sat down and ordered, there was no time to eat! We had to pay for the food and have them pack it up in "to go" boxes, and re-heat the food at 4:00 p.m. when we finally got back to the hotel. Also, my husband ended up being sick, probably due to the transport of the food, reheating,etc. Lastly, Armando's driving. He drives like a maniac! We did not get into any accident because God is Good, but his driving was terrible! I live in Latin American and my husband is a fast driver so I don't tend to "scare easily", but Armando's driving was very troubling....Especially considering that there was a pregnant person in the front seat, elderly adults squeezed into the back, 2 small children, and his coworker (Tony) who only had a cooler for a seat! An accident would have been a disaster, and he drove like he was in a rush rush rush. I think they have the right idea (small city tour of Cancun), but they need to plan commute times and van space better, add better info/content to the tour stops, leave more time for lunch (and hopefully at a better place) and concentrate on safer driving!!!!
icon Response from Host , Jan 2020
Hello, first of all let us thank you for taking the time to write us to let us know about your experience in our tour. We apoligize in advance for the inconvenient and we´ll make sure to take action in the problem. The overbookin in our tour was due becouse other reservation had an extra person that was not reported. Our driver is already aware of this situation, so this won´t happen again, we´ll contrate in the driving and pay more attention to it. Once again we apoligize for the inconvenient. Sincerely,
star-4
Getting to know the area
AO943
, Oct 2019
Jesus and Armand, were our tour guides for our Cancun tour. Pick up and drop off was on time. Both gentlemen were knowledgeable of the areas we had the opportunity to visit. To be specific, Jesus was knowledgeable of Cancun and El Meco, while Armand was extremely comfortable talking about the Mayans. The trip was nice, however my husband and I do feel like the price was over priced for an excursion that did not include a meal or a drink. Shopping time (because hey, that’s why most of us would book this excursion) needed to be a little longer. Cutting El Meco stop and the tequila store/explanation down to 15 minutes each and more time to shop around, especially because the market we went to was so big, 1 hour was not enough for me (my husband on the other hand was glad it was just an hour,lol)
star-5
Covered a lot of territory
CDNazario
, Sep 2019
Tony our tour guide was very accommodating and cordial. When we were ready to leave a location, he was very flexible. One of the tourist felt ill due to the heat and he quickly had her dropped off at her hotel. Very thoughtful. He has great knowledge of the area and culture. Keep him and give him a raise.
star-5
Robin
robinallen28
, Sep 2019
Two thumbs up! The tour was fantastic and tour guides were pleasant and knowledgable. I will definitely use them again.
star-5
Wonderful trip
ramonaS5394LV
, Aug 2019
our tour guide was very good with his information at Cancun and they took us to a very good place to shop.
icon Response from Host , Aug 2019
Thanks Ramona for your review, it is alwas nice to hear from our clients. we hope you come back soon. Best regards,

Product code: 33328P5

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