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Cancun Airport private arrival transfer

Cancun, Mexico
Cancun Airport private arrival transfer

From $14.91

Price varies by group size

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Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon30 minutes to 1 hour 30 minutes  (Approx.)
Pickup offered
Mobile ticket


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All taxes, fees and handling charges
Hotel pickup
Pickup and drop-off from designated meeting points
One-way private transfer
Transport by private vehicle
1 medium suitcase per passenger (70cm x 50cm) + a handbag or small bag.
Free waiting time at the Airport: driver will wait for you for 1 hour after your plane has landed
Free waiting time at other pick-up points: addresses, ports or train stations will be 15 minutes.
Changes requested only with more than 24 hours before pickup time
Extra costs incurred in case of needing additional vehicles for the transport of undeclared luggage.
Any extra costs that may be caused by exceeding the free waiting time of the driver.

Departure Point

Pickup Details

Our driver will wait for you in the airport arrivals hall with a sign with the lead passenger name.


Cancun Airport, Cancun Mexico

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
Transfer to Playa Paraiso
1/1/2019 - 1/20/2025
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Puerto Juarez
1/1/2019 - 11/30/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Puerto Aventuras
1/1/2019 - 8/25/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Playacar
1/1/2019 - 2/28/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Puerto Morelos
1/1/2019 - 7/28/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Cancun Hotel Zone
1/1/2019 - 3/31/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Playa del Carmen
1/1/2019 - 7/20/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Tulum
1/1/2019 - 10/19/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Akumal
1/1/2019 - 6/23/2022
Monday - Sunday:12:00 AM - 11:30 PM
Transfer to Zona Hotelera
1/1/2019 - 10/31/2022
Monday - Sunday:12:00 AM - 11:30 PM

Return Details

Cancun, Cancun, Yucatan Peninsula
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • Children must be accompanied by an adult
  • Stroller accessible
  • Near public transportation
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY MyTransfers

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on sanitization during Cancun Airport private arrival transfer?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cancun Airport private arrival transfer.
What is the social distancing policy during Cancun Airport private arrival transfer?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cancun Airport private arrival transfer.
What measures are being taken to ensure staff health & safety during Cancun Airport private arrival transfer?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Cancun Airport private arrival transfer.
What is the maximum group size during Cancun Airport private arrival transfer?
A:This activity will have a maximum of 10 travelers.

See all safety measures taken by Cancun Airport private arrival transfer.

Traveler Tips

  • "Had to wait 20 minutes at transportation area, but that has always been the norm at the Cancun airport." See review
  • "I would suggest having a designated spot where to meet or have the driver send out a message to send once they have arrived." See review


48 Reviews

Reviews by Viator travelers

Showing 1-10 of 48 reviews
, Sep 2021
Great experience! I would really recommend. Extremely safe. The car was really clean. The driver was also nice.
2 Terminal Pick Up
, Sep 2021
Great driver and car! Another person waits in the crowded corridor to find the booked passengers with a sign. It was about a 40 minute wait. It’s pretty crazy exiting baggage because every taxi driver is there trying to give rides. My son arrived in Terminal 4 and we were in 3 where our pick up was scheduled. Viator told me he would have to find his way to Terminal 3. I checked Online and the website said there was a Free shuttle every 10 minutes. They told my son it was unreliable and might be an hour or more to wait so he took a taxi instead. He was overcharged —-$30 to transfer terminals. . In hindsight and after speaking with another driver, he suggested to offer my driver extra $10 to do a second pick up. FYI you can’t walk between terminals..
Outstanding Service for the Price
, Sep 2021
So I read the reviews beforehand and was sooo scared to use this service. But honestly, it was a great experience. It was a little hard to find the right person for our ride (because there’s so many taxi services) but once we found the person, it was a smooth ride from there. For the amount of money we spent, the service was outstanding. Would highly recommend. I think a lot of the other reviews simply didn’t take the time to find the right person. But yes there
Transportation not good
, Aug 2021
When we got to the airport they could not find my name on the pick up list. After over 1 hour wait, we were put in a van with others even though I paid for a private car. I would like to get the difference refunded back.
, Jul 2021
Easy and great service, no issue. I did have to call the phone messaged to me since the luggage pick up went longer than expected. But within a minute a guy was shouting my name looking for me since they had put the sign away. So it all worked out and we got to our hotel fast with no issues.
Never show up
, Jul 2021
My driver never showed up so I had to take a taxi. We waiting for hours no driver so we had to get a
Not a Private Lincoln
, Jul 2021
Was hard to find the driver. We reserved a private Lincoln transporation to get us to our hotel. They put us in a van with 2 other groups while we waited for about an hour. Then they drove us all to another location where we waited for another van to pick us up and take us to out hotel. We are staying in hotel zone in Cancun. Wasn't expecting this but at least we made it.
Unfortunate start to my vacation
, Jul 2021
Not very happy with this experience. It took forever to find the person holding up my name and he turned out to not be the driver. He told me it would be 10 - 20 minutes before they would have a vehicle there. Then he told me they would transport me to their office, where I could wait for my car. I insisted that I paid for transportation from the airport to my hotel, he made excuses. I did eventually get a private car directly to my hotel but this was after 45 mins of standing around in a milling crowd of people wondering what was going on. I will not book with them again.
Total Scammers
, Jun 2021
Absolutely horrible. Full on money grab scam. Do not use this company. When we got there they said they waited and left even though I gave them my flight info and even emailed them that my flight was delayed. They said they could order another car for more $$$. I paid more and then they disappeared leaving me stranded. I had to get another service. Scam scam scam.
Horrible experience
, Jun 2021
I get there and there was no one waiting for me with a sign with my name on it. I literally called several times and spent 30 mins walking around asking people. Then a gentleman directed me to a woman who was not in the area that I was notified to be at. 30 minutes after walking around she always still taping names on a board which I happened to see her tape mines. Then she stated I had to wait on the driver. Waited another 30 minutes before being taken to the driver. Definitely won’t be using this service again.

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