Helicopter Lava and Rainforests Adventure from Hilo

• Confirmation will be received at time of booking, unless booked within 6 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
• Due to safety concerns, customers are not allowed to bring any personal items on the flight
• Children must be accompanied by an adult
• Wheelchair accessible - if assistance is required, passenger must provide their own caregiver
• All pilots and aircraft are FAA-certified
• Due to the current social distancing requirements for the state of Hawai'i, face mask will be required at all times while on the aircraft.
• Learn about our elevated health & safety protocol to help observe the COVID-related requirements of social distancing and sanitization on our website
• A visitor who has either quarantined for 10 days (showing an airline ticket with an arrival date 10 days prior to flight), or who can show that the pre-testing travel program accepted a negative test result from them.
• A resident who has been on island for at least 10 days or who has had a negative COVID-19 test in the past 72 hours.
• Not wheelchair accessible
• Near public transportation
• Helicopter holds 6 passengers; larger groups may be separated
• All guests weighing between 265 lbs – 300 lbs when weighed at check-in, will be assessed a Capacity Surcharge of $50 on our Hughes/MD 500 helicopter or $100 on our Bell 407 helicopter. They will be guaranteed a window seat.
• We require that any guests weighing 300 lbs. or more purchase an additional empty seat to safely balance the aircraft. Upon check-in, we will weigh all passengers. They will be guaranteed a window seat.
• Most travelers can participate
• Seating is assigned based on weight and balance following guidelines which have been approved by the FAA. We cannot guarantee seats as the weight of guests must be balanced within the aircraft.
• A seat upgrade is not a guarantee; however, if you purchase a co-pilot and/or window seat upgrades, we will do our best to seat you in your purchased location. If we cannot accomodate a seat upgrade due to weight and balance requirements for your flight (or for any other reason), we will refund your upgrade purchase at check-in.
• This tour/activity will have a maximum of 36 travelers
• OPERATED BY Paradise Helicopters

• For a full refund, you must cancel at least 24 hours before the experience’s start time.
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.
• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.