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Winter Lake Louise/ Ski Lake Louise 1 Day Tour

star-42 Reviews
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Calgary, Canada
Winter Lake Louise/ Ski Lake Louise 1 Day Tour

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults
Non-refundable
You will not receive a refund if you cancel. Learn more
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Safety measures
icon6 to 7 hours  (Approx.)
Mobile ticket
iconOffered in: English and 2 more

Overview

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Banff National Park pass
Insurance: Traffic Accident Insurance
Guide : bilingual - English / Mandarin
Air-conditioned vehicle
GST (Goods and Services Tax)
NOTE: The sequence of itineraries are subject to change without prior notice
Mandatory Tips/Service Fee BY CASH- Min. CAD$10/person/day for tour guide and driver
Meals & All Personal Expenses such as laundry, phone & travel insurance.
Optional activities with additional fees mentioned in the itinerary
All optional tours or meal package can not be booked on the tour.

Departure Point

1316 33 St NE, Calgary, AB T2A 6B6, Canada

Best Western Premier Calgary Plaza Hotel & Conference Centre @ 8:30 AM

Return Details

Returns to original departure point

Departure Point

209 4 Ave SE, Calgary, AB T2G 0C6, Canada

Delta Hotels by Marriott Calgary Downtown @ 8:50 AM

Return Details

Returns to original departure point

Departure Point

545 Banff Ave, Banff, AB T1L 1B5, Canada

Canalta Lodge @ 10:15 AM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Infant seats available
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Not recommended for pregnant travelers
  • Near public transportation
  • Stroller accessible
  • Not wheelchair accessible
  • Most travelers can participate
  • Two doses Immunized record from travelers is required.
  • This tour/activity will have a maximum of 12 travelers
  • OPERATED BY Westar Travel Ltd.
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Winter Lake Louise/ Ski Lake Louise 1 Day Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Winter Lake Louise/ Ski Lake Louise 1 Day Tour.
Q:
What is the policy on sanitization during Winter Lake Louise/ Ski Lake Louise 1 Day Tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Winter Lake Louise/ Ski Lake Louise 1 Day Tour.
Q:
What is the social distancing policy during Winter Lake Louise/ Ski Lake Louise 1 Day Tour?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Winter Lake Louise/ Ski Lake Louise 1 Day Tour.
Q:
What measures are being taken to ensure staff health & safety during Winter Lake Louise/ Ski Lake Louise 1 Day Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Winter Lake Louise/ Ski Lake Louise 1 Day Tour.

Reviews

4.0
star-4
2 Reviews
4 stars
0
2 stars
0
1 star
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Reviews by Viator travelers

Showing 1 of 2 reviews
star-3
Winter Banff bubbles tour
SimmoS95
, Jan 2020
Just giving some feedback about the tour guide. We got stuck in the snow for almost 3 hours and he had no idea how to get us out. In the first half an hour while we all tried to push and shovel snow from near the tyres, he kept revving the car and spinning the tyres deeper and deeper whole everybody yelled at him to stop. Eventually one of the guests took over the driving. He also ripped off wooden planks from a nearby hut in the hope of providing some grip for the wheels, which I guess he was trying to be helpful but I feel that was totally not ok. While I can laugh about the experience now, in hindsight it could have been very dangerous and I think your tour guides should be trained to drive in the snow, and trained on how to get out if stuck. I would suggest in future carrying sand or kitty litter in the van in case it gets stuck. The whole group helped for 3 hours and 2 visiting cars also helped us. Which is how we eventually got out. We then carried on the tour and managed to get everything done which was awesome. But I do think I need to leave that feedback so in future, your guides are specifically trained for road conditions.
icon Response from Host , Jan 2020
First all,we are very sorry to bring the inconvenience and bad experience to our clients since the tour bus stuck in the snow mud for 2 hours in the cold weather, The tour guide could not contact with head office immediately due to no signal in the Bow Lake area, but he asked a passing driver for help as soon as possible to make a emergency call . However, since there is no signal, the passing drivers also make long time to drive out of this area. Our Tour Group made a quick response after they received message, they contacted CIBC to carry out rescue. As the same time, our tour guide asked the volunteer to push the vehicle out of the mud in order to save time. Since we know the winter road is not always keep in a good situation, so our vehicle and driver has already prepared some tools like spade, pad, wood etc in response to an emergency. Fortunately, they drove out of the mud before CIBC rescue coming. Sorry again for bring your any inconvenience and thank you for your feedback.

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