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Paddle and / or Kayak Tour in Bacalar
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Badge of Excellence
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Bacalar, Mexico
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From $27.87
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Paddle and / or Kayak Tour in Bacalar
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
3 hours 30 minutes (approx.)
Mobile ticket
Offered in: English and 2 more
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What's Included
Bilingual guide
Safety equipment
Water
Dry Bag Rental
Continental breakfast
Gratuities
Ground transportation
Towels
Departure & Return
MX360 , Costera 67, 77930 Bacalar, Q.R., Mexico
This activity will end right where it started.We are located in the facilities of the La Casa China Bacalar hotel on the Costero Boulevard (Av. 1) at the height of the Esmeralda Cenote.
Additional Info
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Service animals allowed
- Near public transportation
- Not recommended for travelers with back problems
- Not recommended for pregnant travelers
- No heart problems or other serious medical conditions
- Travelers should have a strong physical fitness level
- This tour/activity will have a maximum of 10 travelers
- OPERATED BY DayTour Bacalar
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Paddle and / or Kayak Tour in Bacalar?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during Paddle and / or Kayak Tour in Bacalar?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Paddle and / or Kayak Tour in Bacalar?
A:The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
Q:
What measures are being taken to ensure staff health & safety during Paddle and / or Kayak Tour in Bacalar?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
Traveler Photos
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Reviews
5.0
16 Reviews
5 stars
15
4 stars
0
3 stars
1
2 stars
0
1 star
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Reviews by Viator travelers
We perform checks on reviews
Showing 1 of 16 reviews
Great guide, okay-ish organization & tour
Sina_F
, Mar 2022
First of all: Pelu was an amazing and such a kind guide! You could definitely tell she loves nature and the lagoon specifically given all the information she happily provided us with.
Also, the lagoon is beautiful - one the sun came out, you could see its incredible colours.
However, we thought the organisation (it seems mostly the communication between Viator and the actual provider) was rather poor. We felt like, had there not been another person who booked straight with the actual provider, our tour would have never happened as they didn’t really know about us coming.
Also, the claim here on Viator of a “continental breakfast” is a bit of a joke. We were literally given three chunks of watermelon each plus a few more pieces of fruit each. There were two bottles of water for the three of us.
The promoted warm-up never happened.
There’s also quite a bit of confusion about the time of the meet-up: it says 6 at some point, 6:30 at another - for us it would have been enough to arrive there at 6:30.
The tour was roughly 2-2,5 hrs not 3,5 like promoted.
We perform checks on reviews
You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator. Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. If the system detects something that contradicts our publication criteria, the review is not published. When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. In some cases, we will also send you an email asking you to validate your review before it is published. All you need to do is click on the link provided in the email. After publication, our team checks each review reported to it as not meeting our publication criteria. Tripadvisor reviews that appear on the Viator site are subject to the same checks and moderation processes as set out above. It is not necessary to have booked an experience through Viator (or Tripadvisor) to submit a review of an experience to the Tripadvisor site.
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Paddle and / or Kayak Tour in Bacalar
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3 hours 30 minutes
Free Cancellation
From
$27.87
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You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
On some pages, you can select how to sort the results we display and also use filter options to see only those search results that meet your chosen preferences. You’ll see explanations of what those sort options mean when you select them.
You’ll see some experiences with a “Promoted” badge, which means that the operators of those experiences have agreed to pay Viator more to have their experience highlighted.
If you see an Experience Award Winner label, the award is based on average review ratings, share of bookings with a review, and number of bookings through Viator over a 12-month period.
The importance of any one factor over any other in a sort order varies, and the balance is constantly being reviewed and adjusted. We’re always updating our systems and testing new ways to refine and improve your results to make them as relevant as possible to meet your needs.
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