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Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland

star-4.524 Reviews
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Auckland Central, New Zealand
Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland

Select Date and Travelers

Number of travelers
0 Adults1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children0 Infants1 Infant2 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon12 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English
Good for avoiding crowds

Overview

Experience the North Island's top destinations in one day on a full-day tour to Wai-O-Tapu and Rotorua from Auckland. Have time to walk at your own pace around Wai-O-Tapu geothermal park, then take in the sights of Rotorua on a coach tour with stops along the way. Includes entrance fees, bottled water and snacks, live commentary from the driver-guide, and hotel pickup and drop-off.
  • Combine visits to Wai-O-Tapu and Rotorua in one full-day tour
  • Learn about New Zealand's geothermal activity
  • Stop at key points in Rotorua
  • Pickup and drop-off from major hotels provided
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Small Group & Fully Guided Tour
Bottled water
Snacks
Entry Tickets
Optional extra - One-way option from Auckland to Rotorua
Food and drinks, unless specified
Gratuities
Souvenir photos (available to purchase)

Departure Point

Traveler pickup is offered
Hotel pick-ups are from the below hotels only. If you do not see your pickup location please select the closest one to you to be picked up from. Pick ups start up to 20 mins before your tour time. Please see below what group your hotel is in and what your pick-up time is. Please be waiting in your accommodation's lobby or outside no later than this time to avoid missing your pick up. Guides have multiple pick-ups so can on occasion run up to 10 minutes late. Guides cannot wait for late passengers as it will mean the entire group is at risk of missing out, so please be waiting and ready (5-10 minutes before your listed time is highly recommended).

Group 1: 20 minutes before tour start time.
Sofitel Auckland Viaduct Harbour, Swiss-Belsuites Victoria Park

Group 2: 15 minutes before tour start time.
Adina Apartments, Copthorne Hotel Auckland, Grand Mercure Hotel, Hilton Hotel Auckland, JUCY Snooze, M Social, Nesuto Stadium Apartments, Pullman Hotel, Queen Street Backpackers, SO/Auckland

Group 3: 10 minutes before tour start time.
AVANI Metropolis, Barclay Suites, CityLife Hotel Auckland, Heritage Hotel Auckland (Hobson Street), ibis Budget Auckland, Rydges Hotel Auckland, Stamford Plaza Auckland.

Group 4: 5 minutes before tour start time.
Crowne Plaza Auckland, Four Points by Sheraton, Airedale Boutique Suites Auckland, SkyCity Hotel, SkyCity Grand Hotel, YMCA Hostel

Group 5: At tour start time or up to 10 minutes after.
Cordis Hotel Auckland, Grand Millennium Hotel, Haka Lodge Auckland City, Kiwi International Hotel, VR Auckland City (Hobson Street), St Martins Waldorf Apartment Hotel, Tetra Serviced Apartments by Nesuto, YHA Auckland City Backpackers

Passengers that miss their pick up will be required to meet the tour at the tour's first stop at their own expense to continue on the tour. No refunds will be given to late or no show passengers.
Auckland Airport (Butterfly Creek) pick up must be requested and approved by our team in writing to receive your pick up time. Pick up time will normally be 20 - 30 minutes after the tour start time.

Ports

  • Auckland Airport (pick up from Butterfly Creek, 10 Tom Pearce Drive)
  • Ports Of Auckland (Pick up from M Social Hotel)


Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Children must be accompanied by an adult.
  • Minimum numbers apply. There is a possibility of cancellation after confirmation if there are not enough passengers to meet requirements. In the event of this occurring, you will be offered an alternative or full refund.
  • A moderate amount of walking is involved.
  • Due to uneven surfaces, this tour is not recommended for those with walking disabilities or using a wheelchair.
  • Operates in all weather conditions, please dress appropriately.
  • Stroller accessible
  • Near public transportation
  • Infant seats available
  • Not recommended for travelers with back problems
  • Children aged 7 years and below are required to travel in a child safety car seat. If you don't have a car seat one can be provided (with 24 hours notice).
  • Please wear comfortable walking shoes and weather appropriate clothing.
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 16 travelers
  • OPERATED BY Cheeky Kiwi Travel

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland.
Q:
What is the social distancing policy during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland.
Q:
What measures are being taken to ensure staff health & safety during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland.
Q:
What is the maximum group size during Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland?
A:This activity will have a maximum of 16 travelers.

See all safety measures taken by Rotorua Highlights Small Group Tour including Wai-O-Tapu from Auckland.

Reviews

4.5
star-4.5
24 Reviews
3 stars
0

Reviews by Viator travelers

Showing 1-5 of 24 reviews
star-4
Beautiful Rotorua
Elizabeth_P
, Mar 2020
We were really well looked after by our tour guide, Grant. He went out of his way to give us a wonderful day and ensure that everyone was happy. Rotorua speaks for itself as it is stunning! Only disappointment was to discover that the availability of wifi meant that we would have to pay extra to actually have it (on a day when we were still trying to be in contact with our travel agent re flights back to the UK because of changes due to the Coronavirus). Paid extra to see the park with the geysers, which was worth it.
star-2
Cheapy Lying Tours
carlos68743
, Feb 2020
They promised a Mercedes bus. They sent a Ford. They promised snacks, wi-fi, and cell phone charging ports; they lied again. Instead of Cheeky they should call themselves Cheapy Lying Tours. Make your own travel arrangements and go see Wai-O-Tapu on your own.
icon Response from Host , Feb 2020
While majority of our vehicle's are the 12 or 16 seater Mercedes Sprinters we do have a Ford Tourneo in our fleet. Ford Tourneo are a smaller vehicle again (7 seater) designed for private tours and are fit out for a even more boutique experience. You only have to google this vehicle so see all the features it comes standard with however and that it built for high end comfortable tours. We do offer WiFi access, water and snacks in our all vehicles also. The water and snacks and offered to every client every trip, the charging points and WiFi access are a feature build into the vehicle that if not know how to use or access the driver would be happy to show you. We are very sorry if this client was not aware of a vehicle feature we just wish if they are upset with something that it’s brought to our attention on the day so it can be taken care of rather than writing a dishonest review. If he was in our private tour vehicle then the group would have been a maximum of 6 people so any issues the customer had would have been very easy to solve and ensure they had a great day if bought to our attention.
star-5
Great tour
Guenter S
, Nov 2019
We had time enough to see all the attractions at Wai O Tapu. After this I decided to visit Paradise Wild Life Park, also a great experience. Melissa is an excellent tour guide and very helpfully.
star-5
Great
shawdim
, Aug 2019
Great tour! Long day. Mike was very knowledgeable and experienced. Would have liked to know beforehand that both tepuia and wai otapo were recommended, rather than told to buy the second attraction the day of the tour
star-1
Awful, overpriced, unprofessional.
Adventurer647471
, Dec 2018
I would not suggest to use "Cheeky Kiwi Travel". In all the tours we used for NZ, each and everyone of them were professional, well educated in tourism and reasonably priced. I think Cheeky Kiwi Travel was a family run business that ran it as nothing but a business operation. Here's an account of why I'm writing this 1) Although my booking was made & confirmed on 7th Nov for 2 people, the company sent an email on 16th Nov to say they haven't made enough numbers and would be cancelling my booking for 19th Nov and would provide a full refund. They provided alternative tours (ran by themselves) for the same date which I wasn't interested in, as I set out what I wanted to see and do before arriving into NZ. They didn't consider providing alternative dates for the rest of my duration. I had to propose that before someone came back to me to confirm that. I had to switch another tour for the only alternate date available which cost me $60 out of my own pocket, which I made a point to inform "Cheeky Kiwi Travel" on email but no one responded to that, not even as a form of remorse. 2) When the driver finally arrived and had us standing on the main road of our hotel on a cold early Saturday morning, they 20 mins late and had only picked up one other passenger, which meant we were going to be significantly late going forwards. 3) The driver (and her chaperone) had no experience of the city and how to get around, but used two gps to get around as they were lost by the 'new one way system' of the city. As it happens, the two individuals later identified themselves as husband and wife. 4) They had no idea where the intercity bus terminal was and what WAS the Intercity bus! 5) They had no depth of knowledge aside of what they had memorized about the road they took to get to our destination or the place they were going. They had no knowledge or understanding on the history of New Zealand nor Māori culture, when asked but made a point to google such in the vehicle whilst driving. They were however extensively knowledgable and forthcoming about the farming & dairy industry because they were once farmers themselves. 6) They weren't considerate to the foreign passengers where english wasn't their first language. They basically used sentences like 'would you like an upgrade to visit the geysers' rather then saying, it's an extra $40 to see the Geysers, would you like to go too? 7) There is MORE... They basically ripped me off $444 and I'm not happy.

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